Customer Ratings & Reviews
- Model:
- AWAUR10-A128BLK-PUS
- SKU:
- 6462356
to a friend
Customers are saying
Customers appreciate the Aurora R10's performance, noting its ability to handle demanding tasks such as gaming and streaming simultaneously without overheating. Many find it excellent for various needs. However, some customers have noted that the system's fans can be quite loud during operation. The system's visual quality is also praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PerformanceCons mentioned:Noise
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Yea it’s slightly louder than some pcs but nothing to cry about. Only downside is graphics card has 8gb of vram vs the desired 12 or so. But other than that it’s a great machine. I stream and game simultaneously and it runs just fine without getting hot. I love it.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Noise
Great machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid machine with faster than expected delivery. I've always wanted an Alienware and due to all of the hardware shortages now was the best time. Runs my games flawlessly and I like the look of the case. Fans do get noisy but its not noticeable with a headset on.
I would recommend this to a friend - Pros mentioned:Performance
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer that does all I need plus more! Can't recommend it enough.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Noise
Better then expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer! I have read quite a few reviews that complain about loud fan noise, granted the computer isn’t silent, but it’s not overwhelming or even distracting. Games and videos look beautiful and it handles anything I would do. Highly recommend for those willing to pay the price.
I would recommend this to a friend - Cons mentioned:Noise
If you don't mind jet engines.....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like a loud vacuum cleaner. The performance was also very poor running games in 4k. (I re-boxed this item to return within 2hours because of the noise).
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Eric,
Thanks for your review and we're sorry to hear that you decided to return your new Alienware system. In the future we'd recommend trying to update the BIOS on your computer to help alleviate some of the fan noise that you were experiencing.
Best,
Bryan@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Poor design, Lacking functionality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after 1 week due to fans not working and constant overheating. The inside is so packed there wasn't enough room for the fans to work. The cooling system doesn't work properly.
No, I would not recommend this to a friendBad part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this PC a month and the hard drive failed on me
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Faulty,
We appreciate you taking the time to leave us your review. We sincerely apologize for your experience. This is certainly not what we like to hear from our valued customers. We recommend contacting our support team at your earliest convenience for further guidance.
You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Heating problemand frame drop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend it is good only for the first month after that you get Heating probably And frame drop so bad
No, I would not recommend this to a friend