Customer Ratings & Reviews
- Model:
- AWAUR15-7258WHT-PUS
- SKU:
- 6530834
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Aurora R15's performance and its effective liquid cooling system, which contributes to its quiet operation. However, customers are negative about the limited RAM and some issues with the GPU, along with concerns about the system's price. Several users also reported inconsistencies between advertised RAM specifications and the actual product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Gpu, Ram
Junk IMO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute mistake buying this. Manual says it will support 5200/5600 XMP RAM. That is a lie. It will not. Seriously considering considering buying new case and motherboard and salvaging GPU and processor. Why have a processor and GPU bottlenecked by something as simple as RAM? Because the MB is made as cheap as possible?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Nish,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware R15 gaming desktop. We are sorry to hear that you are experiencing an issue with your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Performance
Buy it! You won’t regret it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware as usual did not disappoint! It runs anything I throw at it in ultra and 4k with ease. Incredibly pleased with Best Buy’s choice in alienwares products!
I would recommend this to a friend - Pros mentioned:Performance
Runs any game I throw at it flawlessly!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have much more to say than it does the job and it does it well! If its in the budget, you wont regret it!
I would recommend this to a friend best bang for your buck (if it is on sale)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great bargain if you find it on sale. please take in to account that it has limited upgradability because of the motherboard and the shape, but it does look fenomenal
I would recommend this to a friend- Pros mentioned:Performance
Amazing PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pc and have had no issues so far! Running high end games without issue. Loving the customization you can do with this PC.
I would recommend this to a friend - Pros mentioned:Performance
pc review(a pc from god)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A UNIT of a computer. This monster can run any game thrown at it. Every application runs smoothly, ZERO COMPLAINTS.
I would recommend this to a friend - Pros mentioned:Performance
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a great time with this behemoth. Runs everything I could ever want to play right now, could not be happier as a gamer this hits the tweet spot!
I would recommend this to a friend - Pros mentioned:Performance
Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and fast to boot. Played no games on it yet but tests show this baby is number 1 compared to other machines in the group.
I would recommend this to a friend - Pros mentioned:Performance
Love this monster
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this pc its a monster not a single game it cant play worh every penny
I would recommend this to a friend - Pros mentioned:Liquid cooling
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero issues with running any game. Cooling is way better, but it is a much larger case.
I would recommend this to a friend Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple weeks in runs great no issues on delivery. Custom service price matched and saved me $600 without any issues aswell.
I would recommend this to a friend- Pros mentioned:Liquid cooling
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this alienware. Been using for a few months so far and no issue yet.
I would recommend this to a friend - Pros mentioned:Liquid cooling, Performance
Blue screen of death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen of death occurred just after 2 weeks of usage. Otherwise, it was running beautifully. Luckily I had Best Buy's TotalTech Membership which allowed me to return it with no issues.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There HauN,
Thank you for taking the time to leave a review of your Alienware Aurora r15 gaming desktop. We are sorry to hear that you were experiencing an issue with the blue screen of death and made the decision to return your device. That is not the type of product Dell intends to deliver, and not the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Didn't receive all the items labled with order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as an open box - excellent condition but is not what i received! I literally got the pc tower only! It was missing the power cord, the wifi antennas, the mouse and keyboard. Definitely disappointing experience
I would recommend this to a friend- Pros mentioned:Performance
Alienware 15
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Pc Honestly no problems run smooth Can run any game
I would recommend this to a friend - Pros mentioned:Liquid cooling
no problems tet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working as well very happy no problems yet 50505050 characters
I would recommend this to a friend Proprietary parts and crashing mess
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it a shot only because I got an open box deal. I already knew about Alienware's proprietary parts and difficulty with upgrades down the road, but for the price I couldn't pass it up. When I opened the box I was surprised to see it in decent condition aside from the box being absolutely destroyed. Once I plugged it in, the system would crash every 20-30 seconds after startup and I was basically thrown in a setup screen loop. I then reseated some of the cables which seemed to do the trick, but it was only a temporary fix... The issues persisted and I eventually returned it.
No, I would not recommend this to a friendBetter than i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Alienware because it was an open product but aside from that its exceeded my expectations. Fast start up, great playing Diablo IV and incredible response timexplaying WOW. Id say that im more then happy with the product. Alienware a bit pricey but didnt have the time this year to build one so im glad i went with a pre-built
I would recommend this to a friend- Pros mentioned:Noise level
Huge upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Super quiet. Video card graphics are amazing
I would recommend this to a friend GREAT Deal!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always wanted an Alienware since I was kid and this did not disappoint. Definitely a bit of an overkill for my first gaming pc but I love it, specially at the discounted price I got it for.
I would recommend this to a friend