Customers have good things to say about the x17 R1's performance, especially at 1080p, its effective cooling system, and the impressive speed of its SSD. Many appreciate the laptop's design and the large, high refresh rate screen, although some find the battery life could be improved. The keyboard is also generally well-received.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Cooling, Ssd
Rated 4 out of 5 stars
Powerhouse gamer that almost perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting to upgrade my 17” RTX 2060 laptop and when I saw the Alienware X17 R1 was available I jumped at the chance to get it as Alienware systems have been one of my favorites for years.
Unboxing / First Impressions:
The X17 arrived in a sturdy outer shipping box and inside was a perfectly designed box that was above most “and typical for an Alienware product”. Inside was the laptop, power supply, power cord and that’s it. The laptop itself was in a protective sleeve and had the usual keyboard / palmrest cover inside too.
The laptop itself is Lunar Grey and it looks spectacular with this color scheme, it’s a matte finish and barely shows any handling marks. On the lid there’s an Alien emblem that’s backlit with a large I7 in outline white, “looks great”. The bottom of the unit is the same “Lunar Grey” and has a lot of ventilation slits “some arranged in a honeycomb pattern”. There are also two rubber strips running almost the complete width of the laptop for feet and they are high enough to give it some breathing room on the bottom.
There are no ports on the front edge “other than speaker outlets”, the right only has a single headphone jack toward the back and the left has the power port. The back is where all the ports are located and they are “ USB-C w/ Thunderbolt 4 + Power Delivery + DisplayPort, USB-A 3.2 Gen. 1, RJ-45 2.5 Gbps, USB-C 3.2 Gen. 2 w/ Power Delivery + DisplayPort, HDMI 2.1, MicroSD reader, mini DisplayPort 1.4”, which should be plenty of ports for most anyone’s needs and having the MicroSD slot is a really nice addition.
I was really surprised how much this weighs, deceivingly heavy while being so thin, the nice thing is it’s also very very sturdy with really no flex to the bottom portion. The lid/LCD does flex “as most do” but it’s not as bad as my Eluktronics 17. The palmrest area and keyboard are all matte black and a nice contrast to the grey outer color. The keyboard does not have a keypad and is centered in the unit. I’m going to have to get used to that as It’s been years since I had a laptop without the keypad and now that I’m used to typing “off centered” being back to center is a little strange.
Setting up:
Upon setting up, getting my WiFi connected and getting things started up I was surprised that the setup asked if I would like to use Windows 11. I naturally said yes as Win 11 has been released and may as well get used to it. And with a new installation there are usually fewer issues than if I upgraded further down the road. It did mention that it had to download some things for it to continue but I assume that most of Win 11 was already there as the download only took a few seconds.
After completing and getting further I was greeted with the Windows Hello setup and was pleasantly surprised that this model does have the IR camera for the facial recognition. With that complete I was ushered into the new layout of Windows 11, “hmm not sure about this”, and there are a lot of visual changes here, one being the centered taskbar at the bottom of the screen “there’s a simple way to put it back left and that’s what I did, just didn’t care for the centered look “not used to it” and I’m focusing on how well the laptop performs hardware wise.
Using:
I’ve been using the X17 for a few days now and this is really a powerful laptop, the RTX 3070 easily handles any game I throw at it. I know the screen refresh rate is can go up to 360hz but I never got it close to that, “over 200 yes but nothing close to the full 360”. The screen itself is very clear, with nice color reproduction, the image does fade out from an angle so sitting straight on is a must but it easily matches and is a little better than the 120hz on of my Eluktronics.
There really isn’t any back light bleed in this one but the solid blacks could be a little better “but I haven’t tweaked the RTX color settings yet”, the bezel around the screen is thin enough for me, it doesn’t have to be completely borderless and does give some more rigidity to the lid, there’s a huge border at the bottom of the screen though “but this is a large laptop and they need to make it all fit properly” so at least they stuck that at the bottom.
The keyboard itself is not the Cherry MX mechanical that is offered on other models, but is the standard membrane full RGB lit keyboard they also offer. I have both mechanical and membrane keyboards on my laptops and I honestly can’t tell much difference other than the clickety-click of the mechanical keys, I’ve had and used so many different laptops over the years I just get used to what I have and don’t worry about it. The RGB lighting is nice, and each key can be configured independently. The only issue I have with it is that the secondary shift function of the number keys along with FN key symbols are not illuminated and in a dim / dark room there’s no way to see what those are. The keys on the Eluktronics are completely lit. Fortunately I rarely ever need to look at those but when I have my own personal glitch and can’t remember where a symbol is I have to really look for it.
If you are a fan of lights then the X17 won’t disappoint, while the trackpad isn’t backlit, the power button, rear panel alien head, and thee ring around the whole backside where the ports and vents are located then you’ll have fun customizing all the functions through the Alienware control software. Nice to see they’ve carried over a lot of the custom lighting options from the original models to the new line.
The trackpad is very smooth and accurate, it’s small but does its job, and with all my laptops I hook up a gaming mouse and turn off the track pack so that’s a moot point on my part, it’s not backlit like other Alienware laptops I’ve owned but that’s ok too as I always turned that off.
Performance:
Now time for some gaming and see how the performance is.
I’ve been playing Borderland 3, The Witcher 3 and Fallout NV “for the heck of it” and I’m quite impressed. BL3 with the graphics set on Ultra and on Pandora in the Droughs I get anywhere from 88 to 126fps, “depends on complexity”, and when I’m in the ship “Sanctuary” I’m getting around 100fps. I’ve also tried setting the power settings from “Balanced” to “Performance” and didn’t notice any difference. Setting BL3 graphics to “High” my frame rate went up to 113-156fps, “also keeping field of view at 90”. These are all good numbers and even with the graphics maxed out the FPS is high enough to keep everything smooth.
