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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 78747 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the AirPods' exceptional sound quality, long battery life, and comfortable fit. They also appreciate the convenience of the wireless charging case and the ease of use. However, some customers find them to be expensive and not everyone is a fan of the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78,747 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality really is excellent with these 2nd gen AirPods. I love the available skins and cases from sporty and rugged with attached carabiner to elegant and fashion forward jewel encrusted options. The optional ear hooks and magnetic straps come in lots of colors and make the AirPod even easier to enjoy. Being compatible with the “find my” app is also a bonus. But most importantly it’s the sound quality I’m looking for and AirPods brings it. Best Buy’s price could not be beat!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods with Charging Case (2nd generation) in White from Best Buy, and I couldn't be happier with my decision! These AirPods have exceeded my expectations in terms of sound quality, convenience, and ease of use. The seamless pairing with my Apple devices makes listening to music, taking calls, and even activating Siri a breeze. The charging case provides additional convenience, ensuring that my AirPods are always ready to go whenever I need them. Overall, I highly recommend these AirPods to anyone in the market for a reliable and high-quality wireless earbud solution. My experience at Best Buy was also exceptional, with knowledgeable staff who helped me find the perfect product for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing they connect really fast to my phone and has the best quality I was always hesitant to buy them because I didn’t wanna make the wrong choice but this is definitely not a bad choice and they charge fast in the case and last a long time and for perfectly in my ear I just love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Extra juice on the fly… podcast listeners delight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods (2nd Gen) deliver a seamless auditory experience, seamlessly syncing with Apple devices for hassle-free connectivity. Their compact design and effortless pairing make them a go-to choice for on-the-go music lovers and podcast listeners The charging case provides extra juice on-the-fly, ensuring uninterrupted listening pleasure. For those deep in the Apple ecosystem, these AirPods are a solid investment in wireless convenience. #allinonapple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of AirPods and I must say, they have completely changed the way I listen to music and take calls. The wireless design is incredibly convenient, allowing me to move freely without any tangled cords. The sound quality is impressive, delivering clear and crisp audio. The battery life is also impressive, lasting for hours on a single charge. The seamless connection to my iPhone is a major plus, making it effortless to switch between devices. Overall, AirPods are a game-changer in the world of wireless earbuds and I highly recommend them to anyone in need of a reliable and high-quality audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Wireless

    Rated 5 out of 5 stars

    Love Apple AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! I bought these After Christmas because everyone loved the ones I gifted for Christmas! I am buying them for every birthday this year. They connect effortlessly to iPad/iPhone, stay charged for long periods of time, show charge level when open near iPhone, and make it easy to wear one for music/phone while staying alert and aware for conversation/driving/caretaking. I can’t wait to upgrade & buy the newer version for myself with noise cancellation for other uses.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Impressive sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Apple AirPods have exceeded my expectations. They offer top-notch sound quality, excellent noise cancellation, and a comfortable fit that makes them ideal for daily use. While they come at a premium price, the seamless integration with Apple devices and the convenience they provide make them well worth the investment for anyone looking to upgrade their wireless audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Airpods are the Best!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the old generation of Airpods! Easy to use, fast to connect and the best part is the battery life, I would really recommend it to someone that really likes the quality of sound and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My everywhere buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite set of headsets when on the go or anywhere. Fits comfortably in my front shirt pocket wherever I go, at work or just traveling. The sound quality is also great for what you get. I can get over 2 hours on a charge, but these buds recharge quickly from the portable recharging case they come in. No wireless recharging with this case, but it can last a few days for me before needing to plug into a wall charger - dependent on usage. These are my third pair, and for the price, they are well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the awesome sound coming from these things. I am 54 years old and I remember the huge headphones we used to have to wear with long and frustrating chords that couldn't give this awesome sound. I love the connectivity and the long charge it seems to keep. No matter what I am doing I can just keep going. Never want anything else ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Great sound, battery life, and perfect fit. Noise canceling works amazing too, I blew leafs today and was still able to enjoy my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i lost my airpods that i bought from apple from about a year ago so i went onto bestbuy to see if they had airpods for cheaper and they did. these airpods are amazing there nothing different from the ones i bought from apple. i’ve had them for about 7 months and they still work perfectly. not only the airpods are amazing, the price is amazing too. i would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Its perfect item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect, i used every day for my job, the size and the sound is perfect, it fits very good on my ears and the price is the best, you cannot found a a better price anywhere just in best buy.!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Love my AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods, but wish they didn’t hurt my ears a bit after wearing them for longer than 30 minutes. My kids and husband also have them and don’t have this issue, so it may just be my ears. The sound quality and battery life is great. Overall, I’d buy these again and would definitely recommend them to any age group. They’re easy to use and so easy to set up with your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I was skeptical if I would like these since my hair is long and thick, so I usually pulled out the wired Apple headphones. Well, my ear canals are the perfect size for these because they do not budge unless I literally touch them to take them out. The battery life is great, sound quality is great. Charging is so fast, I'm impressed! I do recommend Apple Care ($30 for 2 years) because you never know if you'll accidentally lose grip taking one or both out of your ear and break it on the ground/in a puddle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Can’t go wrong with these!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what it is but I will always use these air pods over my air pods pro these ones in particular last me so much longer, they don’t fall out of my ears when I’m exercising or when I’m running to. These are the best out of all the wireless AirPods I own and that includes beats which I have a pair of the solo 3’s but when it comes to these I will always reach for these suckers period point blank…./

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but flawless performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little guys. I am a headphone junkie. I have Bose noise cancelling for travel, Aftershockz for swimming, and these AirPods for all day/ everyday. I keep these in my pocket for phone calls, mostly, and they never fail me. Apple makes for quick connect and they work with my iPad, too. I am able to hear music, podcasts, and phone calls while maintaining awareness of my surroundings. Recommend a case for scratch and drop protection. This purchase was for my daughter going off to college. I have actually owned my pair for more than six months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Loving them.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale at Best Buy for $99. I recently purchased the Apple AirPods and I have been extremely impressed with their performance. The sound quality is fantastic, with clear highs and deep bass. The connectivity is seamless, as the AirPods quickly and easily pair with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these airpods for my nephew and it is the second purchase of these that I make. They are the best for me, even though they are of the second generation, good size, comfortable earphone for the ear and most importantly they are heard clear and great. Quality product at Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and fits perfectly on my ear for daily used.

    I would recommend this to a friend
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