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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31091 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 31,090 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so the news media says it's like having a federal agent sitting on your counter, but as long as youre not plotting a crime, you should be good, especially if you don't tell Alexa to let you know when it's time to go rob a bank.... duh! Yes, it's got the capacity to listen and record, but in reality, it will tell me the weather easily, if there is traffic on my way to work, and some of the jokes are actually funny. The songs are cute - yes, she sings to you. Alexa will play the radio for you or control some of your smart apps with a little setup. Haven't tested the calling feature much yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is a nice addition to my smart home. I use it in my bedroom to control my thermostat, lights, play white noise while I sleep and to drown out the neighborhood birds' 5am wake up calls. The sound isn't the greatest for music, but I have other devices for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart home purchase and have added a lot of accessories to it like smart outlets, Bluetooth speakers, etc. Alexa works well and can clearly understand what I am saying. Sound straight from the dot is not fantastic. I have mine connected to the JBL Charge 3 which sounds fantastic. I'm still learning the features which are sometimes difficult to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EHCO DOT Such Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ECHO DOT - even though I don't use all of the available features, I've found that it can find an answer to just about any question I ask, it can tell jokes & riddles - I know I've only scratched the surface with Alexa - over time we can do just about anything!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product lots of fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and lots of fun to use. The price was right at 29.99.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for smart home intergration. I have one on both floors of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have personally have 3. Love them so got these on sale as the perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Amazon dot matched with my smart plug makes turning on lights so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has a lot of capabilities, but its very much a “sold seperatly” product. If you want to be able to use it to its full potential, you will need to spend thousand. But, the best part about this product is that it works very well, and you can add to it at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa! Good sound and have fun using it. My to do list gets filled fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going into one of our bedrooms. Already have the main Echo in family room. Check calendar, ask weather, set alarms, play music, search for answers to questions, etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok most of the time. The voice recognition could use some improvement with how humans say things as when you want to turn on/off something you have to say the name of the item exactly right, say ceiling fan instead of fan, nope. Add please, nope. I would like to see the Logitech Harmony app be able to control multiple hubs. Although that's not the fault of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome device! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device can be used for a lot of smart home devices, play music, order items on amazon. For $40 (on sale) it's a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store to pick up a Harmony Hub but the sales rep mentioned a deal for the hub and the Eco Dot for $10 cheaper than the price of the hub alone. So I went for it. Great decision! I am able to use Alexa to pretty much control my entire entertainment system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Great assistant. It was easy to set up, and it seamlessly connected to supported devices. I understands my accent clearly more than humans. I am greatly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just fine for me. Grand children love asking Alexa questions and getting her to tell them a story. I used it for music synced with my cell phone pandora

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for a child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first echo (the tall one) and the sound is louder than the dot. This one doesn’t have bass and does not sound as good as it does in the commercials. If you connect a external speaker then the sound is way better, but for the price I paid it was worth it and I gave it to a family member as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, works just like described. Easy to set up, easy to use. Looking forward to adding smart home devices to our house to allow the Echo to control them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Only complaint I have is I wish it could be disconnected and taken to another room and charged when needed. Overall, great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Most Affordable and Versatile Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Echo Dot is an affordable way to have ALEXA in every room! The most versatile Echo Amazon has for now. It allows you to connect to just about any speaker, using Bluetooth or with a cable you can purchase for under $5.00. If you use Bluetooth it is super simple to change from a smartphone to a Bluetooth speaker by just asking Alexa. I use this Echo Dot as my alarm clock and more. I use it to go to sleep listening to music/nature sounds. It's nice to be able to take my glasses off and still be able to start my sleep playlist add an additional alarm etc. I like being able to ask ALEXA for the weather. It is really nice to be able do everything by voice/hands free; especially in the mornings while I am getting ready for work. I also took it camping this summer in my little RV. Its so compact I think I will take it on my next vacation too!

    I would recommend this to a friend
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