Playing The Witcher 3 with the graphics set on Ultra I get a pretty consistent 110-142, also depending on environment and if you are indoor or outside. Outside environments during battle it was maintaining at least 130fps which looks great. Now turning the graphic quality down to “High” made the FPS jump to 165-190, that’s outstanding, and way more than really needed “at least my eyes can’t tell, so I’ll be playing on Ultra.
Now Fallout NV, it’s an older game and it’s maxed at 60fps, to my surprise the game played consistently at 78-94fps, so it’s above what the game was originally designed for and looks spectacular with everything set on “Ultra”, no need to test on lower graphics settings.
I’ve also done some benchmarking and I’ve attached photos of those. I have a MSI desktop as my main system, it has a RTX 3080 in it and 32gb mem, so it’s pretty hard to beat that one and this X17 actually does quite well “which you can see in the charts”. I’ve also posted the speeds of the drive which are on par with most every system I have, and the SSDs used are plenty fast.
Upgradeability:
I did take the bottom cover off “to my surprise it’s metal”, and there is an open SSD slot so you can and a second M.2 NVMe drive to it, there’s no space for a 2.5” drive, “I’ve noticed manufacturers getting away from that form factor in their thin laptops, just no room”. I was surprised to see that the Wi-Fi card is soldered to the motherboard and is not removable, although over the years I’ve only replaced one of those and it was a long ways back, just odd seeing that it’s not removable just in case. If you decide to remove the bottom cover there are different screw sizes used so keep track of where they go, and be sure to take all out but the lower left, closer to the track pad, “looking at bottom directly”, it’s a captive screw and made to help “pop” the corner up so you can release the rest of the bottom cover.
Other items of interest:
I was really impressed that there’s so much metal used in the construction of the X17, it makes it heavy but it’s also super sturdy. There are also 4 cooling fans instead of the usual 2 and sound levels were very good while gaming. I used my sound meter to do some measurements and during gaming at 24” from the outlets the sound measured a consistent 46db. 1” from the vents during gaming the sound was 56db, and it never got louder no matter how long I played. And during normal use the sound went down to 39db 24” from the vents, so not bad at all.
As for heat, yep it gets warm while gaming, and I took measurement after 30min of BL3 with my Flir camera, and have some pics posted of that with my review. The palmrest always stayed cool while the WASD keys did get a little on the warm side there’s no issue with them being too hot. I would recommend always using this “especially during gaming” on a solid surface so there’s plenty of air movement, otherwise heat isn’t an issue during normal tasks.
Wi-Fi speeds are plenty fast too, and I do have a Wi-Fi 6 compatible router, it connected without issue and easily maxed out our 150mb internet speeds using SpeedTest anywhere around the house so coverage with that is great.
I only tried out the webcam a couple times, it’s not the greatest but it does get the job done. It doesn’t have a sliding cover over it but since it’s Hello compatible you wouldn’t want to cover it anyway if you are going to be using that feature. The built in m
I would recommend this to a friend
Rated 4 out of 5 stars
Pretty good for FFXIV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this to see how it run FFXIV and it run good on ultra mode. The design of the laptop is pretty cool. The Keyboard and backlight can be dim or turn off is nice. The fan does get loud when running Microsoft flight sim on ultra, sound like a real aircraft taking off lol
I would recommend this to a friend
Rated 5 out of 5 stars
Hands down the best!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No wonder why alienware is very expensive, i get it now!!! this gaming laptop is hands down the most well built premium laptop ive ever owned, yes i paid a fortune for it, but if you decide to buy one you will see why the cost is high, you get what you pay for, period!! Razer move over!!!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 1 out of 5 stars
A killer machine hindered by crappy support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an absolute beast of a device.
120-140 fps in Warzone, Battlefield 5, Horizon Zero Dawn at high/ultra graphics at 1440p via external monitor. For a slim device to deliver that much performance with temperatures not exceeding 70 degrees for neither the GPU nor the CPU, this is a no brainer.
HOWEVER, I've been getting BSODs and the system continuously freezes with weird colors and artifacts while gaming. I reported this to Dell and tried to get support and they have stated that the device is perfect and the it's being caused by games for which I have to pay to get support. BestBuy has refused any returns/replacements as well and ask me to contact Dell.
So bottom line - Stay away from this device - at least from BestBuy. You'd be better off purchasing a Legion / Omen / ROG Strix or Zephyrus in 75% of the cost of this device.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hi ANaeem,
We appreciate your valued feedback. We apologize for the issues you are having with your Alienware x17 R1. This is certainly not what we like to hear from our loyal customers. This is certainly not what we like to hear from our valued customers. Below I have provided steps to help troubleshoot and resolve the blue screen issue, along with a link to the full article.
1. At the desktop, click the Search the web and Windows box and type "problem reports". 2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software. 3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/32kllhT.
After utilizing the troubleshooting options provided, if the problem is not resolved, please reach out to our support team to speak with another representative for further assistance.
You can contact Dell directly with the information below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell 1-800-624-9896
Best, Ashley@Dell
Pros mentioned:
Ssd, Weight
Rated 5 out of 5 stars
The Cadillac of Gaming laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This gaming laptop is a beast, not only it has the power under the hood but performs extremely well. First when you unpack it, you will definitely admire the white box labeled “Alienware” that housed your laptop inside of it. That’s more like a collector’s box that you should def keep around, it has the machine architecture design inside and out. The laptop itself is beautiful, I really like this frost white white with black accent on the inside. The manufacturer actually calls it Lunar Light. It is very well designed and those honeycombs grills above the keyboard look awesome.
This machine is equipped with Intel i7 2.3ghz 11th Gen, GeForce 3070, 16GB memory @3200mhz, 1TB SDD and a 17in display whopping up to 360hz. All of the connections are in the back, which include USB-C x2, 2 USB-A x2, Micro SD, HDMI 2.1, and mini displayport. This specific model comes with an RGB backlit keyboard, not the touch pad :-(. In the back where all the connections are there's an RGB strip surrounding them. That strip can display multiple colors at the same time. It's very cool and it looks beautiful. The bad thing, it's in the back not easily visible.
