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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 75 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Aurora R15's exceptional performance and quiet operation, praising its ability to handle demanding games smoothly and its surprisingly low noise levels. Many appreciate the stylish design and effective liquid cooling system, which keeps the computer cool even under heavy load. However, some users feel the RAM could be upgraded for a better experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    best computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestcomputer Overall, the Alienware R15 is a sought-after choice among gamers and enthusiasts looking for top-tier performance and aesthetics in the world of gaming laptops and computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    High spec computer with high price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC with enough specs to run pretty much any game at highest settings currently. But pricy, you can probably put in the work and build a similar one at slightly cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking fast!!! Extremely quiet!!! Very happy with this Alienware pc,, has no problems with latest Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Alien ware pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetic of the pc is amazing. You can change colors of it as well and it runs very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great and quite gaming pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this gaming pc and you be good and won’t regret it. Great performance, can handle any game out there at high frame per second. This is the most quite gaming pc I ever had. I push those graphics to the limit and never heard those fans.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good PC for gaming only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming is excellent, with a couple of issues, one of them are that the gpu is a OEM card that is'nt bad but the cooler seems to be bad in poor conditions, another is the ram, only 4800mz, i replaced that with another pair of 32 g

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 4 out of 5 stars

    Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very quiet and it runs very smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Computer minus Cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in original box and with equipment minus the power cord/supply. Bought in November for a Christmas present and only noticed then. There was no notice of missing pieces/items. Waiting to see Best Buy will make it right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Gaming PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly have never had an issue with it. Huge upgrade from my last PC. Super easy installation and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    amazing pc for hardcore gamers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC works amazing. have not had a single issues with it. only thing is the size it is very large but it’s fine. works great and can run anything on highest settings

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool look and really customizable especially the lights. Setup was a easy enough and it has so many usb ports and hook ups. Fast and great for games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware Desktop R15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because of the customer service that you get with Alienware. This thing is a beast and will run pretty much anything.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard negative things about these but I have not had a single problem. Runs everything I want on ultra settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming computer. Great price and great value for a top notch product. Buying experience exceptional as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Score ON BLACK FRIDAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on black Friday for this pc everything about this pc is great. Love dell. And love Alienware.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Would have been nice to have some help getting it to the car the night I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pre-built gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming pc has so far exceeded my expectations. I would recommend this product to anyone that is interested in high quality gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC and it works amazingly. I have to say its everything I needed for a gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware R15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look cool and quality. Computer run too fast and stables

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best pc I ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pc ever and it’s amazing , recommend this one especially for gamers , I do work and game on this pc , does both well .

    I would recommend this to a friend
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