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Customer reviews

Rating 4.8 out of 5 stars with 783 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Back-UPS Pro BX1000M-LM60 1KVA Tower UPS. They appreciate its power outage protection, easy setup, reliability, and compact size. The battery life and display are also well-received. One minor complaint is that the outlet spacing is too close together.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 783 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Extremely Well Made UPS -- Hightly Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and have been using them for about a month as I write this. Both are powering desktop computers. The computers stays on all the time. I also downloaded and have been using the free Powerchute software that provides useful and interesting information. We had a power outage yesterday and the UPSs performed well. I was pleased to see that the panel automatically displayed the run time remaining -- which is exactly what I needed to know. Both units outlasted the outage of about a half hour. I am impressed with these units. One powers a computer with two SSDs, two HDDs and an external four-HDD RAID. That configuration typically draws about 96 watts of power. The UPS can keep it going for about 45 minutes. Most desktop computers could probably run much longer. I have it set to shut down with eight minutes of UPS power remaining, but I shut down the computer immediately and left the RAID running. With just the RAID, the UPS had three hours of run time. This UPS model is easy to setup. Basically, just take it out of the box, plug it in, turn it on, plug in devices and start using it. The front panel provides the most relevant information. Additionally, there is a control cable that connects the UPS with the computer. It allows the UPS to tell the computer to shut down when the UPS is running out of battery power. It also provides information to the Powerchute software. I have nothing negative to write about these UPSs. Compared to other UPSs I have used, these are the best. I am also currently using two previously purchased UPSs by another manufacturer that also perform well by do not have the features of these units. In general, I prefer to have a UPS installed between my expensive devices and the line power. A good UPS will not only provide backup power, but it will also improve the power during normal conditions. I have a UPS powering my cable modem and router, and because these devices use little power, our Internet can stay up for hours after the power goes out. I also have a UPS on our main TV and sound system. I can't imagine not having a UPS on equipment that costs many thousands of dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Keeps power on during dropouts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short power drop out trashed the windows software on my computer I bought this UPS. This was after the big ice storm. 2 hours after installing it my power dropped out again and my PC didn’t skip a beat. Worked as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Outlet spacing

    Rated 4 out of 5 stars

    Good unit, but form factor is a double-edged sword

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A power outage a few weeks ago while working from home demonstrated the Achilles heel of my home infrastructure--while my laptop (which already HAS a battery) and monitors work of a UPS, my network, ie modem & router did NOT--meaning files I was working on and doing setup on a web app got abruptly disrupted. While waiting for the power to return, I ran to Best Buy and picked up this unit to mitigate future occurrences. As I believe other reviewers observed, it offers plenty of outlets, but using more than two of them can be a challenge if they are the kind of bricky plugs that many networking devices use--luckily I was able to cram two of them in (see pic). Would have been nice if they had designed it to be a little more accommodating in this respect, maybe even just rotating the outlets 90 degrees. Hence I docked it a star. On the plus side, for its capability--probably 4 hours or more of uninterrupted power to my network--it has a relatively small form factor, so it resides relatively unnoticed on a bookshelf. Also, the readouts are pretty cool & informative. Also like the fact that you can silence it when in use, a feature my computer one doesn't have. I may pick up a couple more of these as time & money allows to replace my computer one and perhaps one for the TV so we can stream movies throughout a blackout! Note, prevailing good fortune since getting this has prevented me from really putting it to the test (ie, seeing if it maintains in an actual outage), but at least I can work with some amount of confidence that I'm protected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display, Surge protection
    Cons mentioned:
    Outlet spacing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Toaster-sized insurance policy for PC power