The keyboard feels nice, almost like a soft touch, they are not loud and don’t get stuck. You can really appreciate the detail that has been put into this machine. The power button is an alien head and it can change colors. One of the best parts about the Alienware machine is that you don’t have to be computer savvy to tweak the performance. Using the Alienware command center, you can customize the lighting and performance to even overclock the CPU of this laptop. You can control the fan speed and even do macros. One thing I noticed is that the fan can get very loud during heavy loads, and the heat exhaust can get really hot. During normal use, those fans are very quiet.
Loading games was extremely fast. I played the Microsoft flight simulator at its highest setting “Ultra” @60 FPS 1080p. This thing ran that game like it was cake. It looks beautiful, no lag, the rendering was so smooth, I was very impressed. Back 4 Blood was another game that I played, and again, not even a dent on this video card. Despite the display being only 1080p and not even OLED or 4K, the colors on this thing are bright and vivid. There is a front camera and to be honest it is not the best. However it does work beautifully with windows hello for facial unlock along with the
Overall, this machine lives up to its hype. It is nicely crafted and well put together. My sister said “it looks like a Cadillac” LOL. It performs like a champ and the best part is that it is portable. It has one of the top video cards made for laptops, and for this to be a gaming machine, it doesn’t even weigh that much. In the box you get the laptop, power brick, power cords, and some Alienware materials.
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop but no desktop of course.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's powerful but if your coming from a desktop it just not enough to be satisfied.
I would recommend this to a friend
Pros mentioned:
Cooling, Weight
Rated 5 out of 5 stars
Solidly built and great performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Alienware x17 is pure performance in a nice looking and well-built chassis. The first thing you notice about this machine is the fantastically premium build quality and unboxing experience. This model (the RTX 3070) comes out of the box with the compact power brick instead of the usual gaming laptop “BRICK” for power. It is almost half the size of the same 240-watt brick for my Dell G7 and similar in size to some Ultrabook chargers, still not small but definitely easier to fit into a backpack or computer bag. The device also has USB-C PD ability through either the Thunderbolt 4 or the 3.2 ports (tested with a 65-watt charger for a MacBook Pro 13 and it was able to at least keep the battery at the same level under medium demand office/productivity usage). The per-key RGB lighting and chassis lighting accents can be as subtle or flashy as you would like, utilizing Alienware Command Center FX Lighting to make setup easy and pretty intuitive. Nice key travel that make for a great typing experience and definitely usable for gaming on the go. Well balanced hinge and very stable feet, with a finish that isn't totally grease and sweat-proof, but it cleans easily and resists a fair amount of fingerprints. The i7-11800H processor and it’s 8-cores/16-threads paired with 16 GB (fully upgradeable/not soldered), 1 TB NVMe SSD (with a second empty slot), and RTX 3070 is an absolute dream for gaming and workstation performance with the best cooling I have ever experienced on a laptop! The fans produce more of a "whoosh" than a "whirr" at higher usage, making it easier to use without a headset and less likely to annoy others in the room with the fan noise, the beefy cooling system also means the fans don't have to ramp up for every minor workload. Throughout multiple hours of gaming, I never felt the keyboard was too warm to comfortably rest my hands on nor did the system chassis get too hot to comfortable hold or move. The upgradeability and flexibility of this svelte machine makes it an absolute winner for a well-rounded high-performance laptop. Sounds is pretty good for a laptop and the microphones are good are picking up you instead of the fans. The drawbacks are mostly limited by software, much of the pre-loaded software can be viewed as unnecessary, especially at this price and performance, much of the initial setup is spent deleting certain programs in favor of your preferred ones and some may decide to just do a fresh install of Windows and download the essential software to minimize system usage. This isn’t a big deal and something that is expected with any OEM computer, much less a laptop. The Alienware Command Center is fine but feels like it needs a refresh sometime soon, especially the game library and home sections that are difficult to get functioning and are better left alone in favor of GeForce Experience. The trackpad is also adorably small on this behemoth of a 17-inch laptop, it is more than usable, but expect jokes from your Mac friends. That said, pairing it with a mouse is extremely easy through either of the two USB-A ports, USB-C ports, or through Bluetooth. The rear I/O is very nice, it would be nice to have a USB port on one of the sides, but its still more than most competitors and easily keeps your cables & connectors well managed away from your gaming space. The webcam is terrible, but it is there, works and provides Windows Hello support, which is very nice to have! The system does lack a 10-key number pad, which is almost a sin on a 17-inch laptop, but this should be forgiven as it has been replaced with superior cooling for this gaming laptop.
All around, this is an incredible system whose pros definitely outweigh the few cons, namely the cooling being some of the best on the market and the generously easy upgradeability of the components in a laptop that is still pretty light, relatively, and definitely thin for a high-performance gaming laptop! This is an excellent desktop replacement for those who want minimal compromises from their gaming machines to make them portable. The lighting is excellent, chassis is solid and looks amazing, and the cooling is ultracool and has a very tolerable fan noise, more of a whoosh than a whirr. I would highly recommend this system, especially if it is on sale!
I would recommend this to a friend
Pros mentioned:
Cooling, Performance, Ssd
Rated 5 out of 5 stars
Fabulous Gaming Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alienware is well known to make some of the best gaming laptops on the market. The x17 meets that standard and then some.
After tooling around with it for a week I have been incredibly impressed not just by its performance, but ability to remain cool when the GPU is being taxed. The design is really tremendous in the way that it expels heat, with nearly all of it expelling out the back to avoid causing the user to get a bit sweaty.
Gaming, as expected, was phenomenal. Every game I tested could be run at max settings with zero issues while keeping GPU and CPU temps in check. Windows 10 allowed for me to hook up one of my Xbox controller via Bluetooth and I was off and running with my Steam library for the last several days. My games never looked and played so well.
The RTX 3070 that comes with the x17 is powerful enough to mine crypto, if that is your thing. Just make sure you have decent electric costs where you live.
