Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,329.99
Clearance
Save $70
The comparable value price is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 26 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers value the Aurora R7 Gaming Desktop's performance, citing its speed and ability to handle various tasks effectively. The excellent graphics capabilities also receive high praise. Positive feedback highlights the machine's suitability for both work and gaming. Many find the price to be a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Graphics, Price

    Rated 4 out of 5 stars

    A definite upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Alienware Aurora R6 and this this R7 does not disappoint! Pros: Intel Optane Memory (Cuts loading times drastically) i7 8th gen processor Liquid cooling USB C ports AlienFX (Lighting) Cons: Power supply is 450w not 850w (it will be hard to upgrade a lot with such low power supply) Easily knocks one star off the rating! DVD/CD drive instead of blu ray I would recommend this desktop computer. The price is great (it is actually lower than when I purchased it) I have added a 4TB HHD, 500GB SSD, Razer mouse, Razer mouse mat, Alienware keyboard, I plan to upgrade the graphics card also but the 1060 is handling everything I am throwing at it from games to my adobe programs. I purchased the ASUS VG248QE monitor (Highly Recommend) 1ms Trace Free, LED, Full HD, 3D, Stereo Speakers, 4 Way Ergo Design, 144Hz Rapid Refresh Rate, DP port! (Always use DP (Display Port) not HDMI if you want the best picture and speeds) I originally purchased the HP Omen 24.5 LED FHD (Do NOT buy, screen starts being distorted within a month)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful fast computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually build and customized my desktop computers, but this time I decided to buy an off-the -shelf system. After doing some research, I selected the Alienware Aurora R7. I'm not a gamer, but I figured that it will easily meet my needs for photo editing and software development. It does. It also boots fast. My current complaint is the unstable Alienware FX which does not work most of the time. The R7 has only 1TB of storage space so I may have to add some more in the future. Not a problem now, but it may be an issue later on depending on how much I need to add. The power supply may have problem supporting additional drives. But at this time, I'm satisfied with this machine. I'm happy with the quick turn around of this order from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fast, cool, great performer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for business use. Excellent graphics. I run a ultra wide monitor, 39" wide with multiple windows open and it handles the graphics with ease. Stream video, edit files, email, adobe, all running at same time and it keeps on working. Liquid cooling helps keep the office cooler also. I don't notice as much heat build up around my desk like older computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    I wish I could give no stars.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that I'm unable to give this PC no stars. Let me be honest and say that when this PC runs, it does so very well. However, I find myself having to restart everything 5 or 6 times before everything functions as it should. Programs constantly crash, drivers are always crashing, I'm completely unable to browse the internet at times because pages never respond. Even my troubleshooter crashes when I try and use it Since I'm past my 14 day return period I'm now stuck with this broken PC. Best Buy says they're unable to help me in any way even though they've sold me what is a known problem PC. Looking on the internet, I found that people have been having issues for well over a year with this model yet Dell has done nothing and Best Buy continues to sell them. My advice: Save your money and do extensive research before buying so you don't end up with a lemon.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi danaguilar9,

      Thanks for your review. We're sorry to hear that your computer is not working the way you intended it to. If you continue to experience crashes on your computer you can try these steps to diagnose the issue:
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      You can read the full article here - http://dell.to/2u98Cct.

      We'd also recommend that you reach out to our Alienware Support Team via Email at this address - [email protected]. Please use your username from this review in the subject line of your Email.

      We hope that these tips help solve the issues that you're facing with your Alienware computer.

      Best,
      Bryan
      1-800-254-3692 Dell

  • Rated 5 out of 5 stars

    Great desktop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first computer I’ve purchased from Alienware/Dell. Setup was simple! I upgraded the hd to an ssd, after this upgrade the computer is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    So amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer with amazing graphics so smooth and so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice pc for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for sale at 1250$. It is a great pc for the price i havent had any issues with it. The only thing i somewhat dislike is that is it a bit heavier than i had anticipated but that is my bad for not double checking the specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted alien ware for a very very long time we were not even a best buy to get a desk top only looking at tablets when we seen this it was a God send thank you for selling alien ware and the salesperson seemed to be so informative which was a big help

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a PC for my home office that would be a fantastic home computer, and also have the specifications to allow me to work from home, and this product was a perfect fit for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a PC for my home that would be a fantastic home computer, and also have the specifications to allow me to work from home, and this product was a perfect fit for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It was a floor model

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a floor model, but true to the name, It hasn't let me down. In fact, I'm looking to buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for someone not in need of latest tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid machine that packs a bunch. The ram, processor and video card can play most recent games at high performance including Watch Dogs 2 and Assassin’s Creed Odyssey.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Pc for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Pc not to long ago & have enjoyed every minute of it so far. It's a great Pc! Plus the price on it isn't that bad for an Alienware.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall pc. Looks great. Runs great. Haven’t had a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great for games and computer fast great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pc if your looking to game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc in my experience for jts price is a really good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job. One thing that is amazing is the Wifi adapter that the PC comes with. I can't stress how amazing this adapter is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played multiple off-line and on-line games with this system now and haven't had a glitch. Working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He needed a new computer for college and some gaming fun. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive but is it worth it. I have six months with this computer and I have no problems.

    I would recommend this to a friend
Sponsored