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get TOO excited about an uninterruptible power supply. Aside from the unit's capacity and how long it can support continued operations on the battery backup alone--it really either works or it doesn't, everything else is kind of a bonus. In this package, what you get is a decently appointed, reasonably priced, fairly capable, but super-compact UPS with enough juice under the hood to keep a modest home office setup running through a brown-out or short blackout without breaking sweat. Setup is very simple--just be sure to follow the instructions for removing and then connecting the battery (you don't just remove the tape like a lot of consumer electronics these days). The display is also simple, effective, and easy to see/read with indicators for load on the UPS, battery level, run time when the power is out, and a host of other status and fault indicators if the situation arises. Controls are sparse to keep things simple and uncluttered--there is a mute button to silence the power outage alarm, an on/off button, and a display button to run through said indicators. Most people will probably get by just fine without digging into the manual; but it would have been nice if there were small words/indicators along the sides or bottom of the display window that you could arrow around to make your choices instead of having to remember the double-duty button sequences for certain functions (i.e. hold display for 2 seconds for full-time screen-off operation, hold power for 6 seconds to bring up sensitivity settings then hit power again to cycle the choices, etc.). Speaking of sensitivity, the Back-UPS Pro gives you three settings--something I hadn't ever thought of before because I've never had an UPS of my own to configure. This is basically a setting that lets you tailor how frequently the unit switches from AC to battery in the event of fluctuations in voltage or a complete outage. Most people will probably be fine on standard (that's the default setting), but there is a high sensitivity setting for applications where the attached equipment is very sensitive to power hits and needs a constant stream of regulated power. I suppose you could put a small fridge or something on the UPS using the low sensitivity setting where it wouldn't matter if the power fluctuates a bit more wildly before the battery kicks in, but the manual cautions against this setting for PC/computer applications, which is what this UPS is primarily marketed towards--so I'm not entirely clear what the intended use for the low sensitivity setting is really supposed to be. On the back are 8 VERY tightly spaced 3-prong outlets, input and output jacks for both COAX and network cable spike protection, and a USB cable port to use with your PC to support the PowerChute utility. In truth, this UPS is only an UPS for half of its outlets--4 outlets have both surge protection and battery backup while the other bank of 4 outlets just provide surge protection. We didn't realize this at first and plugged our router into one of the surge protected outlets; it took us a try or two to figure out why it kept turning off during our battery backup tests. It makes sense, I suppose--you probably don't need a printer or scanner running on a battery backup when the power goes out, but you will definitely want your PC and monitor running on the battery to give you enough time to save your work and shut things down. Speaking of which, the inclusion of the PowerChute program with the Back-Ups Pro is actually a pretty neat idea for those of you looking to put one of these behind your PC. We have a highly networked house and frequently experience power outages in the evening when we're streaming content, so our priority was to put the UPS behind our cable modem and router rather than one of our PCs (which were all in different rooms). But for those of you with the interest...once you install the program and connect the UPS via the included cable, the app will automatically save your files and shut down the connected PC during extended outages or periods of low battery conditions. You can also use the program to monitor battery health/status or any power problems the unit recorded, and you can configure options like silent alarm hours or shutdown configurations. For a budget UPS, the PowerChute program was an unexpected way to extend and enhance the utility of this unit. Overall, this new compact Back-UPS Pro really is much smaller than the APC UPS units I'm used to seeing at work--this one is about the size of a toaster and maybe 15-ish pounds on a dead lift. In operation, the UPS is whisper quiet so it shouldn't contribute to any noise pollution in a small home-office if you're forced to keep it close to you rather than tucked away on the floor or behind a desk/cabinet. Capacity is rated at 600W which is enough to keep a typical home office PC and monitor running for about an hour. We have ours in our living room behind our cable modem, router, and a 58" 3D plasma TV. To simulate a few power outages, we started a streaming TV show and then just yanked the cord from the wall. The APC performed as advertised--the picture didn't flicker or dim, the video stream didn't pause to buffer, our router continued blinking along its merry way, and the Internet connection streaming from our modem never hiccuped. There was a 4 beep alarm from the UPS when the power was interrupted, but we quickly muted it and just continued watching TV. For a cable modem, router, and a 58" plasma, the battery lasted us all the way through an episode of the Mandalorian before we thought it best to shut everything down and let the unit recharge. Without something like a TV burning through the battery reserve, APC estimates this particular unit could have probably kept our router and modem running for 3-4 hours. Overall, we're VERY pleased with the APC Back-UPS Pro. It is marketed as a compact unit so bonus points to APC for actually keeping it relatively small. But the small size did make outlet planning difficult because some of our devices have BIG wall wort style plug-ins that ate up two or more outlets by themselves. Keep this is mind if you go for a compact unit like this one--you might need a few of those 6" plug-in cord extensions to ensure you don't have a traffic jam right around one of your outlet banks. Another nice-to-have feature would have been line-sense outlets where the UPS would power on or off based on whether you turned on or shut down a connected device. But aside from being compact, this is also a somewhat budget-minded unit, so the exclusion of a more advanced feature like that one is understandable. For what it does, this unit does it very well with no fuss, and there are a few extra goodies thrown in for good measure, especially if you're going to keep it connected to an almost always-on PC. If you've been tempted to get an UPS for your home home-office but have shied away because of traditionally higher prices (and bigger footprints) for APC's tower-style UPS units, this is a great way to get the capability you need in a very affordable package. Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS with AVR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity at 1000VA and 600 watts. This UPS provides battery backup for a 24/7/365 server runs around 255w (picture included represents 100% stress test results). The feature which makes this UPS the right choice is the inclusion of auto voltage regulation (helps smooth out sudden changes in power demand such as HVAC/Dryer etc.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for High End 3D Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have the 1500VA on my computer and I needed one for my MakerGear M3-ID 3D printer thanks to the crappy electrical service I get when there's a breeze. I would lose a print half way through because of a one second power loss and the 1000VA solved the problem, and the price was well worth the wasted time and filament.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC = Reliable Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC, Trusted and Reliable Protection for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works. Even when the power doesn’t.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second APC unit, thought I’d upgrade after replacing the battery in my old one. Haven’t had a single problem with this unit. The LCD and power options make this a great choice. Not to mention it can be controlled by either my router or PC and works well with the voltage sync on my motherboard bios.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will handle computer, monitor and small printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit after our last power outage. Best Buy didn’t have the model my friend got, so I got this one (same brand) instead. It fits well under my desk. So far I haven’t had to power off my PCs. I am confident it will protect my systems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Reliable and Compact