And finally, one of my favorite features as with virtually any Alienware product is the customization options. From the overclocking to the LED lighting settings, you can really make this laptop your own. You can run it as hard as you want, and get as creative as you like with the lighting. What's the point of spending money on a high end device if you aren't going to get fancy with it, right?
This is a top-notch product from Dell/Alienware. I'll be enjoying it for years to come.
I would recommend this to a friend
Rated 2 out of 5 stars
Expecting perfection? You will be disapointed.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed with the quality controll on this $2,500 device. I will return and try another premium brand.
The screen had white lines that would randomy flash. Extremely hard to notice, and hard to take a picture since it flashes very fast and randomly. But when you see it, you cant unsee, and become very irritated. See pictures below.
USBc charging though enabled, cannot keep up with consumption--even just under light workload and while being supplied by 100w.
NO number pad on a 17". Keyboard layout is also off. Meadia keys are jammed so close to the enter button. Will need to get used to.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
HI KHeng,
We want to thank you for taking the time to leave us your review. We sincerely apologize for your experience. We want to help with the issues you are having with your Alienware x17 R1. To help with the display issues we recommend making sure your video drivers are up to date on your PC. I have provided a link to the Drivers and Downloads page below so you can check for and do any applicable updates. We also suggest making sure all drivers and downloads are up to date. We will share your comments with our quality team so improvements can be made.
If you still experience this issue after you have finished troubleshooting your system, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell 1-800-624-9896
Best, Ashley@Dell
Rated 5 out of 5 stars
Powerful and Flashy Gaming Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Alienware x17 R1 sits near the top of Alienware’s current laptop lineup. This x17 features a large 17” display, per key lit RGB keyboard, and a super sleek design. It’s a fairly loaded laptop, and the only way to get one higher spec’d is to configure it yourself on Dell’s website. Nevertheless, this is one of the more impressive laptops I have had the opportunity to unbox. Benchmarking this laptop places it among other high end gaming laptops in 2021 with its combination of powerful processor and GPU.
Specs
Processor – Intel Core i7 118000H - CPU 8C/16T @ 2.3 GHz with boost to 4.6 GHz
Graphics – NVidia GeForce RTX 3070 Laptop GPU w/ 8GB GDDR6 @ 1750 MHz
Memory – 16GB Kingston DDR4 3200 Dual Channel (22-22-22-52)
Storage – 1TB Micron PCIe SSD (M.2 NVME)
Display - 17.3” 1920 x 1080p LED IPS screen @360Hz, 3ms, 100% sRGB with Advanced Optimus
Camera – single camera 720p @ 30fps – Windows Hello enabled
Network Adapter – 802.11AX (WiFi 6) adapter / 1X Gigabit LAN Port / Bluetooth 5.2 Radio
Ports – 1X USB 3.2 Gen 2 Type-C with DisplayPort and Power Delivery / 2X USB 3.2 Gen 1 with PowerShare / 1X Thunderbolt 4 with Power Delivery/ 1X HDMI 2.1 / 3.5mm TRRS jacks for headsets / 1X microSD slot
Battery – 87Wh with varying operating times and a 3hr charge while off
OS – Windows 10 Home – Several (7) Dell/Alienware Utilities, but minimal other bloat
The x17 R1 comes with an 11th gen Intel i7 and 3070 series NVIDIA GPU. The intel processor is a multithreaded Octo core with a 2.3GHz base clock with a single core boost up to 4.6GHz. The RTX 3070 laptop GPU is a slightly cut down version of the full desktop GPU (5120 shader pipelines vs 5888 and a reduced core clock of 1110 vs 1500MHz). The 3070 supports ray tracing and DLSS for some 4K gaming if you connect to an external screen via the HDMI 2.1, thunderbolt 4, or mini DisplayPort. To use this port you would need a USB-C 4.0 to Display port 1.4a adapter. The highest rates supported by these ports are: 4K @120 or 8K @ 60 for HDMI 2.1 and DisplayPort. I couldn’t find what the external monitor limit was, but I have a similarly spec’d ASUS TUF laptop and it was limited to 2 external monitors.
The x17 comes with 16GB of DDR4 3200 RAM via 2X 8 GB SO-DIMM sticks. 16GB has been plenty of memory for me in the past, but If you are a heavy streamer or content creator then you might need to upgrade. Storage comes in the form of a 1TB PCIe 3.0 M.2 2280 NVME drive from Micron. There’s an additional PCIE M.2 slot available if more storage is need. Both storage slots support PCIe Gen 3 up to 1 TB or PCIe Gen 4 up to 2 TB.
The display is a 17.3” 1920 x 1080p IPS screen – Alienware dubs it a WVA (wide viewing angle) panel. It has a super high refresh rate at 360Hz. This allows the screen to display extra smooth visuals and keep pace with the highest framerates a game might put out. The response time for the display is 3ms which is pretty good for an IPS. Only the 165Hz panel the x17 is offered with has a faster response time at 1ms. The display gets Nvidia’s Advanced Optimus and G-Sync support which allows the display to switch seamlessly between the embedded Intel graphics and the 3070. This improves battery life when performing tasks that don’t require the dGPU.
Games/Benchmarking
I ran the x17 through a series of benchmarks to see where it stood in the world, and against my other similarly spec’d ASUS TUF Dash 15 laptop (Intel i7 11370H and GTX 3070 6GB), and high end (circa 2018) gaming tower (AMD R7 1800X and VEGA64). I ran it through 3DMark Time Spy, Cinebench R15, GeekBench, CrystalDiskMark 6, CPU-Z, and CrystalDiskMark 6. I have included a screenshot of my raw results table. Overall, the benches put it in pretty good standing with other high end gaming laptops, outpaced my TUF, and officially surpassed my full size tower in terms of raw performance.
I played a range of old and new games across Steam and my library from the Xbox Gamepass. My favorite game to throw back to on Steam is Portal and Portal 2. These are Directx 11 games that for the most part won’t push the computer to its limits by any means. However, these are games I like to play casually and it gives me a metric for how much the fans might spin up under a low-medium load. I didn’t experience any screen tearing or framerate issues playing these games – all good there. The fans spun up moderately but weren’t audible at all with headphones on.
