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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 322 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 65" Class Omni QLED Series 4K UHD smart Fire TV for its exceptional picture quality, user-friendly setup, and integration with Alexa. They appreciate the vibrant colors and clarity of the display, making it a perfect choice for their living rooms. The ease of use and voice control capabilities, including the seamless integration with Alexa, further enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 322 reviews
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    Amazon fire tv fireeee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best television I have ever had!!! Alexa make my life easier. It’s the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    QLED 4k Amazon FireTv 65”

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for someone that uses streaming services… alot of options and very easy to navigate as well as customize. No complaints. A nice looking, well built television. What a great price also! ($599 on sale)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    User very un-friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laggs, doesnt turn on with audio command, and TV is non-useable if you loose the remote. PIN feature is great if you didnt have to put it in 3 times to get the show to work and then every episode thereafter. Picture quality is great, when you can get it on.. DONT LOOSE YOUR REMOTE!!! Waste of money and I cant return it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello NicoleL! I am terribly sorry about the issues you are experiencing with your Omni QLED TV set. I personally have this TV as well and have noticed on rare occasions that it doesn't take the automatic software updates and that can definitely enhance your experience if it gets those updates. You can also improve any lag you may experience as well if you reboot your TV very similar to rebooting a computer. Fortunately, you can find both of these under the same menu setting. Go to Setting>Device & Software>About>Check Software. There, you can install any pending updates or download pending updates. Under the About section, you can select Restart to reboot your TV. You should also have near endless functionality available using just your voice if you have Alexa enabled and not mute your mic. This should allow you to control the set without a remote. We also sell additional Fire TV remotes in the unfortunate event that you lose or damage the one that came in the box. There is even one that is sold separately that is available that allows you to use Alexa to find your remote if you lose it. (Alexa Voice Remote Pro) If you have any additional assistance that is required to help answer questions or resolve issues you may be experiencing, I would recommend contacting Amazon Customer Support at 888.280.4331. Thanks so much for taking the time to provide insight to your experience and I hope this helps some and that you have an amazing day! AmazonDevices

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Easy set up. Well priced. Easy to navigate interface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the tv. Picture and soylund are amazing. It is heavy so need a strong wall mount but it is perfect. Really easy to use dont have anything bad to say about tv would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazon 65" Class Omni QLED 4K UHD Is Phenomenal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I had purchased an Amazon Smart Fire TV and I am very happy with the television. I had looked at several other brands and I found this particular TV to be exceptional. The quality of the picture is excellent. I am very impressed and very satisfied with the TV and would recommend other customers to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for the price and because we didn’t want to fork out a ton on a big brand like LG and Samsung of this caliber and I must admit I’m in love the this tv and for the value it’s amazing. The picture is so clear and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. Color quality is incredible, and the built in Alexa features make this thing perfect for my home setup. It knows when I enter the room and turns itself on. Love that. Sound is also great, and I dont nees a sound bar like I needed fory Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    After careful adjustment, good picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a reset of picture/color settings initially to get an acceptable picture--reds way overdone. Even then picture settings had to be carefully adjusted to get at least some semblance of natural color. But it was worth the effort. Pleased with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture Qled Amazon Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so much I’m gonna start replacing on my other tvs with this brand I use the echo studios and sound for surround sound using voice feature with Alexa won’t turn off tv when prompted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best, has all the apps I need and more. it has been the best tv I’ve had since it’s linked to my Amazon account and has Alexa. it was super easy to install. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly great. I like this tv so much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent large screen TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and audio was better than expected. No need for additional sound bar. I will purchase another one for our bedroom in the next three or four months.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recently purchased amazon TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear tv with nice features. I like the way the screensaver screen has widgets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazon fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality, price, Alexa included, bluetooth, sound, light weight, rack mountable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good TV

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K FireTV is good... The picture quality is not the top of the line but its good and Alexa features set this TV apart from the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Alexa TV voice command is great don't have to use 25 remotes. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV .have absolutely no issues with it. Plan to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Omni tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent quality of my fire tv Omni

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Fire Tv is Grrrreat!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the picture & sound are excellent!

    I would recommend this to a friend
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