Customers recognize the 717 GaNPrime 140W Charger's impressively small size, praising its portability and power. However, some customers have reported issues with the charger's reliability, experiencing instances where it stopped functioning after a short period. These concerns regarding performance outweigh the positive feedback on its compact design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Pros mentioned:
Size
Cons mentioned:
Performance
Rated 1 out of 5 stars
Small size only worked 3 weeks
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The charger is great for its size and did output 138 watts into my Ankler Pime 250w power bank. Unfortunately i wish i knew id pay over $100 for a paper weight. It stopped working waited 5 mins unplugged everything. Nothing. Then days still doesnt work. Many reviews of this unit failing mine was no diffrent.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Charging speed
Cons mentioned:
Performance
Rated 1 out of 5 stars
Great while it lasted
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This charger replaced my bulky chargers and charged my MBP at full speed. Only used when i traveled or on work trips. Charger all of two months of intermittent use. Worked great and then all of a sudden it wouldnt get any power. I recomment looking at a different charger epsscially for the price.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 3 out of 5 stars
Anker charger
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was perfect, but it suddenly stopped working.
Just reviewed some other customers' comments and seems that they had experienced the same issue.
I reached on CS, let's see how it goes.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Charging speed, Size
Rated 5 out of 5 stars
No need for a charger for the bulky laptop charger
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I travel a lot and work remotely, this charger does the trick for everything way faster than I could expect. No need for multiple cubes, i just need the Anker. My samsung ultra dell latitude 9750 and swtch were all charged full in less then an hourMake sure you buy the right cable to match tge charge.
I would recommend this to a friend
Rated 1 out of 5 stars
Stops working after a week.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after a couple of weeks. This is absolutely ridiculous and best buy needs to do something about this.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Size
Cons mentioned:
Performance
Rated 1 out of 5 stars
Bummer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working just after return period. Size of product is awesome but not worth it if it just dies out
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Would not recommend
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box. The charger was defective, it would go on and off evey five seconds or so. Maybe it is me , but several anker products i purhase have been defective.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Useless power brick with no power.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Device immediately fails when its power source is unplugged. After that its a power brick with no power.... so its just litterally a brick. Don't buy this even if you plan on keeping it plugged in 24/7 as even a power outage would just immediately kill it.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Size
Rated 5 out of 5 stars
One of the best chargers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this thing. I know, its just a silly charger but seriously i love this powerful little charger. Can just barely keep my razer blade 16 with a 4090 charged if im not pushing it too hard otherwise the 100w limit on my laptop just isnt enough. Works fine with my phones and ipads. Connected through a usb c hub it also seems to work fine.
I would recommend this to a friend
Pros mentioned:
Charging speed
Rated 5 out of 5 stars
Works great, when it works...
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The charger works great as long as you receive one thats not defective. charges my 140w 24000 anker power bank in 45 minutes
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Great when it worked
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great in the day it worked, had to return because it stopped working
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Anker 717 Bad Choice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This charger needs to be recall, bought the Charger on March 30 2024 and it die on April 14 2024 one day past the return time. Did Anker quality when down hill, do I need to return all the chargers and cables that I just bought. This is not acceptable at all.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Best after market charger
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great compact, well made charger. I would suggest this charger to anyone! Best after market charger I have ever owned.
I would recommend this to a friend
Rated 5 out of 5 stars
Power of USB C
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased item on SALE and truly worth it when dealing with high powered laptops
I would recommend this to a friend
Rated 5 out of 5 stars
Solid product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as described. We have had no issues since purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One heavy duty charger..............................
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Good IF it works
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got my unit and a few short weeks pass and it stops working completely. It got to the point where i had to reach out to Anker Customer Service and they sent another. They said plugging the adapter into the wall and leaving it for 5 mins would resolve said issue. And it did but temporarily.. even the new unit stopped working but works more often than not. Still, Im starting to not trust Anker because even with other products i have with them, they also don’t work. I’d take my money elsewhere.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Customer reviews from Anker
User rating, 2.7 out of 5 stars with 7 reviews on Anker.