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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the UM-2 Electric Scooter's removable battery, with many appreciating the convenience it offers. Riders also enjoy the thrill of its speed, describing it as "SO FUN!" On the downside, some customers have expressed concerns about its range, feeling it falls short of their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Cons mentioned:
    Tire

    Rated 5 out of 5 stars

    200 miles and still going

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says and still works only thing that happen was a tire pop but easy to replace if you have the tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter but kind of disappointed it clearly states 19 mph max speed, but i could only get it to go 16! And i only weigh 175 pounds and this scooter has a max weight capacity of 300 pounds! But it does have a removable battery! But remember if it doesn't get to the max 19mph speed it probably won't reach the stated max range!

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    anyhill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best community scooter a lot of futures very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    28 miles maximum IS A LIE. After doing research on scooters, I already knew it wouldnt get that high in range. But I wasn't expecting it to be that low. By 5 miles i am down to two bars. HOW? I was expecting at less 10 to 11 miles. But not this low. I brought this scooter to save money for work (5 miles away). And yes it takes me there, with a remaining of two bars. Oh also, The very first bar goes out so quickly. If you are going from home to store, to go no more than 3 miles, You will need that extra three to head back home. smh. I weigh around 245. I brought this because it says it carries 300 lbs. I wonder if that is a lie, because i never went up to 19mph. Before writing this review, I was thinking about areas I wanted to travel to near my house. I don't feel confident in going there on a single charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    New scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new scooter!! Use it to commute from home to work.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    So fun!! Highly Recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is AWESOME! So fun to ride. The acceleration and speed are impressive. Super easy to set up right out of the box, only took a few minutes. Already took it out on a long ride and does great uphill as well. This thing rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Anyhill UM2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Anyhill UM2 for my son who loves his current electric scooter but was not as fast anymore for him. We decided to spend the extra money and get this one. He loves the light features so he is able to ride his scooter around the neighborhood even when dark. Definitively more solid and sturdy compared to his old cheap one. He is able to fold it and carry it as he always struggled to fold his old scooter from target. We purchased the extra battery to help him ensure he has plenty of fun time riding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. Its great because of the 3 different settings based on how advanced you are. Easy set up, great app and the ability to buy an extra battery to extend the fun its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e-scooter is great fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this e-scooter. The removable battery is so easy to remove and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long ride good quality looks nice prices right excellent riding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the same

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of them two is as described two is not as fast. Quality builo

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fun to ride!!! Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FUN! This scooter is fast! Super fun and easy to ride. I really like the eclectic break option as a second break. Very durable yet easy to move around and ride. Super easy to set up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well, charges quick. Perfect for getting nearby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and ride took just a few minutes to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for grandson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg My Grandson loves his cool scooter It’s awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Range is only about 5 miles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery runs out at about 5 miles of use! Very disappointing range

    No, I would not recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Anyhill um-2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love this scooter one of the best scooters on the market you will love this scooter I promise you happy new year

    I would recommend this to a friend
  • Pros mentioned:
    Operating range
    Cons mentioned:
    Tire

    Rated 3 out of 5 stars

    My 3rd one in less then a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These scooters are ok.. i put 700 miles on my 2nd one before it broke and i bought this one when the tires blow its a pain tores are near impossible to buy from anyhill. Range is good enough for me throw an extra battery in my backpack and i can go everywhere i need to

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter! The electric brake really makes this scooter stand out from others. The acceleration is smooth and quick. Headlight is also really bright so night rides are fun and safe!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, replacement also defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Anyhill Um 2 as a gift for my fiancé. He has been wanting a scooter for awhile and i thought this would be a great early Christmas gift. He was so excited to try it when he received it, he got his coat on before we even put it together. He had the biggest smile on his face. He got the handle bar in fine. But when it came to trying to get the scooter to unfold it would not lock open. When we tried to fold it back down, we could not get it to lock closed. We watched several videos in case we were doing something wrong and tried again and again. Nothing worked. I was slowly watching the smile fade from his face. I contacted Anyhill thru the chat service on their website. They sent me a video i had already watched. Then they sent another video on how to adjust the stem. He told us to adjust it in the opposite direction of the video. We tried 10 or more times, he then told us to try again. We tried 5 more times, still nothing. He then told me “we have a preliminary judgement, can we get back to you?”. I said just forget it and i will return it to BestBuy. He apologized and said this rarely happens. I asked if they quality check their items, as i feel a scooter should at least be checked to see if it can be folded and unfolded. He said they only check every so often. Not every scooter gets checked. So we spent $26 on an uber to return it to the store. They shipped us out another one. First thing we did when we received this one was check to see that it unfolds. Great, it did. This one came with the prongs that attach to the handle bars bent out of shape. I bent the prongs back to where they should have been using tweezers. A minor inconvenience that we were able to fix. Now i told my fiancé to make sure it folds back down. It would not fold back down! I dont know how we will get this one back to the store considering we cant get it to fold down and get it back in to the box. I do know that i will just be getting a refund this time and not trying a third time. I feel terrible that i was not able to make my fiancés dream of having a scooter a reality. I would not recommend this scooter or anything else from this company.

    No, I would not recommend this to a friend
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