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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers have good things to say about the large and responsive screen of the 11" Android Auto/Apple CarPlay™ - Built-in Bluetooth - Floating Screen Digital Multimedia Receiver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product, just shy of perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I kind of expected more from Alpine. I mean I know that it is a previous years model but even as a 2020 model, it should have had way better resolution than this. Other than that, Its been a really nice addition to my truck. At first, I thought it might be too big but after install, it seems to fit right in. All in all, I don't believe it is worth the hefty $1200+ price tag but if you are able to get it in the sub $800, I think it is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Massive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Lots of features. Very large and responsive screen. Sounds awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratchy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound started sounding terribly scratchy. Sounded great at first within 3 months its done for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s on but de screen is black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went black It’s not even a month already have issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Upgrade for people who have outdated gear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this head unit in a 2005 Ford F250. This was a major update to my delight. I can now see and read the screen. Handsfree is great with Apple CarPlay integration and Apple Maps is awesome as well. I love the Sirius/XM option so I can now listen to CNBC or whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Best you can buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alpine is till the best. Very easy to use. Large bright screen. Ability to load apps. I have it paired with spline 10" woofer, 6x9's, and tweeters. I can have it as loud as can be and it's all crystal clear, putting one in my wife's car, and my best friend purchased one recently as well, thanks Alpine!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Only one issue, fogging. Love my Alpine though!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Alpine display and the quality of performance it has always given me with my Jeep, as this is my second one. However, I just began getting fogging inside the glass display when I start up, and although I have my tops off, it is garage kept but the humidity I’m sure is playing a part possibly, but I thought it was sealed. I rate it for only that and the guys @bestbuy are great and should be getting back to me.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Think twice.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the extra features worked in my car. Too much trouble for all the money it cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sold a Used Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating and review are related to what Best Buy provided when I purchased the product. The unit is obviously used, the box is beat up and there are wear marks at the connection between the display unit and main unit. The box still has a barcode on it showing it being in Best Buy inventory 10 months ago. This is an item that has been back ordered for months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not quite good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems pretty basic for the price I paid. I wish I would have bought the pioneer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alpine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit freezes stuck on phone need to turn car off to restart

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for my system and great for playing games in the car as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    WOW, like really WOW.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say, go big or go home... This is one heck of a radio. It literally can do it all, and look amazing while doing it. No need to hesitate, just add it to your cart. I promise you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Alpine halo and absolutely love it. The techs at best buy were awesome with the installation process and showing me everything about the Alpine halo. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, slow installation, but we’re working to resolve with the store. You have to make sure all options are ready for use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! was easy to find in the store would definitely purchase again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit typically freezes especially when I use the back up camera. Best Buy refuses to take care of the issue. Will be contacting Alpine to solve my issue. I would give Best Buy a - 5 stars if the system would let me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Must BEST BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW love it love it love it! T You cant go wrong with this amazing head unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new radio. Completely different experience then the older model stereos.

    I would recommend this to a friend
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