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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3829 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the ease of use, screen size, and performance of the 21.5" iMac. Many appreciate its design and find it to be a good value for the price. A common complaint is the lack of a DVD drive. Some users also expressed a desire for greater RAM expandability options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,829 reviews
  • Pros mentioned:
    Design, Screen size, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer, and I was looking for a faster computer, and nice scream! So I'm really glad with the performance of the iMac. The design is great, is faster than my old computer i7, I really loved!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    21.5" iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iMac that I have owned, I purchased my first iMac back in 2009 and it is still functioning very well, out of the 6 years I have had it I have had zero trouble with it. The only reason I purchased this new one is due to the upgraded Processor and the amount of RAM the new one has. I work from home on occasion and there is not a better computer to handle all of applications that I run and this iMac is capable of running a large amount of programs at one time without suffering any performance loss. Even though the price may scare some folks away I assure you that in the long run this iMac is far better than ANY PC that you could purchase and will perform better and longer than a PC from my experience and opinion. I work as an IT Manager and deal with PC's on a daily basis and I see PC's come and go, I work from a 27" iMac at work and have for 3 years and again no problems at all. Hope this review helps anyone having trouble deciding if this purchase would be right for them...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this thing! No more Windows for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 years of dealing with viruses, root kits, error messages, and blue screens, I finally broke down and got the 21.5" iMac. Little learning curve finding some of the features, but for the most part I figured them out on my own. Very user friendly, and takes up hardly any space, being all contained in the monitor - it's an amazing piece of engineering. Done with Microsoft products! This thing is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac computer. So far I love it. Simple to set up and use. Very fast compared to other computers I used. Integrates very nicely with my other apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great All in One Thin Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iMac to replace an Older iMac and i've been happy ever since, This machine is Blazingly fast whips thru my DJ programs Serato DJ & Mixemergency way faster than the previous Computer,Takes all the Abuse I throw at it and more, Very easy to use, Very Quiet, My son set this up and put it on the internet in minutes and he's only 9...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mac is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mac. It is an improved model of one I purchased 7 years earlier. The only disappointment is no built Disc Reader. The video is crisp and clean. This is faster and has more power and much more storage. I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a member of the Apple Family. I am a 64 year old college student. This computer makes class work easy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the computer especially because I'm starting my business and it's perfect for my new office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Apple computer. Previously owned PCs and work on a PC in the office. I have adapted very quickly to using a MAC. I absolutely love it. Was extremely easy to set up. Runs very fast. Looks beautiful on my kitchen desk. Sales person at Best Buy was extremely patient and helpful. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlborough, MA Best Buy has really impressed me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe how consistent the quality of service at the Marlborough, MA Best Buy store. I have never been a big fan of Best Buy over the years but am now finding the service a plus since going to that location! The computer was not available in Millbury, so they sent me over to Marlborough where it is was. I have been over to Millbury and love what I see there too, by the way, very honest folks, helpful. Loving my new IMac a ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning between 3-5 Pc's and needing a New Computer I decided to go with an iMac. After ironing out a few user errors I can say that I am quite Happy with my selection. I will have to learn a few things after being a PC user for many years but that should not be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Mac fan. I bought a Mac Book Pro in 2006 as a freshman in college, and it lasted me 6 long, tough years. I was hoping for the same from this iMac. It's as wonderful as any Mac you could ask for, except its processing power. It will frequently lag if I'm doing anything more than iTunes and Word or Chrome.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    I've had many computers and by far this is best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! A little pricey but I would say it's worth it for general uses. I'm a college student and I'm accustomed to my old HP, but I guess ill get the hang of it. Not compatible with CDs and requires batteries on mouse and keyboard. Keyboard too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the rewards program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the program.i purchased my new Mac desktop. I love it. The staff at best buy really helped me choose the best product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and I have been very useful in the work that he made, I'm very happy with it, thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    GOOD COMPUTER AND EXCELLENT SERVICE BY SALESMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PLUSES ABOUT THIS COMPUTER ARE ITS SIZE AND IT GOOD PICTURE QUALITY. THE MINUSES ARE THAT WHEN WORKING WITH GRAPHICS I FIND IT VERY SLOW AND THE LITTLE MULTI-COLORED CIRCLE JUST KEEPS ON SPINNING. THIS HAPPENS NO MATTER WHAT BROWSER I USE. ALSO, THE SOUND QUALITY IS NOT VERY GOOD FOR MY HEARING SO I USE EXTERNAL SPEAKERS AND SOMETIMES HEARING AID COMPATIBLE EARPHONES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer . I'm currently online everyday doing homework mostly essays, and I like to suf the web mostly YouTube and works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You have to have an external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but I had to buy an external drive to back up. If you don't do it, it starts to restart by itself or freeze. I use it for photography and I normally don't save my staff in the computer, even doing that I had to get an external hard drive and I am constantly backing up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    Fast, simple and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I have used both Windows and Mac products. However, I absolutely hate Windows 8 interface (or anything newer). Mac has always stayed the same. I personally love the shortcut keys for accents because I speak French as well. No need to memorize a bajillion number codes like on a Windows! I love the sleekness of it~no wires besides the plug-in for the power! The only thing that is different from the desktop model 1-3 years ago is that there is no built in cd-rom. This can be easily fixed by purchasing a external hard drive. You DO NOT need to buy an Apple brand one, any brand will work. I've also noticed that they are getting rid of the CD drives in their laptops too. Tons of USB ports. Glad I went with the TB of storage even though I typically save things onto Google Drive or a thumb drive. Buy it at Best Buy because it's significantly cheaper than buying at an Apple store. I bought brand new and it still was cheaper than a brand new one at Apple. However, sometimes you can buy the out of box models at Best Buy and save even more. If you're wondering if you should go Apple or Windows--> it's a personal choice and depends on your usage. I don't game but use Microsoft products and music programs for work. So, that's why I went with a Mac. Price wise: it may seem like you're spending so much money but Macs last a lot longer than Windows computers now (whether it's a laptop or desktop). So in the long run, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Open box stuff is the best deal at best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing open box items is the best deal going. I get what I want at an awesome price. My desktop pic finally died and I had a 13" Mac Air for 3 years and it has provided flawless service. It seemed to be the perfect opportunity to become fully Appled. It was simpler than simple. I turned it on, answered a few questions, signed into my iCloud account and after a bit I had a mirror of my laptop. It could not have been easier. The 27" screen is a dream and it's running perfectly. All for hundreds off retail. I love open box certified by the geek squad!

    I would recommend this to a friend
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