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fairly compact tower-type UPS that uses a single sealed lead-acid battery. Models with more than 1000VA output capacity requires more batteries, making this ideal if a compact UPS is what's needed. Very straight-forward to use. Note that after unpacking the UPS, the battery needs to be connected (It's unplugged for safety). The battery can be replaced without tools by sliding the cover and swapping the battery (With the UPS unplugged). It has three buttons in the front: Alarm mute, power on/off and a menu button to scroll through different readings. The display is easy to read without being too bright (Load, battery, voltage, watts and so forth). Holding the menu button turns off the display (When not running on battery), or leaves it always on. Keep in mind that this UPS does not produce a sine wave like an AC power outlet, but an 'approximate' (stepped) sine wave. This is not an issue with most PCs and consumer electronics, but can be an issue with more sensitive devices. On the back, there's a row of 4 battery-protected outlets and 4 that are surge-protected. There is also a ethernet protection (2 ports) and coax cable protection. These are to protect equipment from surge due to lighting on network and coax cables, it doesn't do anything else, but valuable feature where needed. There is also a management port. Oddly, it uses a proprietary RJ45 to USB-A cable and an RJ45 to RS232 serial can be purchased separately. I would've preferred a standard USB port. Not sure why this is still built this way. Connected the USB to a Mac and it automatically recognized the UPS, indicating if it was running on battery power, time and percentage remaining. There is nothing to install on macOS, and it just worked. Connecting the USB cable is not necessary however, but the computer won't be able to prepare for shutdown when the battery runs off. APC provides a software 'PowerChute' for Windows to provide similar information. My setup that includes a laptop, large monitor, USB devices, etc. uses about 100W and I was able to run on battery power alone for over 45 minutes. When running on battery, it produces a loud humming. This is normal. The battery should last from 3 to 5 years, and it comes with a 3-year warranty. I've been using APC UPSs for many years, and all of them worked when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have purchased one of these a long time ago. I ended up having having a corrupted computer hard drive from sudden electrical blackouts. Cost 300 to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new power back up for my modem as it is also used for my phone system. I have the surge used for both my computer and my wife computer plus other attachments. So far no problems works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my gaming machine. We have alot of power spikes and outages here and it tends to blow things up. I also love this thing because it has a watt meter on the front also. Cant live without it now. Protects my gear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your best back up plan vs your electric provider, best insurance againts PG&E or anyone in the house running any high voltage equipment without letting you know in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Surge protection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Power Outage Must Have

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first battery backup system I have had. It was exceptionally easy to set up. Since this was my first experience with anything like this, I thought it would be much more involved than it turned out to be. SET UP: The first part of set up is connecting the battery that is inside the battery compartment. I did run into what I thought could be a problem that turned out to be nothing. There was a small spark when plugging in the connector to the battery. This definitely surprised me and made me wonder if I should go any further. I decided to go ahead and be prepared for anything that could go wrong. I have had absolutely no problems since. The next step was plugging in the backup system into the wall and then plugging the computer, monitor, modem and router into the back up side of the plugs. DESCRIPTION: It has 8 plugs, but only 4 of them are for backup and the other 4 are for surge protection only. There is a program I suggest you download onto the computer that is plugged into the backup system called “Powerchute Personal Edition”. The website to download this is in the user manual. It lets you know how much battery time is available and how much you can plug into the backup system without overloading. The program allows you to choose when to shut down the computer, if you do not do it manually. It also enables and disables alarms or turns alarms off for a determined period of time. I ran this battery backup system for approximately a week. During that time I did a couple of false power outages by unplugging this system from the outlet as if the power had gone out. It took over flawlessly keeping everything running and giving plenty of time for me to shut off the computer system in case of a long term outage. With the computer system I have plugged into it, I could have run the computer a good half hour to finish up any work that needed to be done on it and still shut the computer off. This is a wonderful way to save your computer if you live in an area with power outages. Since I live in a rural area it is a computer life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Power Stability

