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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers recognize the Kindle Paperwhite Signature Edition's extended battery life, wireless charging capabilities, and fast performance as notable advantages. They appreciate the adjustable lighting and compact size, which enhances their reading experience. However, a few customers have reported encountering screen glitches with the color version.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 254 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    For the endless TBR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First kindle and I love it. Very light and slim. I think it’s fairly priced especially when on sale. Only reason I didn’t give 5 stars is 1) the screen glitches sometimes between pages, 2) it could have a smoother transition as you move within the kindle. It really does have a great battery life in comparison to using kindle app on an iPad. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ZINK! Thank you so much for your review on your experience with the Kindle Paperwhite. I am so happy that you are loving your Kindle! One quick thing is that the "glitch" you sometimes experience is in fact the Kindle refreshing its pages. It does this so that there is no ghosting which can happen if the pages are not refreshed enough. This is actually a setting that can be adjusted so that it does not happen as often or you can even make it happen more often if you notice any ghosting. I hope this helps explain what that is and again I thank you so much for your time! Keep on loving your Kindle! AmazonDevices

  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and the recipient loved the quality and functionality. Also likes the light weight and beautiful jade color. There have been no issues with the screen I liked getting it for a competitive price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Kindle-why’d I wait so long!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First Kindle I am absolutely loving reading at night with all the lighting variations offered on this kindle. The paper white is also less strain on my eyes and no glare! I can’t wait to take this on vacation and read on the beach, I take it in my car whenever I have time I’ll read or on my lunch hour at work. So convenient and 100% happy with this purchase! Get yours today!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Overall good, but very bad quality control!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many may have heard, the colorsoft launch has been plagued with discolored/yellow bars on the bottom of the device. This has also been a problem for some, but not all paperwhites too. I’ve had to contact Amazon for two replacements because of yellow splotches on different sections of the screen! Comparing all three total devices that I’ve had between the original purchase and replacements, all of the screens are different hues! I was finally given one that was good enough to bare and alllllmost consistently colored throughout, but still not perfect. Aside from that, the clarity of text and speed of the device is a huuuuge improvement from the last generation.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Jules. Thank you for taking the time to leave a review and I am sorry to hear about your experience with the Kindle Paperwhite Signature Edition. A small number of customers have reported a yellow band along the bottom of the display. We take the quality of our product seriously - customers who notice this can reach out to our customer service for a replacement or refund, and Amazon is making the appropriate adjustments to ensure that new devices will not experience this issue moving forward. I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Get the Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telling you the price looks High but after you buy it it literally pays itself off. Especially if you read a lot and I am so happy that I got this. I have been able to read so many books and also save money with buying the books on Kindle. If I read them and I don't like them,then I dont waste my money buying the physical book and then if I like what I read I buy the physical book. This is a book reader's best friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The absolute best e-reader I've ever owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read on this every night! The battery charge lasts a ridiculously long time. I charge it roughly once ever two to three weeks. Couldn't be happier with it honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to change from dark to light mode depending on your lighting. It is very lightweight so easy for me to put my books down, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle Paperwhite Signature Edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought a Kindle, and the Kindle Paperwhite Signature Edition is great. Very compact & light. Easy to use. Easy to read. Pages look like the pages in a book. You can bookmark where you are, so you never lose your place. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for Christmas and she absolutely loves it! Great for any avid reader out there and small enough to put in her purse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle Yellow Corner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is yellow corner on bottom left of the kindle, and for that just adjust warm light setting and brightness, overall the best device to study on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM OBSESSED WITH MY LITTLE LIBRARY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore to myself I would never get a kindle, but after my husband said we didn’t have room for a home library, I decided to get one anyways (in kindle form). It has made reading so easy AND I am getting to read books from my TBR list and books I never even knew I needed to read. I am OBSESSED with my new kindle and I can’t believe it took me this long.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Signature edition kindle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are ghosts of other chapters on my screen sometimes. Ive tried turning on the page refresh, without much luck. Otherwise really liking the weight and feel of it.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JessicaS! I am so happy to hear that you are enjoying your new Paperwhite! Sometimes you can experience ghosting like this on eInk devices such as Kindles but it should only be temporary. And like you mentioned, one way to resolve this is to change how often your page is refreshing. Typically, if you have it set to refresh more often, this ghosting image will disappear upon page turns where you see the screen turn black and then come back to normal briefly. If it is not doing this, I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting and to explore your options. I thank you so much for taking the time to provide feedback on your experience with your Paperwhite and I hope that you have an amazing day! AmazonDevices

  • Rated 5 out of 5 stars

    Kindle Good, Amazon Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it as much as I’d like and I will probably be jailbreaking it because screw Amazon and Jeff Bezos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product, was everything that I had expected and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my kindle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Have been thinking about getting it. Loving that I decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good,the quality it’s awesome,the screen is comfortable for the eyes because has a warm mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle Paperwhite Signature Addition (32GB) Gen12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for reading indoors or out. Perfect size to slip into a purse or satchel. I love the vivid color of the Metallic Jade I purchased. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my kindle! I use this everyday and it seriously helps me wind down after a long day at work! Thank you for hours of release!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my Kindle and wasn’t sure if I wanted to switch from paperback, I’m happy I switched. It’s a lot easier to travel too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first kindle as I’ve run out of room for physical books. It’s the perfect size.

    I would recommend this to a friend
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