Customer Ratings & Reviews

Amazing sound, screen is official. Apple play is amazing!!! I don’t even need to touch my phone. Highly recommend this product.

Easy to install! It fits perfect! And works great!

Good sound but a little difficult to navigate the settings

I love it! Best value media receiver out there! I am very happy customer!

The quality for what you pay is fair, but there are better stereos

purchased one of these a little over a year ago and really liked how simple it operated and still has all the sound adjustments as well as 4v pre outs and carplay.but almost right away it would randomly freeze,some times making a noise.then it wont turn off even if i turn off the ignition and remove the key.have to just wait 1-5 mins.made at least 3 appointments with best buy bc there tech kept having"personal issues"just to find out that the best buy they kept making the appointment when apparently they didnt even have a have a tech.now theyre telling me...whew... so i gave up on them and just contacted alpine for them to tell me to send all of my purchase info for the warranty then say they are reviewing my case and never get back to me or answer any further emails from me.so now the radio still works most of the time but it still does it so i worry about its ability to last very long.it also doesnt have an hdmi input and difficult,if even possible,to watch any video on the screen.i only gave it 2 stars so i feel better about paying over $400.00 for this whole situation and i like the sound adjustments.

Works perfectly, love auto android, screen is very crisp and sharp

I'm using this with the Motorola Android Auto wireless dongle, and the combination is great. Start the truck, and before very long the map from my phone is displayed on the screen, even if my phone is in my pocket. Very convenient and Best Buy sells it. But it's $100. I also use a Metra "steering wheel" control stalk. These aren't made any more so Best Buy doesn't have them, but you can get them on Ebay. I tried the Metra wheel control that straps onto the wheel and didn't like it, but the stalk sits right in front of and below the blinker control and is very handy. No need to find the touch-screen buttons for the volume, track select, or microphone controls. This device is about another hundred. You also need to connect the parking brake wire in order to get to any settings. Then you have to release and reapply the brake to do the settings. I don't want to manipulate the parking brake to adjust the radio, but fortunately there's a very small and easy to add part to emulate the parking brake signal. Best Buy sells it, it's about $10. That's over $200 in additions to make the operation safe and convenient. But these will all work with other head units and even other brands, so it's not so bad. Pros: Android auto works well. It's like the old truck came with GPS. Touch screen is very responsive. Good sound quality. Works with the integrated amplifier in the Dodge with no issues. Receives 87.7 FM. Not all radios do so. This frequency is used by low-power broadcasters (including at my house). Cons: No physical buttons means that it's hard to work without looking at it (unless you add an aftermarket control). Needs a parking brake signal to get to any settings. Occasionally hiccups when selecting reverse. The screen goes to a pattern (like the bootup screen) and there's a noise in the output, and this continues until you turn the ignition off and wait about 15 seconds. Quite annoying.

Bought this so I'm able to watch youtube while I'm on break at work and it doesn't let me do anything besides use Music and navigation apps. It doesn't even work with my pre-installed camera that my older touch screen used. A $80 CHINESE TOUCH SCREEN DOES MORE! Really disappointed. Not worth 300 at all.

Everything works as it should and runs smoothly. The Android Auto works smoothly and does exactly what I need it to! You must wire in the parking brake to use about half of the head unit's functions and the included microphone wire was plenty long to get to the middle of my headliner. Overall really easy install, my only complaint I guess is the sound seems to lack clarity that it had with the OEM head unit. Not sure what would cause this, just seems slightly "muddier." Doesn't bother me enough to take it back out, but something I wanted to note. You definitely get what you pay for, and this is a low-end touch screen with Android Auto/Car Play capability. That being said, there's a lot of bang for your buck here.

