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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Aurora R16 Gaming Desktop's excellent performance and impressive graphics capabilities, frequently praising its ability to run the latest games smoothly. Many also appreciate its quiet operation and ease of setup. The system's affordability is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 175 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent beautiful I recommend this product easy to install and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gamimg PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, high-end PC. Not having a single problems with it since it arrived. If you get to buy it with a discount, this is a pretty good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy at the best price, simply that.…………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm is very reliable. Haven’t had a single problem with it and I’ve had it for about a year now no issue runs. Amazing is very smooth. Absolutely no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pc great for gaming and college applications

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better than expected this computer is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMING COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT it works for gaming i do as well as streaming on social media sites

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all games on max setting well above 60fps helldivers 2 at 90 with maxed out setting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Aurora r16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc, super fast and got it in a discounted price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer over 6 months ago and have had little to no problems with it. It runs very smoothly and handles multitasking very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for our son! He has asked for a gaming PC for a couple years now. This was his favorite gift! Can’t wait to upgrade his monitor too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best computer I have ever bought. I recommend this computer easy to comprehend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waiting for the warranty. I think I'll have to mak

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked very well the first few months, but after 8 months it started to fail. After using it for more than 40 minutes, it freezes and doesn't respond to anything. I turn it off and on, but after a minute it freezes again. I took it under warranty, but they haven't given me an answer. I'm waiting. I DO NOT RECOMMEND IT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but my biggest issue was the one built in fan, and poor system build. It is almost impossible to replace parts, because DELL purposely assembles them that way in order for you not to replace anything. Another issue was how expensive it was for a mid tier PC, I could build my own 10x better for cheaper. But I wouldn’t get this again because of those issues.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey ChristopherC,

      We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Desktop. We are sorry to hear that you were not completely satisfied with your Desktop. This is not the type of feedback we like to hear from our valued customers.

      Moreover, we are continually aiming to improve, and reviews such as yours are instrumental in helping us develop products that our customers adore. Rest assured, your feedback will be conveyed to our quality team for potential enhancements in the future.

      With a little more information from you, we would like to help you recommend alternate solutions to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      We look forward to making this right for you!

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets every expectation very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for gaming with a 500Hz Screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this pc. My frames are great and i havent had any issues with it. I personally havent been able to change the colir of my lights i did think thay was an option but its no nig deal. Its very quite and simple to put together. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    One word….awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time owning an Alienware operating system and I honestly have NO complaints. It’s very fast, reliable and stylish. Airflow is excellent and the quality exceeds my expectations in a CPU. If you are on the fence…get it! I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Powerful yet quiet gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast yet quiet gaming PC for my 13-year old. My son loves his new computer, it's able to run his favorite games (Farming Simulator and BeamNG Drive) with ease - it's powerful, yet quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great haven’t had any issues at all plugged right in and got right too it and have loved it ever since. May upgrade the graphics card for more vram and ad a little more ram but other than that perfect strarter pc to build up!

    I would recommend this to a friend
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