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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Back-UPS 425VA's long battery life, which allows for powering multiple devices for a few hours. The surge protection and compact size are also frequently praised, along with its ease of setup and reliable performance. While some users mentioned the outlet spacing could be improved, overall the product receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 117 reviews
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Reliable Backup and Surge Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this particular unit to protect and safely turn off low wattage devices including a Voip modem and a powered ethernet switch. Voltage fluctuations occur in the area and this should provide adequate protection. This is the sixth APC UPS installed in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy on sale. Decent value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic. Works at batter backup to hold wifi router power. Never usually lose power for more then 2 hours. Anything more would require different ups.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    solid back up power for ighting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up for lights but don't really run anything major. I have several to keep lights running and to be abe to charge iPhone etc if and when electric is out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purchased this over a year ago ,still working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this over a year ago for my security system and internet equipment. Still going Strong had a few blackouts . this worked as advertised. will replace battery when needed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Backup battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to put on our $30,000 garment printer. This printer cannot go without power. This battery backup has reassured us that our printer will have continuous power if an outage ever occurs. It has been test once already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Shopper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Now working from home you need to have a back up and this was just right for what I needed it for - so I get the chance to save docs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not bad for the money 15-30 mins of battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my office use, i hold 1 computer, 2 monitors, phone / chargers in this. lovely design and good battery, holds my devices for about 15-30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Internet & TV backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me two hours on the WiFi extender along with the TV router when the power is out. The same goes for the internet modem and WiFi router with a similar APC unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back up works great. I have multiple of them and prefer them because of the shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product always does what it is expected. Simple to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these, my old APC UPS failed RIGHT when this one came, kind of funny but these are great for protecting you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must if you are always using electronics

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a nasty storm in our area where we lost power for over a week, we had a full-home generator installed. It takes a second to kick on after recognizing a power-outage. I installed this on our modem and router so they never lose power and so we're always connected, so our laptops just continue running, and we keep on working like nothing ever happened.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    xyz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the unit, hope we never have to use it but we have a power bed backed up & out computer/cable system backed up with the 2nd unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and simple to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and simple to use and protect your equipments from current fluctuations. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    This battery back-up surge protector does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm very happy with this purchase. We've had so many storms this year, I needed the protection this product offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in Battery on bottom, plug into wall, turn on. Can't get much more simple than that.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these and it quit working. Bought this one as replacement. It works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little UPS! I have it covering my desktop and love the extended run time so I can save files when the power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well made and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and easy to install. Be sure you note the instructions to connect the battery first.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Save your equipment!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small UPS for home electronics. I have this connected to my TV and AV receiver, get one.

    I would recommend this to a friend
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