Save time and read for tips if you have a Jeep Wrangler JK (2018) with premium audio (with factory OEM amp). First, you will lose the front to rear fade with the ILX-W650, regardless of whether you use the iDatalink Maestro RR or the PAC RP4-CH11 to retain factory features such as amp or steering wheel controls. Many sources suggest you will retain the front to rear fade if you use the Maestro, but this only applies if you use a head unit that supports the iDatalink protocol (such as the ILX-207). The ILX-W650 does NOT support the iDatalink protocol so you will lose front to rear fade regardless...not a big deal really. So which should you use...Maestro or PAC? I learned the hard way that the Maestro will NOT support steering wheel controls on the ILX-W650 contrary to what some retailers recommend, even iDatalink's own website. At best it'll work intermittently. I troubleshooted 4-5 times via phone with iDatalink support and finally took a volt meter to the 3.5mm jack output coming from the Maestro and discovered it was only outputting 1.2V when steering buttons were being pressed, which apparently isn't enough to trigger the Alpine to recognize commands. For comparison the PAC RP4-CH11 outputted closer to 1.5V on button presses and consistent always triggered the correct commands on the ILX-W650. iDatalink phone support was friendly, but they could not figure out why their Maestro wouldn't send proper steering wheel commands to ILX-W650 even when consulting an engineer. So save yourself time and don't bother with the Maestro. It seems like a nice piece of hardware, especially with the ease of programming via computer, but it just doesn't play well with the ILX-W650. Again though, the PAC RP4-CH11 functions perfectly with steering wheel commands on the ILX-W650. On a side note, when I initially hooked up the RP4-CH11 the volume/gain going to speakers was so loud there was a constant clean "hiss" even at a volume level of 1 (only disappeared with mute). On a volume scale from the ILX-W650 from 1 to 30, anything past 12 came close to blowing the woofers with extreme distortion. The audio quality was really disappointing initially. Furthermore, a volume setting of 1 was still very audible, and no where near the old volume scale with OEM 430 radio. The problem was as if the RP4-CH11 turned the amp gain to 100% all the time regardless of volume level, causing a very loud volume scale. This problem was fixed by using the ILX-W650 RCA pre-outs (front) and connecting to the rear inputs of the RP4-CH11 harness, meaning none of the speaker outputs on the ILX-W650 were used in the end. You use the rear inputs on RP4-CH11 so that you hear assistant and nav commands since factory OEM amp only has two channels between head unit and amp. Making the change to RCA pre-outs was a HUGE improvement. The sound quality was restored along with a normal volume scale, in fact I think the overall sound quality ended up being better than the OEM 430 unit (keeping same speakers and amp). So definitely use the RCA pre-outs instead of speaker outs if you have the factory amp. All the other connections on the RP4-CH11 work flawlessly including the e-brake, reverse (I have MT), and remote amp turn on. I was able to use the included Alpine mic and place it in the same location as factory OEM by carefully unsnapping existing MIC (within A pillar trim), but leaving the factory OEM grill/rectangular trim cover for a clean look. I did try to retain the USB port within center console by purchasing a female mini USB to standard USB adapter (the connection is just behind HVAC controls on a gray box), and while the connection physically worked and supported charging, Android Auto would not load stating "incompatible device" with my Pixel 3 XL, so I suspect the conversation adapter lost something required in newer USB 3.0 protocols. But, you can easily run and tuck the Alpine included USB cable direct from ILX-W650 along center console and have cable exit between seat where it isn't seen. I was able to tuck the USB connection/joint (USB to USB-C) toward the front of center console on center floor by the small bump out storage by right driver foot for easy access to swap different USB cables if needed in future. I could not be more pleased with the RP4-CH11 and ILX-W650 combo. For under $430 with all parts needed it brings a lot of upgrades for a budget friendly price to Jeep Wrangler JK owners. Top features are Android Auto and Apple CarPlay, clean OEM styling, clean OEM similar menus and colors on the screen. It's also super easy to add an aftermarket backup camera with the existing camera input on the ILX-W650. Highly recommend this upgrade to JK owners.

It is an excellent stereo, it gives incredible strength to my audio and excellent sound quality, it also has good image quality and its Bluetooth playback is very good, it also includes the Android Auto function and works very well, although the only one detail is that it is only wired and does not have the bluetooth function but I am very satisfied with my purchase and its price is affordable compared to others which surprises me since it is one of the best brands in car stereos

This is a lower end unit until i get the large screen, but still expected more from alpine. Today i plugged in my phone and the unit froze. When i back up, sometimes the screen goes crazy, like the old tubed tvs and trying to get a signal from the antenna and its a brand new backup camera. Calls are terrible, generally if someone calls, they sound like they are talking in slow motion and i have to call them for it to work right. Sometimes when i get a call it doesnt even show up on the screen but it does ring. There are a few other quirks that my previous kenwood of the same price range didnt have. Way better unit, had a leak in the jeep and water got on to it....RIP. Should have stuck with the one instead. The only reason its 2 stars is that it does play music, for now. I have a feeling im gonna have to replace this head unit prematurely....

I purchased this Alpine stereo for a 2010 Jeep Wrangler. Also, I had Best Buy install the stereo. The stereo fits perfectly and sounds great. It's easy to use and the Apple CarPlay feature is awesome. Best Buy did a great job installing the stereo. I highly recommend both the stereo and Best Buy's installation services.

Installed in my 2000 mustang gt convertible..great quality and amazing sound! I like the features of the apple play and the easy installation as well!!

I like the fact that you can really customize the sound to a specific person.

Great head unit. I like that it was thin and fit better in the dash. Android Auto is great. Touch screen responses is amazing. Two camera option is what I was looking for, and cameras can be used while driving. Only con is the back up camera position icons.

This alpine is fantastic and sounds great !! It fits my 2000 Toyota tundra perfectly and it’s a very user-friendly unit !!

I was worried when looking at all the reviews of Headunits in this price range, but I went out of my confort zone and ordered this unit. I was pleasently suprised, it has fast touch screen and is easy to set up, only gripe is sometimes carplay doesn't work, but that is very rare!

Nice receiver. Looks good, works great. Took 2 weeks to get Best Buy install appointment. They didn't check the reverse camera. It was pointing in the air first time I put the camera in reverse. The back-up camera I purchased was not the best. Can't get it to look down enough to see the bumper. Oh well, no big deal. The installers lost a button on the gear shift console. not sure what it did but it is not there any more. The receiver has good radio reception, my Android Auto works. Spotify and Pandora both work thru the Android Auto. It has a split screen for the maps and music, nice feature! Best Buy installers didn't even set up the time. When I got home I noticed. Tried to use the set up button but it doesn't work unless you double pump the hand brake, would have been nice to know. Nothing a Google search couldn't fix, you would think the installers would tell you something like that. Overall it is a nice system. Only had it a week. So far everything works fine now that I know how to use it.