My favorite game to play, even on Xbox, is the Halo MCC. It had no issue running games on the highest settings – both single and multiplayer matches. I tossed on Halo Reaches campaign and played through a mission – RIP Jorge. The 360Hz kept things looking nice and smooth even with a framerate cap at 120Hz. I did have some mild tearing in cutscenes but that was pretty minimal. I’m sure this could have been eliminated by capping my refresh rate.
I let my partner’s son test out a few games he likes to play as well. He booted up Geometry dash and Grounded. Geometry Dash relies on smooth screen playback and low input lag. For both of these metrics the x17 performed great. With Grounded he was able to bump the settings up to epic, but encountered some lag and framerate drops. I ended up capping the frame rate at 120FPS and that seemed to smooth things out for him, and I didn’t hear anymore complaints.
No matter what games I played the fans/cooling system started to kick up. It wasn’t until I moved into games like the MCC or Grounded that the system fans really kicked up to full blast. One thing I noticed was how much cooler the keyboard and laptop body stayed compare to my TUF. The side exhausts work well and I’m happy with how much ventilation there seems to be. I never felt like the x17 was going to overheat, even if it sitting in my lap while I played a game.
Design
The design of the x17 is what Alienware calls the Legend 2.0 Industrial Design. What that really means is a sleek outer shell that comes in Alienware’s well known Lunar White. On the screen shell is a large ‘17’ silkscreened onto the surface and the Alienware logo lights up with an RGB LED. Opening up the case you are greeted by a large, center set keyboard that features media controls along the right side. The numberpad is absent on this 17.3” laptop, which somewhat perplexed me since there is ample space. Beneath the keyboard in a large clickable trackpad with multitouch input. Above the keyboard is the power button (an RGB alien head) and a honeycomb pattern of slots. These slots appear to be part of the ventilation and help passively vent some radiant heat upwards.
Opening the screen is limited to around 135° by the rear portion of the laptop. Most laptops have all their ports on the sides, but the x17 only has its power cord port (left) and headset jack (right) located near the rear. Spinning around to the backside you are greeted by a loop of RGB strip that encircles the entire I/O port panel. I would liken this back section to my docking station for my work. I wish the power cord would have joined the rear of the laptop – its unfortunate that you will always have that hanging off the side. This setup, I would have to assume, is mainly for airflow/cooling purposes since the sides are lined with vents.
The size of the x17 has its pros and cons. The large screen is a benefit if you want to plop it down on a desk and sit back. At the same time a 17” laptop is quite a lot to handle if you have it on your lap. I traveled with it and it was too large to nicely sit on the tray table during my flights. Its also a lot of laptop to carry around – coming in at a little over 7 pounds it’s a good sized chunk of hardware.
Overall, the design is the polar opposite of my TUF, which was pretty sleek and unassuming. This design screams gamer to everyone that sees it. It’s a real head turner, and I love how excessive it is. All of the RGB elements are controlled via the Alienware Command Center. You can turn everything off or light it up however you please. The tool is a little clunky to navigate, but it works.
Keyboard
I was hoping this would come with the slim Cherry MX mechanical switches, but it doesn’t. Instead the keyboard has a per key RGB backlight that is sitting atop a traditional laptop chiclet-style membrane. The keys have decent actuation force and have about 1.5-1.7mm of travel. The main key function is all that is highlighted by the keys’ RGB, so secondary key functions remain unlit. This can be a little hard to see if you turn off the RGB because the shine of the keys allows the reflection of the screen to washout what the secondary function is.
Upgradability
There are 2 main ways to upgrade the x17 – storage and RAM. There is an available M.2 NVMe x4 slot that supports 1TB Gen3 drives or 2TB Gen4 drives. After installing 6 games I have utilized 1/3 of my overall space. I can see this upgrade being necessary in my future, but for now I have enough space.
The RAM is pretty easy to upgrade as well. There are 2 removable RAM sticks that can be upgraded to 32GB per stick (64GB max) at a max speed of 3466Mhz via XMP.
There is also the OS to upgrade. At the time of release Windows 11 hadn’t quite rolled out, so these machines shipped with Windows 10. I’d assume stock of these laptops will come preloaded with Windows 11 once the stock of Windows 10 machines is depleted.
Final Thoughts
Overall the x17 is an undoubtedly cool looking gaming laptop. It has the performance to match the looks as well. I really enjoyed getting to mess around the with lighting and customization. The cooling system is powerful, and appears to be plenty adequate. I like the rear panel design and how it makes the overall setup look more compact and neat. There are a lot of ways to bundle the same core components, so what sets these laptops apart is the overall design and look.
I would recommend this to a friend
Pros mentioned:
Ssd
Rated 5 out of 5 stars
Cream of the crop for gaming laptops!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dell/Alienware has done a service to humanity with this baby! I'm glad they decided to keep the build on the X17 R1 so solid, sleek, and just plain awesome. The frame rate on this is insane. I've gotten lost in my games and forgot to eat dinner after I get home from work. It's so smooth with the 11th Gen processors and RTX 30-series graphics card.
Any Xbox game you want to play, no sweat. Windows 11 is much nicer, simpler than 10.
Even though the SSD hard drive is massive @ 1TB, still have to watch it as PC games start adding up the GB faster than a dog can swallow a chunk of turkey lunch meat. It comes as no surprise though to any gamer and really has nothing to do with the X17. Wow I got off on a tangent, and now I'm hungry for a turkey sandwich. Back to this beautiful piece of machinery. The power cord plugs into the laptop on the left side close to the back corner, under the screen. On the right side near the back under the screen, there is a mic input. Everything else as far as inputs are on the back of the keyboard. Fan venting takes most of the rest of the side of the keyboard. Boy does she get a spinning, whirring, and blowing when you've been playing for a significant amount. That's my only negative about this is how loud the fans can get. I believe with this laptop, Dell increased the amount of fans to 4 instead of 2, hence the need for everything else on the rear, or the back rear. That being said, I can't really complain since it also comes with the territory. You get a laptop built for games like this, you know there's going to be some heat headed your way after getting her off to the races. Shoot, a desktop gaming PC, with 1/2 the processing power of this mammoth, is gonna create thermal situations and some noise. However, I've never come close to getting this laptop too hot during all my hours playing it.
