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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2134 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many also highlight its compact size and the convenience of its setup process. While some users experienced connectivity issues, the positive feedback on sound, usability, and value for the price point outweighs the negative comments. The device's design and color options also receive favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,134 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love my Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing I like so much of volume the size is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price, great features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Alexa device and it was a great price on bestbuy.com. I've never had any smart devices for my home before and I'm still getting used to controlling things with my voice. I mostly use Alexa to control my smart lights and tv and it alerts me whenever there is movement at my Ring doorbell, which is a nice safety tool. I'm looking forward to exploring all the different things I can do with the Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and very helpful! Definitely recommend this product for everyone and the quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker easy to set up and great for music, weather connecting with family members and best of all teaching kid's different languages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better i can get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm about to give 5 star because i was expecting good sound quality like good bass and treble but this is very small and not that much good quality but alexa's voice is pretty clear and good , i was planning to return it and get another one like bigger one but return window closed so i have to keep this now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect echo dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is the best smart assistant it has a great sound and if your year is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is impressive, with deep bass and clear vocals. Alexa responds quickly to voice commands, even from across the room. I love how easily it integrates with my smart lights and thermostat, making home automation effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device, my mom loves it. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I was always worried about getting one, but my friend‘s mother had one we took out by the pool and the sound was perfect. I knew then I had to get one for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Echo Pop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound small enough to take it wherever I want

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I should have bought this sooner!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this more than I thought I would! It plays music instantly, I don't have to even mess with my tv and open a music app. Synced up perfectly with my smart Led lights on my ceiling fan. I'm normally dead quiet when it's sleep time, But having a An option to have alexa play thunderstorms and soothing sleep music is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with no major flaws and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for people with mobility and dexterity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elderly relative in a nursing home. She has limited dexterity and mobility issues. This device allows her radio access without needing to physically turn on or tune in. Have not set it up for phone use, but think that will be good for her as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deciding whether to buy an Amazon Echo Dot (5th Gen) should be a pretty simple thing to figure out. If you’re comfortable with panoptic reality of introducing a virtual assistant into your home, and you haven’t done it yet, this is a better place to start than most. It sounds fine, it’s relatively inexpensive, and the breadth of Skills Alexa supports is pretty impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Echo Dot (5th Gen, 2022 Release) Smart Sp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, Smart, and Surprisingly Powerful, loved it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Nice for the deal price ($24.99)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and design. Currently using it on my bedroom and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have tech - Echo Dot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for half the price at Best Buy Works great! Really easy to setup! A must have tech

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sweet Echo Dot at a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Amazon Echo Dot - the sound quality is amazing and I like the ease of use of the buttons on the top - quickly increase or decrease volume. The color goes perfectly with my corner unit. And a great price from Best Buy just added to the overall value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS ECHO ALEXA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS ALEXA FOR MY MOM, SHE LOVES IT, EASY TO USE, VERY RESPONSIVE, I HAVE TWO AT HOME AND WE ARE VERY HAPPY WITH IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for my smart house. I bought a few of these to play music throughout my house and using it with all my smart devices.

    I would recommend this to a friend
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