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Customer Ratings & Reviews

Your price for this item is $509.99

Customer reviews

Rating 3.9 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers find value in the performance and excellent condition of this refurbished 27" iMac 5K. Many appreciate its speed for everyday tasks and the crisp, large screen. The positive feedback highlights the machine's overall quality and functionality. Reviewers consistently praise its great condition and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Rated 5 out of 5 stars

    2017 Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous computer (2017) model and it looks like a brand new computer absolutely flawless thank you! 1000% recommended to buy the older model for $1000 less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No issues with this purchase. Would recommend to others.this will be used to read MRI'S AND REPORTS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote management with school district

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get past the Remote management with school district. BestBuy needs to do better with product verifications before selling

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks Like New.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mac was in great condition. I love it. I wish it included a wireless keyboard and mouse

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good deal but with caveats.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good-performing machine. I do Illustrator/Photoshop all day, this machine is fine, though I’ve ordered a RAM upgrade to max it out. Be advised: As with other reviewer, my machine was not wiped, it still had a login for a school district and there really isn’t a way around that, even via command-prompt. I ordered a USB install stick with the Monterey OS. This isn’t all bad: an institutional user like a school typically takes good care of the gear, the unit is in pristine condition. Accessories are cheap-o Macally mouse and KB, wired, acceptable quality. Good price/performance, but be prepared to do legwork if yours hasn’t been properly refurbished. Look to Etsy for sellers who can get you a bootable USB with current OS.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Old but still fast and works great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast for everyday use. I mostly use it to watch videos online like Youtube and Netflix. Startup is fast and I can open multiple apps with no problem. I can open a lot of videos (not that I need to) with no problem. I like to multitask.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear image! Fast, reliable, no issues at all. Being refurbished I was skeptical but turned out to be awesome! 5k MAC for a fraction of the price, no chips, scratches either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceeded My Expectations!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my purchase. I can’t believe this is a “refurbished”computer?! So much faster and smoother than my old 2009 iMac! It also had more ram in it than listed which was a nice surprise! I really love Best Buy for making this kind of purchase available since I was unable to afford a brand new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    excellent imac!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you never say this computer was used before. Excellent condition and performance. The refurbish is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 3 out of 5 stars

    Good but not great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s a 2017 and refurbished, it works great! Connected to my wifi and did all the updates with no problems. It also came with a keyboard and mouse which wasn’t apple. For the price, it should have came with a better keyboard and mouse. The keyboard works half the time and the mouse is flimsy and also only works half the time. In addition, not being able to put a protection plan on it makes me worry. So if it does by chance kick the bucket I’m screwed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, the only thing was the memory wasn't enough for design/photography softwares. It was so slow, takes 5 minutes to start. I add it 32g and works good now. The graphics are perfect. Overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived quickly and looks brand new! This thing is a work of art and was easy to set up. Best part is that it was WAY cheaper than a new one and does what I need it to do. The screen is crisp and looks huge compared to my MacBook screen. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, and is exactly what I needed and expected. The mouse and key board are pure junk! Although I haven't used it a lot, I can tell you the right side shift key does not work. The pinwheel on the Mose is archaic!! All in all, an OK deal?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Refurbished 27" iMAC 5K

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished iMac! Since purchasing this iMac, we have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac 27”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to install, great size computer and 5K all movies looks greats

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening it, I loved it. No scratches and definitely brand new feeling for a pre owned one. Size was great too. Obviously the mouse could’ve felt more up to date and the keyboard was pretty for it being corded. Everything was great until I started actually using it. It just runs a little too slow for my liking. My 75 y/o father didn’t mind it but I would just switch users and it would take at least two minutes for it to log off and then try to get to the switch user screen. Even trying to open up a new app takes a couple of minutes for the computer to think. If you don’t mind the lag, I def recommend especially for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple is amazing! No scratches or dents, packaged professionally and no school info at log in from previous owner. I would buy refurbished products from "Best Buy" again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd iMac purchase! Wanted to get this as Apple has discontinued the 27" display. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    super happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it also the service in hollywood is amazing and my computer is working excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, works as expected would recommend. 2nd iMac

    I would recommend this to a friend
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