Customer Ratings & Reviews
- Model:
- AWM15R7-7600BLK-PUS
- SKU:
- 6510328
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the m15 R7's performance and graphics capabilities, citing its ability to handle AAA games and professional tasks with ease. Many appreciate the excellent visuals and speed. However, a common concern is the short battery life, with users reporting significantly less than two hours of use on a single charge, especially during gaming. The battery's performance is a notable drawback for some.
This summary was generated by AI based on customer reviews.
Total Beast
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great piece of machinery built by the pros at Alienware. Besides adding a surround sound, I haven’t had any issues. Currently playing Destiny 2, call of duty modern warfare 1 and 2 perfectly.
I would recommend this to a friend- Pros mentioned:Graphics, Speed
My experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well designed good speed and memory and love the graphics and sound
I would recommend this to a friend - Pros mentioned:Performance
Punches High For Its Specs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleasantly surprised with this laptop. It packs a lot of punch for the specs. It blows through AAA games at 60+ FPS with ease. I think the cooking system is a huge contributor to this computer performing well. It does an excellent job in that department. I tried out the X14 and it felt just a little too small to me. However, the M15 feels like the sweet spot for me. I am writing this review based off getting the laptop at $1,400, though, not $2,000. I just wanted to mention that to be fair as it changes how I see the value to price ratio.
I would recommend this to a friend - Pros mentioned:Graphics, Speed
Excellet purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice device, i love it! It's very fast, nice screen and excellent graphics too!
I would recommend this to a friend - Cons mentioned:Battery life
Battery issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good laptop for gaming purposes, but battery is horrible. My battery is 97% after opening and setting up and when I shutdown the laptop and open after 30 mins, the battery is 3%. They I realized that I need attachel the power cord all the time. Which is not useful for my situation. So I returned the product But it's a great laptop for gaming and not moving the laptop from one place to another place
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
M7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good and powerful laptop. The performance looks good. And I like the lightning in the keyboard. The thrust of the CPU fan tells you the performance will be smooth. I had to power the laptop for the first time to start. The battery backup is average not the greatest. The plastic design could have been made much stronger by replacing with aluminum.
I would recommend this to a friend - Cons mentioned:Battery life
Loudest Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer; runs well and picture is good. Was able to download all of my games with no storage issue. The biggest problem was the fans. They’d go off very often and so loud everyone is my apartment could hear them. It was worse when plugged in to charge which was often because it didn’t feel like the battery lasted very long. Ultimately returned because I could not stand the noise of those fans.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Lauren,
We want to thank you for taking the time to leave a review of your Alienware m15 Gaming Laptop. We are sorry to hear that you were experiencing an issue with fan noise and had to return your device. That is not the type of feedback we like to hear from our customers. We will escalate your statement to our quality department to help improve current and future products. If you need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link provided below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Alienware laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant screen with high speed connectivity for gaming. Fun, fast and easy to use!
I would recommend this to a friend- Pros mentioned:Graphics, Speed
Good computer, usually doesnt get too hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the graphics and speed, and the ability to upgrade with a second hatd drive easily.
I would recommend this to a friend - Cons mentioned:Battery life
Alainware review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming computer, when playing games on it the battery will die fast.
I would recommend this to a friend - Pros mentioned:Performance
Good quality and efficiency of the product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the purchase if you are looking to perform professional work tasks.
I would recommend this to a friend Nice computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer to replace my 5yr old one. I am very pleased with it so far.
I would recommend this to a friendI love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It’s a great laptop and does the job well.
I would recommend this to a friendAlienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok, very loud and very hot. Seemed to boot slow
I would recommend this to a friend- Pros mentioned:Performance, Speed
Excellent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, graphics are great, speedy, easy to use and set-up.
I would recommend this to a friend Good budget gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ight tbh ive had it for about 2 weeks now their is sum gaming issues but thats because its one of the lower tier laptops personnaly i like it mamages heat while gaming pretty well due to the 3060 dont expect to play on the best graphics this laptop isnt made for that it certainly gets the job done tho if youre looking for a budget gaming laptop then id highly recommend this to you but if youre a little over the edge needing unnecessary processing speed feel free to look at alien wares 5k x17 yeah no thanks (°_°)
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jake,
We appreciate you taking the time to leave us your review. Thank you very much for your kind words about your Dell Alienware m15 R7 gaming laptop. We are happy to know that you are enjoying this product and that it met your gaming needs and expectations.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
BEST EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONE OF THE BEST LAPTOP OUT THERE.THIS IS THE SECOND ONE I OWN.
I would recommend this to a friend- Cons mentioned:Battery life
BATTERY LIFE NON EXISTENT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is less than 2 hours and I’m not gaming, I’m just completing weekly homework. I have to leave it plugged in to get my assignments completed. All the research I did, shows 3-10 hour battery life. I will be returning to Best Buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There OliviaIsUnsatisfied,
We appreciate you taking the time to leave a review of your Alienware M15 gaming laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
- Pros mentioned:Speed
Alien ware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!! Very fast, love it!!!! Nice gift
I would recommend this to a friend