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Customer reviews

Rating 4.7 out of 5 stars with 2169 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Kindle Paperwhite for its waterproof feature, long battery life, user-friendly interface, and lightweight design. They appreciate the extra storage space it offers. However, some customers find the ads annoying, the screen response slow, and the device slow in general. Others feel that the price could have been lower and the navigation could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,169 reviews
  • Pros mentioned:
    Backlight, Battery life, Size

    Rated 5 out of 5 stars

    Love my Kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first e-reader. I researched them before I made the purchase and decided this one was my best option. The books are easy to upload and screen can be adjusted to read in any light. You can also make the font any size. Battery does last for as long as the ad states, too. I just love this Kindle

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Easy to read and use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for both my husband and myself. We use them almost daily. Easy to pack and carry on vacations. Easy to see and read text in all kinds of light.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Great Kindle Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold and is easy to read in a darkened room or in bright sunlight. A great improvement over the older Kindle readers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great For Readers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. The only advertisement I get is on the Lock Screen and it’s just advertising another book. It’s not bothersome at all. It doesn’t have color, so all of your colors are in black and white. I bought a cover for it on Amazon that protects the screen. I take it with me everywhere. When I’m at appointments and have to wait it’s a great time to read. It’s a good size and perfect for holding comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase!! East to use. I already tested if it was really waterproof which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally gave in and bought a Kindle. I love holding a book and not being distracted by IMs, text messages and the like on my mobile devices. BUT this makes reading just as enjoyable. Now I don’t have to lug around a book and saves much needed space when traveling. Did it take me so long to convert?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Paid for a new reader and got a pre-owned one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this device for about 3 weeks. Easy to use. I love it. However when I received it I has not at all happy. It was dirty and used. It had not even been restore to factory settings. Thing is I did not buy a pre-owned one! I was very disappointed. Would recommend the device just not the store.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Ease of use

    Rated 5 out of 5 stars

    Looking for a great e-reader? this is it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only hesitation in giving this review is padding Amazon’s pockets, but this Kindle Paperwhite is a great little e-reader/tablet. I had a 6th generation Kindle and traded it in for this, and I have found this to be easy to use and a delight to read. The screen is backlit and its brightness is adjustable for whatever light you are in. It is however, a “blue light” like that which comes from a computer or smartphone screen, so if you don’t want the light source to affect your sleep, read with a booklight anyway. Fonts- type and size-- are adjustable also. Highlighting is a breeze with its touchscreen: start with the word you want and move the indicators to identify the part you want to highlight. Battery life is excellent; I haven’t charged mine for over a week and I'm at about 85% (I didn’t get too much reading in this week, though..)and have no worries about having to hurry up and plug it in. I’m not exactly sure how much storage I have but I do know it’s at least doubled from my previous Kindle. It’s light and thin so it fits into my purse easily. I’m very happy with this purchase and enjoy reading from this Kindle more than from my previous one. You can pick up an inexpensive cover online; mine turns the Kindle Paperwhite on when you open it, then it instructs you to swipe the screen to begin reading. The menu on the upper margin allows you to check settings, and see your library. The only downside is the ads for more books, but I’ve found they are consistent with my interests. You never know -- you might find something good on sale. Amazon has done a good job designing this reader that doesn’t require a light, doesn’t need a clunky arrow and button to spell words out or to make your selections. It’s easy to use, and a delightful way to read and expand one’s library.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Size

    Rated 4 out of 5 stars

    Purpose built, excellent quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to read, but love traveling light. Have been using the Kindle app on my phone, but hate the caucaphony of interruptions/notifications (and the tempation to check other apps) while I’m reading. This device is their best so far. The waterproof rating and adjustable backlight make it a game-changer. Syncs effortlessly and the paperwhite view (even when backlit) is great on my eyes. Size is perfectand it takes up very little room in my travel bag. Battery life is awesome. Only reason I gave it 4 and not 5 stars is due to power button location. If youre not careful, its easy to inadvertently turn off the device. NOTE: Highly recommend spending the extra $20 to go ad-free.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Size
    Cons mentioned:
    Ads

    Rated 5 out of 5 stars

    First Kindle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first kindle ever. I like that i can read at night without extra light. You can modify the font size, font type, you can save themes so if you loan it or like different fonts for different book genres (yeah that happens, i like goth fonts for certain books) you can do that. There are some ads here and there, and the screen goes into an add when you lock the kindle. This kinda bothers me, but I did buy the version with adds (special offers). So far i have charged it once and it has lasted for a week. IT comes with a usb cable, but not with a plug, so be aware of that. you can use any other you probably have lying around, or a strip with usb plugs or if you upgraded your house, you must likely have usb plugs in the walls already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight
    Cons mentioned:
    Page turning

    Rated 4 out of 5 stars

    Great option for e-reading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original kindle with the page turn buttons on the side, but my kids broke it. I really miss that feature. I do like having the back lighting for reading at night or in bad lighting. It's easy to set up. I like being able to increase the font size. The only beef I have with it is the lack of side buttons to turn the page. You have to tap the top corners to go back and forth pages and I constantly do this accidentally. That is a major flaw to this design. It has gotten better now that I have a case on it where my fingers can rest without hitting the screen, but it's annoying to have to move my fingers every minute or so to turn the page. It was much easier when I just pressed a button on the side that my finger was resting on. Screen is good size. Weight is fine. You will need a case. Don't spend tons - they are easily found online for a few dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Size

    Rated 5 out of 5 stars

    Paperwhite for President!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paperwhite is a game changer for compulsive readers. I read at least an hour a day and this tablet is the perfect size and weight for me. I don't have to worry about getting it wet. The backlighting lets me read at night without disturbing my spouse. I've gotten 10 days per charge. I can't recommend it highly enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Great e-reader