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short Review: On a gaming PC with a 800 watt PSU, a high refresh monitor, speakers, and networking equipment, I got close to 24 minutes of extra power on a full charge. That's nowhere near 90 minutes, but I didn't realistically expect that and most people won't have a PSU that large. Granted, during part of that time my machine switched to power saver mode realizing it was on a battery, but 24 minutes is a good amount of time to finish up some work and shut down a machine and it's way more time than I had before with a APC-UPS 600. The APC Back-Ups Pro serves its purpose well. Without extra software, the screen does a good job of showing the charge and estimating the remaining battery life. The ability to turn off the alarm with a button press was nice, too. But a lot of what sets this unit apart from my older Back-Ups are the integrated circuit breaker and the automatic voltage regulation. You can adjust the sensitivity of the unit to decide when it will switch over to battery power. At my current location, I find the power to be relatively stable, but if you have frequent voltage fluctuations, the back up gives you the option to change sensitivity and switch over to the battery more often. The Back-UPS estimated it could run my machine for 30 minutes on battery power, but I was only on a half of a load. This is definitely a device where your experience will vary based on the load. Unlike prior Back-UPS Pros, this Back-Ups does not have a separate USB port to charge a phone or device, but I can't say I needed that. There is still a data port you can connect to a PC's USB port. I like and recommend the Back-UPS pro. I wish I got closer to 90 minutes of life, but I will take the 25.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Strong unit with lots of options

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While many homes have shifted to laptops with their own internal batteries, we’ve also become dependent on the internet, even to report power problems. APC’s BX 1000 backup will give you 90-120 minutes run time for your router and other internet equipment, depending on your individual set up. I have two network hard drives, a switch, a router, and an Amazon box drawing current, and the backup indicates 90 minutes. APC is a long established brand in battery backup boxes. The BX1000 extends that line with an energy efficient design and a few nice extras. It has 8 widely spaced plugs which fit smaller transformers next to each other. 4 ports are battery backed with the other 4 having only surge protection. The battery backed ports also have circuitry to protect against undervoltage and overvoltage coming through your line. One neat feature is the power meter. Tapping the information button will show you bits of operating status, including the total draw through the backup unit and the estimated run time left. This can help you decide which devices are battery backed up. I found out, for example, that my LED TV uses ~200W when running vs 5W when it’s off. That translates to a run time of 10 minutes of usage vs 90 minutes with only my internet routers (located behind the TV) pulling down juice. Clearly, it made sense to switch the TV to a surge outlet with that kind of draw. The additional ports give extra protection in today’s multi-device world. In addition to power, this will protect against surges from cable and ethernet. I’m not sure the value of the ethernet protection as its not marked with a speed rating (i.e. Gigabit). I use the cable protection though and there’s no noticeable loss of signal. This is a well designed unit from a well known brand that provides great long term support. Batteries for 10 year old units are still available for sale from the company, suggesting they’ll be supporting this unit for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection
    Cons mentioned:
    Outlet spacing

    Rated 5 out of 5 stars

    Extremely Satisfied, Fantastic UPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are some of the pros and cons of this excellent UPS. Pros- -Well built, this unit looks like a million bucks just sitting there. -Very easy-to-use interface on the computer and on the LCD screen on the unit. -Very easy to setup. You just flip the batteries 180 degrees and plug it into the wall. -Top-notch protection for all your valuable electronics. -Very friendly and knowledgeable customer service and staff. -Lots of outlets for up to 5 electronics you want to surge protect and have battery backup. -Protected outlets, wired LAN, and coaxial surge protection. -Has a dedicated USB cable to run to your computer for status updates. -Extremely quiet operation, no noise at all unless the power is out and the batteries are on, or the batteries are charging. Cons- -The outlets only have 1 outlet on each side that allows you to put the larger style power supply in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at keeping internet going for 60+ mins

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this ups connected to my HTPC and cable internet modem and router. We recently had a power outage in an afternoon snowstorm. After loosing power, we were able to continue using internet for an additional 60+ mins with this. Likely would have been longer, but I didn’t shut the pc down right away since it was in standby mode at the time. It did what I needed it to do by protecting the pc from a hard shut down AND let us keep using internet during work from home. My wife was able to finish a meeting she was on when the power went out.

    I would recommend this to a friend
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