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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17156 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 17,156 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality and Battery Life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for 8 months, and they’re incredible. The sound quality is immersive, the noise cancellation is excellent, and the battery life is impressive—I rarely have to charge them. I also protect them with a case to keep them in perfect condition. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Say Yes To These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I am 69 years old. I narrowed down my headphone purchase to the AirPods Max or the Sony WH-1000XM5. I headed to the store to compare them. I immediately liked how the AirPods felt on my head; cushiony, secure, with wide, comfortable headband that felt undetectable. The Sony XM5 felt too plasticy. The ear pads were too close on my ears. The headband was narrow and bothered my head. I decided on the AirPods which had to be ordered as no blue in stock. I paired them with my iPhone and LG OLED TV. I always have them on because I can understand better with them (think hearing aid). Always use them when I vacuum. Great noise cancellation, almost perfect. Love the music. The case is fine. I charge them when they get low. Be careful when flattening the ear pads as they bang together when putting in and out of case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Not too bad if you have a ear piercings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is good but there are some flaws to it such as the weight, audio quality, and some other things. One thing that realllyy irked me is that without music playing and having your noise cancellation on, you head feels hella heavy on top of the weight of the headphones. And to be really immersed in the music or whatever you’re listening to it has to be somewhat loud. I personally bought these cause i have multiple ear piercings and this just fit right over then so if it’s comfort for your ears this is pretty solid

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Airpod Max - good battery, mic and noise cancellat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery, microphone, and noise cancellation are good. But too heavy and difficult to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I’m a Believer Now! Worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a decade into Spotify, AirPods Max made a convert of me to Spatial Audio and Apple Music. It helps to create the best sound quality and the depth of audio, both combined to immerse me. These set high standards in the quality of the build and comfort, which only create satisfaction conditions for hours of listening. Apple’s impressive integration between their devices makes the experience reach an incredibly user-friendly level. I’m simply amazed at the active noise cancellation—it feels like my very own world. The AirPods Max aren’t just headphones; they’re an experience that’s changed how I listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple delivered as usual. These headphones are spectacular. I rated them in 5 categories. Bass, Clarity, Mids/Highs/Lows, Stability, and comfort. Bass is great. Especially with the built in equalizer. I recommend the “Hip-Hop” settings, as it maintains clarity to mids and has deeper base. If you want more highs or mids, I recommend keeping the EQ to normal for best sound. The comfort is also very very good. I came from using Sony headphones to these and its a night and day kind of difference. Not just the comfort but the feel of the quality materials blows XM4/5 put if the park. My only complaint would be the battery life. It typically lasts around 8-9 hours before needing a full charge on average. I also would’ve liked a more practical case for better protection when travelling. All in all, if price is a worry for you, everything checks out for it. You truly are getting what you pay for here. 9.5/10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Airpods Max Pros and Cons after 3 months of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and Hard build. Really happy I bought it. Pros - Better noise cancellation, better sound quality, if you want a better sleep in the airplane just put these up and turn on noise cancellation easy. Cons - Feels a bit heavy, it starts paining after some time above the ears, no heavy and clear bass, sometimes ears feel hot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Black air por Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the sound is awesome, very comfortable to wear and the battery lasts all day. Noise cancelling is the best in any headphone I have purchased recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been eyeing these headphones for a while. When I travel I’m not a fan of the smaller earbuds as they never stay in my ears. Not only are these headphones super comfortable, they are top notch quality. The noise canceling is scary good, it works so well! Highly recommend these 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones that look as good as they sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of these headphones. I have so many Apple products, and they never disappoint. The design on these headphones is amazing. The noise cancellation is one of my favorite things. I like how I can easily turn it off with the button on the side. The quality of sound is also great and I would definitely compare it equally to others on the market. The mesh material is also comfortable on my head which is something that’s very important to me as other headphones have given me headaches in the past. The material is also easy to clean which is great if you use these headphones during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect gift for a friend or family member. I bought these for my cousin and she loved them. The look on her face when she opened them up was priceless. Not only did the silver look great, i know it’ll match with her outfits. She’s a gym girly so I know she’ll put them in good use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go for Open Box to save $100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Open Box item for the first time and was really surprised, I would say they're 98% as good as new (of course it's on your luck too). The packaging was good, came in an official Airpods box with Best Buy tapes on the sides with Open Box logo. On the inside the Airpods looked almost new, except the headband had turned slightly yellow because the headphones were used for 15-20 days by the previous owner (disadvantage of getting white or bright colors). The warranty can also be checked on Apple's website and you'll probably get more than 11 months coverage. And of course about the Airpods: the sound quality is top notch especially when you have Apple Music and you turn on the lossless audio mode. At this price, I don't think any other headphones come close. Conclusion: For $100 off compared to buying a brand-new product the trade-off is very minimal, and I would highly recommend going for these, I mean logically you pay $400 for the new ones and you pay $300 for these which are almost as good as new, so why not?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones I’ve bought to date, the design is solid, but very light weight, the noise cancellation does a solid job keeping loud noises from preventing you from listening to your music when outside in the city or vacuuming at home. Now the only downside is they are closed back which means no air flow so it does get a bit warm when wearing for long periods. But that’s only a minor issue. The buttons are very easy to find when wanting to turn up the volume or turn on/off noise cancellation to have a quick chat with someone. And when noise cancellation is off it makes it seem you don’t even have headphones on anymore which is crazy. And to leave off these are the easiest headphones to set up with any Apple device and they automatically name them for you so that’s one less thing to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great sound, greater quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound. very well built and sturdy. only downside for me is that it is so well built and uses high quality material which does increase its weight, making it hard to use while doing cardio/running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for his birthday and he said he loves it. The sound quality is great and it is extremely comfortable. The only negative he had is that he doesn't like the case. He said that The price point is high, but he is very happy with it so it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase of 2024 for sure! These have great sound quality, very stylish, and hold up very well. Perfect for casual usage or even to bring to the gym. Battery lasts very long as well. Love these!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great but not entirely awesome either.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost never give a full 5 stars. I gave this one 4. Mostly because I thought they were a bit heavy. But otherwise I like that they fit over my ears and they are surprisingly comfortable to wear for extended periods of time. When it comes to sound? They sound incredible and do a pretty good job at the noise cancellation as well. If you’d ask me if I would pay full price for these? Probably not. But if you can find them on a good sale at at least a hundred off I’d say they are more worth it though I may second guess myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Comfortable Fit: AirPods Max Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Max in Space Gray are fantastic! They have great sound quality, are super comfortable, and the battery lasts a long time. They also look really sleek and cool. Perfect for music and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super pricey but I feel as though they give really good sound quality and overall quality in itself. they feel really comfortable and i forget they’re even on my head, they feel slightly heavy when you hold them but feel super light on the head. the headband is super unique and feels nice. sound quality is superb imo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    AirPods Max review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good battery life but the best thing to me is the build quality it’s amazing but they are slightly heavier then most headphones but that’s made up for with the quality, I’ve had a couple spotty issues but nothing just resetting them didn’t fix but the bigges negative is the price tag it’s pretty steep but if u can afford to fork out the extra cash I think you’ll be happy!

    I would recommend this to a friend
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