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Customer reviews

Rating 4.7 out of 5 stars with 3197 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Echo Show (1st Generation) for its sound quality, ease of use, and convenient screen size, finding it particularly useful for video calling. However, some users express concerns regarding Alexa's responsiveness and the initial setup process, while others feel the device lacks certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,197 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself one love so much had to buy one for my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is definitely an interesting product. If you haven't interacted with one in person, it's basically an Android driven touchscreen built into an Echo device. Unlike a typical Android tablet, however, there are no icons and very little interaction is done with the touchscreen. By default, the screen simply shows the time and current weather in the top left, with a rotating view of Alexa tips, calendar events and news items on the bottom portion of the screen and a randomly chosen background picture. When you talk to Alexa, a blue gradient bar appears on the bottom edge of the screen (reminiscent of the blue light on the original Echo) and the text of her response shows up on the screen. If there are multiple choices, they are listed on the screen and you can reference them by number as well as touch them. The camera integration with various Smart Home providers also works decently, albeit a bit slow to connect sometimes. But overall, the touchscreen on the Echo Show puts an interesting spin on the concept of the Echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home device nice screen and sound. A must have in any home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my girlfriend to use in the kitchen so she could look up and see recipes and instructions when trying new food dishes. The device is great for this. We also love being able to listen to music, world news, search for items or products and easily order items from this device. We also are able to connect other devices and operate lights in the home. It does so much more. I think this is a great device for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Love Love my Amazon Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Amazon Echo Show. It is amazing all the things you can do with it. Christmas Eve my granddaughter and I tracked Santa Claus on it. I use the audible book function to listen to books while cooking, cleaning, etc. Now I have learned that I can even use it for diet recipes and exercises. Alexa is my new best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with this purchase. I do have other Amazon products leading me to my decision to buy this. The Amazon Show looks good. The screen is a little small (2nd gen bigger). It look like a small projections tv sitting on my counter. I like the camera to see and talk to my daughter. The sound from the speaker aren’t the bad sounding for everyday use. I like that it shoes the command on the screen when you ask it something. What I don’t like is you can’t limit the use of the device to non family members. Overall it was worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon show is pretty cool, It can help with things like cooking recipe, homework and other things. But it's restricted to only Amazon partner things. If Google comes out with something similar I would have definitely chosen that over the show. No YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 6 months now and I don't know how I ever lived without it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i use to have amaxon echo dot but this echo show is much better !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Alexa Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by this gadget. It makes me laugh when i don't feel laughing. Sometimes i feel like talking to real human because her sense of humor is amazing though sometimes not but most of the time she makes me feel great. Glad i bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I did before I had this! I love the ambient noise features to sleep to. Have my lights synced to it. I like that you can make calls with it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 2 talk to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day. Comes with useful decisions. It let's me know what I don't know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much I brought one for every family member

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Video calling

    Rated 5 out of 5 stars

    Perfect for my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at this for a while. I was thinking about purchasing it when Amazon was offering the buy on get the second one for less offer, but when both they and Best Buy dropped the price to $149 I jumped on it. It's perfect for my kitchen because I can use the screen to pull up recipes and I can video chat with my kids that live out of State. I would say that this is a great addition to any Smart Home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 4 out of 5 stars

