Customers regard the Aurora R16 Gaming Desktop's performance and design very favorably, with many praising its speed and sleek aesthetics. The quiet operation during gaming is also a frequently cited positive. However, some users have reported concerns about the system's cooling capabilities. Overall, the positive feedback on performance and design outweighs the negative comments regarding cooling.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 89 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great peice of equipment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a champ and is smooth as butter! 10 out of 10 would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Alienware - Aurora R16
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alienware - Aurora R16 Gaming Desktop is a very good gaming system
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So quiet! So far we are still getting familiar but for people who are starting to enter the world of gaming its great and fast.
I would recommend this to a friend
Rated 5 out of 5 stars
Gaming beast
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome.. easy to setup.. plug and play and the gaming is so much better
I would recommend this to a friend
Pros mentioned:
Performance
Rated 2 out of 5 stars
Terrible Product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly the most terrible purchase I've ever made. I want to like this desktop, I really do... however it crashes more than a few times with every game I try to play. Aside from gaming? It works great! But if you intend to use it for what it is meant for, it is terrible.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello Jash,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Alienware - Aurora R16 Desktop due to the system crashing issues. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver. Your feedback will be shared with our quality team for consideration in future enhancements in products.
Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. At the desktop, click the Search the web and Windows box and type "problem reports". 2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software. 3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://url.dell.com/33eace
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896
Best, Minhaj@Dell
Pros mentioned:
Performance
Rated 5 out of 5 stars
Very satisfied
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good gaming computer and very happy with my purchase.. downloaded games fast and been working great since i got it with no issues.
I would recommend this to a friend
Rated 5 out of 5 stars
No regrets
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The system is awesome. This is the second Alienware system I have purchased. The other one is my laptop. I have used other brands that were good but keep coming back to Alienware.
I would recommend this to a friend
Rated 3 out of 5 stars
Okay
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great and all, but mine came damaged, with a bit scratched on the bottom and one of the sides dented.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Verified Purchase
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband really enjoys this computer. It works very well and he would recommend it to others.
I would recommend this to a friend
Rated 5 out of 5 stars
Best way to snag a 4080 super
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great piece of equipment. Price was not bad - better then the gpu standalone markups
I would recommend this to a friend
Rated 3 out of 5 stars
Beautiful Machine but problems
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the machine but crashes a lot when playing games on steam. I am afraid it might be the I9 cpu. I owned it for about 1 month and the crashes are more frequent. Think I am returning it. So sad.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello roccodawg,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Alienware Aurora R16 Gaming Desktop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
To assist you with the error issues that you are experiencing with your system, I have provided troubleshooting steps with the full article that can resolve the issue.
Here are the steps: 1. At the desktop, click the Search the Web and Windows box and type "problem reports". 2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software. 3. Under the Source column, look for Windows, and under Summary, look for Shut Down unexpectedly. 4. Right-click the line item and select Check for a solution. We'd also suggest checking to make sure that your software and drivers are up-to-date on Dell's Product Page here: https://url.dell.com/33eace
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell, 1-800-624-9896
Best, Minhaj@Dell
Pros mentioned:
Performance
Rated 5 out of 5 stars
Very good!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our son is very happy with the computer, very good.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Gaming pc
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great pc running ultra on everything i play including modded skyrim
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Alienware lives up to its reputation
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this PC it’s really good and look amazing! Easy to install and immediate use
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Pc review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything has worked as expected. No complaints so far!
I would recommend this to a friend
Rated 3 out of 5 stars
Delivery issues
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item never arrived, customer service was excellent
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Recomiendo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent PC and very useful for my daily use. I recommend it. Having a powerful computer
I would recommend this to a friend
Pros mentioned:
Performance
Rated 1 out of 5 stars
Stay clear because of common issues
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really powerful pc but has faulty intel chip , downloaded the bios they recommended and 30 days later the pc died on me. Taking it in to see if I can get help but super unhappy. I would stay clear of this build due to all the issues
No, I would not recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Very Satisified
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing PC! Exactly what I was expecting to get with Alienware.
I would recommend this to a friend
Rated 5 out of 5 stars
Totally Awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Graphics are awesome. Very fast. Running with 4K tv monitor and 4K projector. No issues.