I ran some benchmark testing and the X17 is not much ahead of the previous Alienware laptops performance, but still, it's ahead. Don't get this laptop if you plan on getting anything done, or being a full-fledged member of society any more.
Scratch that, don't listen to me, who cares what I say, get this laptop if you want to game on one of the best that money can buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for extended gaming sessions!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
To date the X17 R1 is the thinnest 17" gaming laptop from Alienware. The exterior has kind of a simplistic yet elegant look to it, with dozens of inconspicuous air vents laid out across the machine.
The air vents are almost hidden due to the dark core design feature. The interior architecture is actually pretty impressive with a new independent quad fan system, a newly designed heat distribution panel system with a newly engineered thermal paste, new hyper efficient voltage regulator, a Cherry mechanical keyboard (that was co-developed with Dell to be their thinnest latest design), Advanced Optimus, and a "Comfortview plus" display with G-Sync. All these things combined make this a very impressive gaming laptop. Everything about all the new elements in this design really pushes this build for marathon gaming sessions.
Let's start with what I think is one of the most important features, the Comfortview Plus display. Blue light has been found to cause harm to the optic nerve in several clinical studies. Most people are unaware of the dangers of overexposure to blue lights or even how much blue light they are exposed to. Virtually all types of digital displays emit blue lights. However the new X17 R1's display comes with the Comfortview Plus, which by default is set to reduce the amount of blue light emitted by the 17" screen. The low level blue light mode complies with TUV Rheinland's specifications for blue light safety.
One study found blue light triggered the release of toxic molecules in photoreceptor cells. This causes damage that can lead to age related macular degeneration. Aside from the long term effects of blue light, there are also short term effects that can cause eye fatigue, headaches, and even problems with sleeping. Reducing blue light will not only make it healthy but also more comfortable for a person to game for hours at a time. It used to be disregarded as a myth that overexposure to tv screens could cause blindness, but today it is becoming more apparent that blue light emitted from any type of display screen can be hazardous to your eye's health. It's nice to see that Dell is being proactive with using low level blue light displays. There are several apps out there for pcs and mobile devices to help reduce blue light emissions as well. In addition to the hardware and software blue light filters, you can also buy eyeglasses with blue light blockers, in both script and no script forms.
The new thermal solutions make keeping your system cooler a lot easier. The independent quad fan design, ties each fan to a specific component, and regulates the speed of that fan based on the need of it's related component, completely independent of the needs of the other items associated with the other fans. The fans can also work in tandem as needed.
Element 31 is an encapsulated gallium-silicone thermal interface material, that was designed by Dell to improve thermal resistance 25% more efficiently than previously used thermal compounds. Element 31 works with a specialized heat pipe and cooling fin design to pull heat away from internal components and push it out through the ample supply of vents.
The quad fan design is a patented technology in which a some fans move air through the system , while opposite fans move air through the chassis and over various internal hotspots creating a pressurized environment that dissipates heat quicker.
The TCC Offset (Thermal Control Circuit ), is a feature than can be set in the BIOS to put the fan control on automatic based on your own personal temperature limit.
The hyper efficient voltage regulator allows the processors to run at their highest levels of performance for extended periods of time, without losing quality game play.
The Cherry keyboard is really a plus. What a bonus it is to have a Cherry mechanical keyboard in a laptop as thin as this. It took Dell 3 years of collaboration to finalize a Cherry keyboard with a 1.5mm travel to fit this application.
The Advanced Optimus increases battery life by dynamically switching from the discrete GPU to the integrated GPU, and back when the extra GPU power is needed. The Advanced Optimus directly connects the display to the discrete GPU making all this possible, and gives it the ability to use G-Sync. G-Sync is a newer technology that delivers the smoothest and fastest gaming experience by syncing the GPU to the refresh rate of the display. The 17.3" FHD display is 360Hz with 1ms refresh rate, 300-nits brightness and a 100% sRGB color gamut. During some cut scenes the performance overlays were reporting 400 to 500+ fps.
I played with the different overclocking options for days trying to get into the top 10% tier for similar types of gaming pcs. While the closest I got was only at 91%, that doesn't mean this is a bad machine, or even incapable of playing demanding games, because it could definitely play everything I threw at it and it played them very well. While this machine might not beat everyone in the highest FPS numbers, it does put out some respectable numbers, and will most likely beat everyone in the long haul. Like I said earlier, all the industry firsts in the machine are designed for stability and extended use. I tested the X17 on several different benchmark apps and it returned favorable results beating 82 to 91 percent of other computers with the same tests.
The Alienware Command Center and NVIDIA 's GeForce Experience offer modest yet safe overclocking options. Third party overclocking software such as Afterburner, offer a wider range of overclocking numbers. However, If you are not well versed in overclocking then the simplest way to improve the machines performance is with NVIDIA's GeForce Experience app. All you need to do is enable "experimental features" in the general settings, and then hit the "alt" button and "z" , click on performance and enable "automatic tuning"
This feature will safely overclock the GPU based on your current hardware and what it thinks you might need.
The other option for automatic overclocking is to use Alienware's Command Center, and click on the "Fusion" tab.
Here you have a little more control over which parts of the performance you would like to change. You can change the "Power options", "Overclocking", and "Thermal"
If you click on each of the tabs, you will see the available choices. There are two preset overclocking profiles, the 2nd options yields the highest gaming performance of any of the automatic options.
You can also test and save your own overclocking or performance profiles in the command center.