    Needs better search engine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Echo Show for about a month now. So this review is from a new user whom has never had smart devices aside from cell phones. Alexa is great for listening to music, most of it free if you're an Amazon Prime member, pair your Echo device with a bluetooth speaker for awesome sound. Alexa works well with smart home devices such as light bulbs, outlets and thermostat. (Most of these are really easy to set up, so you don't have to be a very technical person.) All of which can be voice controlled or remotely via the Alexa app from your smart phone. If you have a friend with an Echo Show, you can make video calls via the devices or directly to a smart phone which is pretty awesome for family and friends whom live far away. As far as answering questions, do not expect the best answers. The Bing search engine needs some work. If you want to ask the questions she prompts you with on an Echo show, she's your girl, but if you want to know something, you might have to look it up yourself. IE; weather forecast, you get whatever Bing uses and the short version. If Bing would expand their horizons in searches, I would definitely 5 star this item. She does fairly well with recipes and shopping lists. I am going to be trying out the calendar sync portion of this with my wife after the holidays. All in all, very fun, helpful, item. It can order you pizza too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo Show Is A Pretty Amazing Piece of Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was skeptical of Echo Show and the entire line to be honest. However, this technology has changed how our household operates. From my daily briefing in the morning, to tracking Santa with my 6 year old every morning learning interesting facts about Santa and several other things, I truly wish I would have bought this sooner. We have it integrated into our Cozi account so we can just ask Alexa to add items to various shopping lists instead of pulling out a phone and typing it in. We also have ADT Pulse and a Nest thermostat and the integration into those two platforms was so simple I couldn't believe it. My son loves to ask Alexa questions and in the mornings before school he is learning things instead of just watching a few minutes of a cartoon. Another highly used feature is the local forecast as my wife is a weather nut and always wants to know what the forecast for the area is. I am loving the Amazon Music now as well because we bought an Echo Dot just to integrate into our Bose whole house system so we can stream music all through the house now. If you are on the fence about getting the Echo Show like I was, just do it. It really is an amazing product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ECHO SHOW is a MUST HAVE for Amazon Echo Fans!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first read about Amazon Echo Show, I thought the sound quality would be inferior to Echo because of the small size, which to me would be a deal breaker. I read that the sound is actually superior to Echo & it is compatible with most existing security cameras, so I decided to buy one. Then Best Buy ran a strong promotion if you buy 2, so I caved and bought 2. (I have a number of Echo's and 2) Echo Dots in the house). I am completely BLOWN AWAY by Echo Show!! Here is a brief summary of thoughts: LIKES: 1- Substantially the Best Sound Quality of any Echo to date, with stronger bass, directional stereo, Dolby Audio & focused sound field to the front. You can rock out louder, with less sound to the sides & back, so you do not share your music to all, as does the Echo. 2- The 8) Far Field microphones are more effective than Echo. 3- High resolution 7" screen is perfect for a desk or kitchen. 4- Song lyrics are great! (Free optional setting to turn on lyrics). 5- Photos of the album cover & the band on all music are awesome! 6- 3) buttons on top: Mute / Camera Defeat with red on screen indicator; Volume UP & Volume Down. 7- Excellent resolution with built-in camera. 8- Auto presence detector turns Show screen on when you are detected. 9- Speak to Alexa, just as with Echo or Dot, & Show mutes the volume & shows what you asked on the screen, with the music volume lowered in the background. 10- Ask the forecast & you get written & verbal forecast. You also get a second screen showing the next 4 days, including real feel, a picture of the anticipated weather, chance of rain, etc. 11- Say: Alexa, show me the "Front Porch", or any of the numerous security cameras & within 2 seconds, there is a highly detailed live video with sound! 12- Video conference - I do not know anyone else with Show yet, so I cannot try this but call yourself & you can see the picture they will see to adjust your surroundings. 13- Uses the same power supply as Amazon Echo. 14- Sleek shape fits right in with contemporary surroundings (see photo of Show in the center of the desk with 2) 4K monitors & iPad Pro). 15- The touch screen sensitivity is perfect. 16- Build quality is First Rate! 17- Rubber feet protect any surface & are anti - slip. 18- Addictive! More than any other device, this is one you will want in the center of your desk, as shown in my photo, because once you add the video component, you will wonder how you enjoyed music, sports, & just about everything, without it! 19- See your shopping list. 20- See visual confirmation that the lights you ask Alexa to turn on actually turned on. DISLIKES: NONE! I would only offer one design option. I would offer an optional Amazon Echo Show Wireless Subwoofer for this beast, that you could buy later. It would work like the many Soundbars that include a Wireless Sub. That would allow SHOW to not only ROCK OUT, but to shake the walls at the same time! I am seriously planning to sell some Echos & Dots to pick up a couple more Shows. They are GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo and bought this one because of the display. Speaker is good, Show is more informative when asking for Weather it will give you today and next 5 days as well, when playing a song it will show you the lyrics as I have now correctly learned the lyrics to Let it Go lol. But one thing that I am disappointed in is not having YouTube. I know YouTube is a Google product but until recently you could still search and watch videos on the Echo Show until. I don't know the exact beef between the two companies are, but I know they are pulling YouTube off their Fire Sticks as well. I hope it gets resolved soon, and they can figure it out. I do know Amazon has tried a work around the YouTube issue, but good look trying to type into the very small characters on the screen, and then I keep getting an error stating I cant watch the video. I haven't tried the Video calling, but I'm purchasing another one to have at my Moms home so ill update after I do. I do know if you don't just want anybody to pop and see what your doing that you have to turn that feature off!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    What a fantastic device for multiple reasons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show does exactly what it was designed to do. It's so easy to setup your smart home items whether its Phillip's hue lights, tp link smart wifi plugs to many other brands and smart devices. The drop in feature is a perfect solution for those of us who have aging parents with dexterity issues. Also being able to look up recipes or movie times or just play your favorite music all by just asking alexa to do so. We now have 4 echo devices in our home and have purchased 3 echo show for our family members. Absolutely love it and I have been really impressed with the ease of use when it comes to every aspect of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to the Amazon echo family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Echo Show! The video display is so helpful. Very good quality video and audio sounds better than the Echo Plus speaker. Search a recipe and use it without flipping through recipe books. Need to know a measurement conversion? Just ask Alexa! Learn cooking techniques, recommended cooking times...endless list of available answers. Great addition to my kitchen. LOVE that we can play Christmas music throughout our home using all our Echo devices. Lots of fun. This works just like all echo products,,,.with smart accessories you can control your home thermostat, lights etc. Alot of expandable options.

    I would recommend this to a friend
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