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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Alexa Voice Remote (3rd Gen)'s ease of use and convenient TV controls, finding it simple to set up and pair with their Fire TV devices. Many also highlight the added features and improved functionality compared to previous models. However, some customers express concerns regarding compatibility issues with certain TVs and find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 652 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HONEST REVIEW!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. I don’t even have to type words out, I use the microphone to do everything. The remote is long lasting just don’t throw it around everywhere. The back piece is a little flimsy but nothing to worry about unless you have kids. Overall this product is a 9.8/10. It uses triple AAA batteries and has all the buttons you need in one place .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on my toaster was very helpful!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased was extremely good and convenient for me to use it has extra wide pockets for the toast to fit and its feature where just what I asked for?? Thank you for giving me a chance to purchase my order the experience was very nice and I’ve been a customer wit Best Buy for over 5 years?? Thank you again for my toaster it’s used everyday?? So this is my survey for the product!! And I will always support and buy from Best Buy?? This review was what I wanted?? Have a fantastic day?? It’s been a real pleasure to write this preview???

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Best remote For the echo show

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect remote for your echo show. You can go directly to Disney+ Hulu Netflix, Amazon Prime Video I use it mostly to control the volume up and down so I don’t have to keep talking to echo show but anyway you’ll love it. Oh, and I do use the home button a lot too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice OEM remote….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Easy sync to your fire stick and easy to use. Never had a problem with them, except maybe with the smell or the taste of the product. We have gone through three now and we have to lock it up in a plastic box, so the puppy won’t eat this one too!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new FireTV remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching my Alexa photo frame so much easier now instead of physically getting up and using the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Updated Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update of the firesticks we have been usuing to stream for the last few years. The update includes quick access buttons for Hulu, Prime, Netflix and Disney. Remains quite easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! You just set up to work vwith you're TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ,easy to use and very useful , i love the alexa button

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love ❤️ it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It takes some getting used to because the bottoms are different than the fire stick remote but I am fine with that. It was easy to program to my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and easy to set up also came with batteries how convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fire tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clear instructions. Good to switch between tvs throughout house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chewed up remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever I thought I had to order a new fire stick because my dog chewed up my remote and they said they have one and it was very easy to set up so thank u Best Buy. The cover came from somewhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it was ment to. No complaints. Connecting is very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with our show 15! I would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn’t work for my tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for any of my tvs I wish it would’ve!! I had to use this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Volume control

    Rated 5 out of 5 stars

    Steaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price… easy setup and easy to use…voice control is handy…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement fire tv remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Best Buy me and my daughter didn’t have no problems setting the replacement remote to her fire stick. Thank you so much! We recommend buying this again.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    I love Fire Tv Remotes!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked so much better than my last remote I had. I love how I can talk through the mic and it goes straight to the app that I desire!

    I would recommend this to a friend
  • Pros mentioned:
    Tv controls

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dog ate our remote for our smart tv and this was the perfect option!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv controls

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this firestick!! The quick buttons on the front make it so easy and pairing it to your tv for volume and power controls make the older versions obsolete

    I would recommend this to a friend
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