A word of caution, third party overclocking apps do run the risk of causing heat damage to the internal components and break your laptop. It seems everyone is in pursuit of higher frame rates, but I would like to think there is such a thing as going to far. The X17 R1 puts out high frame rates that will show off the nice visuals, and give some advantage to the player. However if you are skilled at using 3rd party overclocking software there are a few options in the BIOS you might want to check out as well.
Typically higher FPS = better gaming for a few different reasons. The first is obvious, and that's because the general look of all the visuals will be improved, the action will be more fluid and edges will be smoother. The second benefit is timing, the faster the frames, the sooner you will notice enemy fire, or other animations in the game that depend on your reaction time for a better outcome. If the frames are slower than the action, then pretty much you have already died before you even saw the gun fire. The higher the frame rate, the more you will see, and have a better chance to react and counter whatever comes at you.
During actual gameplay of "Destiny 2" I was getting 115 to 155fps , averaging around 120
"Call of Duty Warzone" runs between 62 to 110, but primarily closer to 65
"Control" ran around 110 fps
"Fortnite" stayed at 60fps ( performance mode )
"Fortnite" in Alpha mode - around 170 FPS
according to 3DMark the following games should play at these frames per seconds in 1080p:
Battlefield V - 130+ FPS
Apex Legends - 140+ FPS
GTA V - 100+ FPs
Red Dead Redemption 2 - 50+ FPS
Also the best thing you can do for yourself and your laptop is to keep everything up to date, including the drivers and all software.
I must mention that I did have to update several drivers and pieces of software before downloading and playing any games.
There are a few add-on pieces of software that the laptop will automatically download, when you try to access different features within the Alienware and NVIDIA software.
There is an unlimited amount of visual customizations you can do with this laptop as well. You can do per key, key sections, or whole keyboard RGB lighting patterns, You can even change the Alien logo, and rear Tron LED strip ( which has 100 micro LEDs ).
I think I mentioned most if not all the items that set this laptop apart from others, the rest is typical gaming pc stuff, like the Xbox Game Bar, The GeForce Experience overlays, the Alien Command Center and custom profiles for individual games, the Killer Control Center to prioritize your laptops internet traffic, and then general personalized setting preferences.
Overall this is a great gaming laptop that is also perfect for any type of creative or design software. It runs everything perfectly and has a strong CPU and GPU that will still be very capable in the next few years. There are more expensive options out there, but unless your job depends on it, I can't see spending the extra 1 to 2+ thousands of dollars just to say I have the latest of the latest, especially when a slick laptop like the X17 R1 can do it just fine.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Gaming Laptop Right Out of the Box
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Alienware X17 R1 gaming laptop is the best laptop I’ve ever owned (and I’ve owned a lot of them over the years). I initially got it for my son, since I already had a pretty good PC that I use for gaming and creating content through various Adobe applications. I decided instead to give my son my PC and keep this awesome laptop for myself. It is an improvement over my PC and it’s portable! Win-win for me!
So starting with the looks: Awesome. If you like RGB lighting on your rig, this has it. There is programmable lighting in three areas: keyboard, back panel where most of the ports are, and Alienware alien head logo on the lid. You can make the laptop your own with all of the lighting options; even having custom lighting for each game you play.
Next is build quality: Awesome! This thing is sturdy! You can open the lid with one hand without the bottom lifting up or the lid bending. It’s solid. The off-white color on the exterior, combined with the matte black interior is a striking look. Plus the “17” on the lid makes this laptop look like some futuristic military laptop. Super cool look.
Specs: Mostly Awesome! The screen is FHD, which is fine for a 17” screen. The keys on the keyboard are mechanical with a nice sound and feel. The secondary functions on keys don’t light up though, making them hard to find in low light situations. The speakers are not very good. The sound is very hollow and light out of them. The good news is, you can plug your own speakers or headphones in via 3.5mm jack on the side of the laptop and the sound is great. The version I got has an 11th gen Intel Core i7-11800H @2.30GHz processor, which has been working out great. It also has (my favorite part) an NVIDIA GeForce RTX 3070 GPU! Games look gorgeous, especially when I output the video to my separate 4k monitor via a mini DisplayPort cable. Ghosting and tearing are history! This also comes with 16GB of high density RAM @3200 MHz, which is okay, but I plan on upgrading to 32GB of low density RAM in the near future to help with my video editing. Both the RAM and the SSD are upgradeable. I’m having difficulty figuring out if this can be upgraded to 64 GB of RAM or just 32 GB though, as I’ve been told both things. Hmmm. I shouldn’t need to upgrade the SSD though, as 1 TB is fairly substantial, considering many things get saved to the cloud anyway. There are a substantial amount of ports on the back of the laptop. Mini DisplayPort, HDMI, 2 USB, ethernet, thunderbolt, etc.
Finally, the fan noise and cooling: Pretty darn great! For such a powerful machine in such a small footprint, this is remarkably quiet! The new cooling system that Alienware has in here seems to work really well, and I haven’t had any overheating issues as of yet.
Bottom line, this is a really good gaming laptop for those of us who want to just be able to buy a laptop and start gaming and being productive without having to mess around with it too much. Perfect for me!