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use. Easy on eyes. Holds charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Honestly better than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wasn’t much of a reader before, but with shelter-at-home in effect I decided to begin reading. I started out using my iPad Mini but I wanted something a bit lighter and easier on the eyes to read at nighttime. This is super lightweight and easy to operate. It’s also great for the poolside since it’s waterproof. I even accidentally testing that out and it still works perfectly. I’ve had it over a month now and I’ve only had to charge it once, with 2-3 hours of reading a day. If you’re on the fence about it, wait until it’s on promo and get it. It’s worth the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    This is what a basic, simple e-reader should be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for an elderly Simple Touch Nook e-reader that I used for many years and finally wore out. I debated for a while on whether I should purchase another, newer Nook or give in to the Kindle. Beyond that I was torn on getting the baseline Kindle or the more expensive Paperwhite. In the end I decided that the Black Friday pricing on the Paperwhite was good enough to take the plunge in that direction. After using it for several weeks I generally pleased with the purchase. The e-ink screen is VERY crisp, which was expected based on the marketing and reviews. But, when you look at it side by side with another reader you can see really how much sharper the characters, and especially images, are compared to lower resolution readers. On top of the clarity, the screen refreshes very quickly, faster in fact than I can usually turn a paper page. I do somewhat miss having a physical page button, but that's probably just an artifact of my previous reader that I got used to. I really do miss having a physical home button as I find it takes several swipes at the top of the screen to get the menu to open. The last screen specific feature is the screen "light". I honestly wasn't sure exactly what to expect but I love it. Adjusting the screen brightness takes the screen from the typical paperback page color to a bright white in 24 levels. I've found that about 2/3rds of the way up is perfect for me to read in a dark room, but there is plenty of variability to please most readers. The light never feels "sourcey"- the screen is just evenly that brightness all across its surface. Using the light eats into the battery life, but running at brightness 1 is generally fine for normal room lighting conditions anyway. After a couple of weeks of use like this every day for a bit, I'm sitting at 52% battery. In terms of memory I got the 8 gb model, which should be plenty fine for a fairly large number of regular books, which take up very little space. I do wish there was a micro SD card slot for expanding the memory as sometimes in the past I have uploaded things like PDF books and manuals to my old reader, and those can sometimes be bulkier items. I guess with this Kindle I would just have to erase more items than I did previously as I really don't need to archive the data on it anyway. I just thought I would mention it. The Amazon Kindle bookstore is very extensive, and from what I have looked at the prices are a bit lower than competitors. I don't do Audible to listen to books. That said, I don't think that even with bluetooth capability for headphones I could see this as a replacement for my phone in the role of a Audiobook playback device. The "Special Offers" mentioned are basically lock-screen advertisements so they have basically no impact on how I actually use or interact with the device, but it would be nice to be able to have my own personal wallpapers. The reader is very light, easily held in one hand. I like that it is thin enough even with a light case to slip into a jacket pocket to take along. The build feels solid, despite the light weight. The front is very smooth and I personally like the non-slip feel of the back. Even though I have it in an inexpensive case to provide screen protection while carrying it around, I do pop it out quite often when using it just because it does feel more comfortable in my hand that way. Overall I like this reader, but I feel like the MSRP is a bit high for the feature set (though I haven't nor do I ever plan to test the "Water Proof" claim) I think the Black Friday price this year was more along the lines of where it should be priced. The Kindle Paperwhite is what should be the baseline model for an e-reader with all the basics, even if Amazon is intent on promoting it as a "premium" e-ink reader. I'm hoping that it will last as long as my last reader and if so I will be very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Ease of use

    Rated 5 out of 5 stars

    Great lightweight e-reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kindle Paperwhite is great for reading outside, pool side, or my favorite, "Mommy bubble bath time." It is much lighter than my Kindle Fire tablet, which is a tablet I also recommend. Easy to use and just like my Fire tablet I can still use the black background with white text. I enjoy reading day or night without eye strain. My book is available on any of my devices and I just pick up right where I left off. Battery life is much longer as well as this device is only an e-reader.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use, Size

    Rated 5 out of 5 stars

    Super convenient little device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life changer for a reader. It's amazing to be able to take one small and light device and bring multiple books with you. The e-ink display and backlight make reading more comfortable than a traditional book. It's also easier to hold than a traditional book. I have some nitpicks, like the awkward position for the sleep-wake button, but overall so happy with this Kindle.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use, Size

    Rated 5 out of 5 stars

    Love the Kindle Paper white

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the paper white kindles. I think it is easier on your eyes to read with than other screens. I like the back light. It allows me to read in bed without a lamp. It is pretty simple to use. I like the size because it fits easily in my purse. It also holds a little more than my first Kindle and you can return library books from the Kindle rather than needing to use my computer or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life

    Rated 5 out of 5 stars

    Kindle... What can ya say?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kindle is great. Screen is amazing, great battery life, form factor and the color... My wife loves the color! Browsing the store is slow at times but we mainly buy our books on our phones or desktop! Only thing that I can say that would be a negative. No USB-C charging on the 19' model but it holds a charge really well so not a huge issue!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Ease of use

    Rated 5 out of 5 stars

    My favorite E-Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gave me the Paperwhite E-Reader for my birthday. I absolutely love it! It is very user friendly. I powered it up on June 9, it is now June 21st and I have yet had to recharge it from the initial full charge. I take it everywhere, it is small and easily fits in my purse. Easy to read even in the brightest sunlight!

    I would recommend this to a friend
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