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Customer reviews

Rating 4.1 out of 5 stars with 11 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Comfortable band

    Rated 5 out of 5 stars

    Nice Smart Watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this watch for one month and am pleased with its functionality and appearance. With the built-in GPS, this very accurately tracks walks and bike rides and calls out one mile intervals progress. Also very useful for pushing notifications, reminders, and text to the watch and for sleep tracking. Has a nicely-detailed app. The watch band also functions nicely. I tried three other watches, that each had various problems, before settling on this, which is close to issue-free.

    I would recommend this to a friend
  • Cons mentioned:
    Heart rate, Setup, Wrist size

    Rated 1 out of 5 stars

    Amazfit is iffy...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heart monitor function was not accurate. I wasn't even wearing the watch (it rested on my desk) and it detected varying heart rates at different times. Even the Samsung Galaxy Watch3, that I replaced this watch with, knew I wasn't wearing the watch. For this reason, I can't trust Amazfit. Also there was problems with initial setup. For a long time, the watch didn't want to update it's firmware. It kept restarting and restarting when it tried and failed. Every time I opened the Zepp app, it attempted to update and reattempted and reattempted. It was a nightmare. The band, due to it being silicone, was uncomfortable. I also had to wear it a bit tight so it could feel secure. It could accomodate a bigger wrist. However, my wrist is rather small. It was a bit unnattractive due to the fact that the band almost wrapped around itself on my wrist. I returned it and as I said before, bought a Samsung. That one's a dream.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Sara,
      We are very sorry to learn you have had issues with the GTR Health tracking and constant restarting . This is not typical of our watches or the GTR. Perhaps the watch you received my have had a software malfunction ? Please visit our support page https://supoort.amazfit.com/en/ticket/create to create a help ticket. Our aftersales service team will contact you and help resolve the issue. Thank you and have a nice day! Amazfit

  • Pros mentioned:
    Battery, Customization

    Rated 5 out of 5 stars

    Great watch for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well, and is very easy to setup. The customization options are nice and it doesn't have too many different bells and whistles, it does exactly what I need (step/sleep/heart rate tracking). The battery life lasts a long time too!

    I would recommend this to a friend
  • Pros mentioned:
    Attractive
    Cons mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Beautiful but not accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how beautiful this watch was and pretty easy to use also. Worked great on the gps run. Unfortunately the heart rate tracker was very off, even when I adjusted to location and tightness on my wrist. Sad because it is one of the most attractive watches on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Feminine design

    Rated 5 out of 5 stars

    Very stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter. She loves it. She didn’t want an Apple Watch because they aren’t very feminine. She is very happy with the look of this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Light long battery life and just what I needed for my work out tracker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big dial and worthy tracker ⌚

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and improved smart tracker app. Latest Zepp version gives more insight. Wider charging dock is required for 42mm dial.

    I would recommend this to a friend
  • Pros mentioned:
    Attractive

    Rated 5 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch—- looks good on the wrist. Dressy yet looks good with jeans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch value!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch gets you a lot of function and style for the money. Very sharp and clear graphics as well. Very east set up.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Didn't last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it lasted but suddenly died after 7 months. Super bummed.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi there , sorry for the trouble caused, and kindly be noted that for any questions in using Amazfit GTR, please kindly feedback from our support page https://support.amazfit.com/en/ticket/create. Our aftersale service team will give you a matched solution for the first time. Thank you and have a nice day! Amazfit

  • Rated 5 out of 5 stars

    Product as described

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well with the app and is water resistant

    I would recommend this to a friend
  • Customer reviews from us.amazfit.com

    User rating, 4.8 out of 5 stars with 6 reviews on us.amazfit.com.

    See all us.amazfit.com reviews
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