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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the 27-inch screen size, calling it "great" and "big." They appreciate the discontinuation of the 27-inch model, as it fits their needs well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing computer, but a little slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iMac, I bought it for two reasons. 1: I needed a big high resolution display for doing excel work. 2: I needed something that could natively run Windows, which you can do for bootcamp. This computer does both of those things flawlessly as well as having a good gpu and cpu. My main problem is that it is a bit slow compared to the newer iMacs in general responsiveness but it does its job and it does it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent iMac and easy setup! needed a software update, but otherwise, working great. I didn't like the keyboard and wired mouse that came with it, so I got an apple keyboard and mouse so it was wireless/bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple is awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is all I expected. But, I spent hours on the phone with Apple, attempting to update the operating system. It would appear you may have had this iMac for about two years. Or, the prior owner simply never updated their operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with shipping and product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came ahead of schedule is in good working order. It could have wiped down a bit more before being sent out but I can live with it. No scratches or blemishes. Transaction was easy and reliable. Best Buy has been my go to for new and used devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple computer. Screen is great and big size. I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Imac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was damaged . Scratches on screen and base . This is my first refurbished computer and I think it's gonna be the last. I exchanged it and I supposed to get another one today so if it's damaged it I'm returning it. I think I should have purchased my refurbished from the Apple Store. I would do it updated one on my computer that's coming today.. I love the size of the screen and most of the customer service reps I spoke with, were very knowledgeable and professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Highly recommended. Fast and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product. Havent had any real huge issues as of this moment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It's a Mac do I need to say more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, All in one computer. The 27 inch screen is brilliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer works well. I git mine refurbished but it works well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was sent a damaged item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a Mac that had gashes and dents all in its screen and was never told anywhere on the listing that it would have those. Then I tried to call and fix it and no one had an answer other than send it back

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came very protected, keyboard and mouse are 3rd party but are very good. however the complaint that I have is that it did not come with the main plug that powers the I mac itself, good thing I had an old one my sister gave me if not i would have been screwed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Savings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Made a huge cost saving decision. In addition I love the 27 inch which fit some reason was discontinued

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the refurbish model, and when I got it, I see this screen almost been cracked, and it has numerous small pin holes on the screen as if somebody did not handle the screen well and whoever returned it, abused the unit pretty well, I'm surprised noone cares for it , you can tell by some people comments here as well,, and there is no quality control, and its Best Buy fault for not making sure Customer products are up to the standards of Apple and Best Buy standards, it's a waste of time.

    No, I would not recommend this to a friend
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