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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    TOTAL PIECE OF JUNK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of luggage is the bane of my trip. For a month long railpass trip, I purchased this much more expensive luggage piece for my wife and I took the $50 Amazon brand for myself. The first exit from the train in NOLA two rollers punched through the case and the saga began. After a half mile trek through the French Quarter, I located Mary's Ace Hardware and bought Gorilla Glue epoxy for a MacGyver type repair. Paired with the epoxy and a collapsible walking cane, I figured we were ready to catch the next train. The morning before leaving, I discovered a second broken wheel so I hurriedly mixed and applied the epoxy with the cane for support till set. Upon retrieving the luggage from hotel storage, yet a 3rd wheel was broken. I am now waiting for the epoxy to set with the cane again holding inside to hold the leg tight. Needless to say, with 20 days left of train travel I am totally not confident that further repair will be necessary. DO NOT PURCHASE THIS PIECE OF AMERICAN TOURISTER EVER. IT IS FLIMSY BODIED WITH WHEELS PUT THROUGH FROM INSIDE WITHOUT ANY ADHESIVE ATTACHING THEM. I HAVE 2 REPAIRED, 1 UNDER REPAIR, AND 1 I FEEL THAT I'LL NEED TO FIX AT SOME POINT. 5 STARS FOR Gorilla Glue THOUGH. SHAME ON AMERICAN TOURISTER FOR SUPPLYING THIS PIECE OF JUNK. BY THE WAY IT IS A NEARLY $200 ITEM WORTH NOTHING. MAYBE SOME AT PERSON WILL SEE THIS AND CONTACT ME. I HAVE BEEN TOTALLY UNABLE TO CONTACT THEM. AGAIN, I WOULD GIVE 0 STARS IF I COULD.

    No, I would not recommend this to a friend
    • Brand response from AmericanTouristerproductexpert
      Posted .

      We're so sorry to hear of this poor experience and would like to assist you in correcting it. Please contact [email protected] for assistance. AmericanTourister

  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suitcase. Perfect for carry on. Nice and spacious, great quality, wheels move easily. Highly recommended. It also fits inside of the next size up for easy storage.

    I would recommend this to a friend
  • Customer reviews from americantourister.com

    User rating, 4.9 out of 5 stars with 14 reviews on americantourister.com.

    See all americantourister.com reviews
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