I would recommend this to a friend
Rated 5 out of 5 stars
Oh My Goodness
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I expected to like this laptop, simply off the name brand alone, but I also had my worries, as it can be real easy to phone it in and just run off brand recognition. I'm just going to say it. This is best laptop I've ever had. That massive 17.3" screen is so beautiful. I was a going to connect it to my external monitor as I usually do, but as soon as I booted up Scarlet Nexus, I was in love. I'm not going to complain about the standard sounding speakers, as they are passable and I'll be using headphones most of the time anyway. The fans aren't even that annoying and there are 4 in this machine. Not to mention, the ventilation. This thing is more vented than a mobster on the business end of a Tommy-gun. RTX 3070 marks this system as a mid-ranger. There is a higher tier, with a RTX 3080 and it also comes with added lighting, an optional 4K screen and a much beefier battery charger. And then there's that extra cash it'll cost. I've had a few mid-range gaming laptops over the years, but I can, without question, say that this X17 R1 is the best gaming laptop I have ever owned. It only comes in one color scheme this year, but it's gorgeous, so I'm not complaining. I've played with it for a few days and I'm boxed up my other gaming laptop and shipping it to family. This break-up wasn't hard to do at all. Yes, it's fast with the 11th gen Intel processor. And the mechanical keyboard feels so good to type on. Heck, the mouse pad is even near perfect for me. In the back of the laptop, you get 2 type C ports, 2 USB A ports, an ethernet port, 1 HDMI out port. With the power port on one side and the headphone jack on the other. I like this layout. It makes for a cleaner feel for cable management The RGB lighting is a programmable to your liking and logged in profiles, if you'd like different styles for different games. And to cap it off, you get 240 watt battery charger. I average 3 1/2 to 4 hours of gaming on a charge. I'm not mad at that. I don't use my laptop too much without being near a wall socket anyway. And finally, I have to talk about Windows Hello. I love how great this works. It recognizes me in a blink or two(Literally). I can't enough of how quickly I get up and going with that feature. If you've gotten this far, you already know I'm recommending that you buy this. I prefer this over the 4K screen, because of the power consumption. This screen looks amazing. You even get two of those Alienware stickers to show off your true geekiness.
I would recommend this to a friend
Rated 5 out of 5 stars
sleek, lightning fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Design is sleek and clean, with an off white "lunar white" exterior, with a contrasting black keyboard. Honeycomb grilles on rear for the fans, as well as a continued honeycomb pattern of vents on the keyboard maintain the look.
Typing this review on the X17, I do make a few mistakes here and there because the keys are slightly smaller than a full-size keyboard. Interestingly, I'm guessing because of the vent placement on the keyboard as shown in my photo, there's no NUM pad on the side. Which seems like a pretty sore miss for a 17" laptop. However, for what keys you do get, the CherryMX keys are tight and responsive. No mush on any key presses. Aside from the missing num pad, you'll also see with the keys illuminated, the secondary functions don't light up. It's not that big of a deal, as I'm not trying to do work in the dark, but still, for the price point and performance, I do wish every function lit up.
The footprint is slightly bigger than I would expect, especially given no num pad. However, the increased footprint does allow for what seems like better airflow than my other gaming laptops, as I don't end up scared I'll have second degree burns on my legs. Also, there's almost zero flex in the keyboard.
Performance-wise, the SSD is super fast, and the GeForce RTX 3070 consistently maintained >100 fps on both Witcher 3 and FFXV, although I did have all my other tabs/apps closed when playing.
All in all, a very nice looking laptop with high performance as to be expected carrying the Alienware name.
I would recommend this to a friend
Rated 5 out of 5 stars
A Gaming Powerhouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There's a lot to like about this laptop. It has substantial gaming performance. It will handle just about any game you throw at it with ease. But it does have some quirks. For starters, the first thing I noticed was the backlight bleed through in the screen on initial boot up. The screen itself has excellent color and super high refresh rate, but the blacklight bleed through negates all that when the screen needs to be dark. For example, watching content in HDR. Also, I hear lots of static and background hiss through the onboard Realtek audio chip. Disabling all the "Alienware" enhancements doesn't help. A driver update may be able to fix this. Overall I really enjoy using this laptop to play games on. Everything I played I was able to play at max settings without issue, with the exception of one game, Crew 2. I'm not sure if it's the laptop drivers or the game, but it stutters pretty bad at the most inconvenient locations, especially playing PVP. It's almost on par with my desktop, so it's going to be tough deciding what to game on every night.
Likes:
1.) Powerful desktop like performance
2.) Ability to easily upgrade memory and SSD
3.) Backlit keyboards are a must.
Dislikes:
1.) Backlight bleed through
2.) Noisy/static onboard sound
2.) All inputs are on the back, except headphones.
I would recommend this to a friend
Pros mentioned:
Cooling, Performance
Cons mentioned:
Power supply
Rated 4 out of 5 stars
Perfect except for one issue
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The one I got came with a non-functional headphone jack. I am very computer literate, built over 20 computers and set up countless others for myself and others. Ruled out any software issues, definite hardware issues.
Otherwise, the computer is fantastic (the high density RAM is a minor issue) and was fast and ran very cool without throttling... unlike my last Alienware laptop which throttled and overheated if you looked at it wrong. Had to re-paste, under-volt, and manage boost with Throttlestop. Glad the x17 didn't require any of that!
Had no issues with Best Buy's excellent customer service when I returned the laptop in exchange for the exact same model. Thanks Best Buy for the hassle free experience.
I should also mention that the power supply that comes with is the newer smaller 240W variant which is nice. The one other small downside is the new smaller power supply does get hotter than the older/larger one. I used my old Alienware 240W PS with the x17 and it did run cooler. But it is also quite a bit bigger and heavier. Just a word of caution with putting the power supply in a well ventilated area when gaming.
I would recommend and would buy again... well, I did technically buy it again.
I would recommend this to a friend
Pros mentioned:
Design, Performance, Ssd
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Nothing Short of Amazing
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The design of this laptop is gorgeous and the performance is nothing short of amazing! If you're into aesthetics and performance this is the laptop for you. If you're into battery life stuff, turn the page on this one. I think I got 45 mins of battery life playing Battlefield 2042 lol. I'm a casual gamer so the NVIDIA RTX 3070, 16 GB RAM and 1 TB SSD model BestBuy offers is perfect for my needs.
I would recommend this to a friend
Pros mentioned:
Cooling, Design
Rated 5 out of 5 stars
Crazy gaming machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop! Have had it almost 2 years and has been great! Plays anything I throw at it with high graphic settings with no hiccups. Stays cool at all times never passing 80 degrees celcius. My first Alienware laptop and definitely it my last
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
It was good while it lasted
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought around 2 years ago and unfortunately this computer is currently not working. It looks awesome and all but dell customer service is no help and you could honestly get something better for cheaper. Within the first year I couldn’t even run the laptop without having it plugged to the charger.