Customers find value in the sound quality, wireless connectivity, comfort, and affordability of the Geek Squad Certified Refurbished AirPods. They appreciate the great sound, the convenience of not having wires, the comfortable fit, and the reasonable price point. However, some customers have concerns about the packaging, cleanliness, occasional defects, and scratches that may come with refurbished products.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 979 reviews
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
The Best Wireless Headphones Ever
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are quick to connect and super clear audio. They hold a charge very well and the charging case is awesome. Very easy to travel with and I highly recommend. I added skins to protect them and they look great
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Sounds Great!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my AirPods. They sound great, I work out with them everyday! They fit my ears just right and i have not had an issue with pairing them to my iphone. I love the simple pairing when i open the AirPod Case. The sound is better than I expected from these tiny earbuds. I would definitely recommend this to anyone looking for a great sound experience! The AirPods hold a charge for a very long period of time! After the AirPods die, the case will charge them back to 100% in about 15-20 minutes. I can recharge my AirPods fully about 3 to 4 times.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased these for my daughter and she loves them! I don't think she has any clue they're refurbished! :)
She said they have great sound quality and battery life and is very happy with them
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
The best ear piece j have used
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits so good in my ear and has amazing audio quality
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Perfect condition- great purchase!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can’t even tell they they weren’t brand new. I’ve had no problems and I’m extremely happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
I brought these airpods as a gift for me because..
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This year I wanted to make sure that I gave myself a gift first and since they were a reburnish pair it was much cheaper and I am glad that I did because they are awesome and work well. I paid for insurance just in case and I know that if you misplace one you can use the find iPhone app to find it. I experience this already and was able to locate in on my desk in my office. How cool was that? Plus since I purchased them through and shopping club I also get money this is a win win deal
I would recommend this to a friend
Rated 5 out of 5 stars
Used product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 Airpods and one of them was delivered opened and used.
I would recommend this to a friend
Rated 1 out of 5 stars
AirPods - Geek Squad Certified Refurbished
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure what refurbishing involves with Geek Squad but these EarPods were absolutely disgusting! The case was extremely scuffed! One of the EarPods had hair all over it. Both AirPods had ear wax around the ear piece that goes into your ears (See picture). Recommend not buying EarPods that have been refurbished!
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It s good product but it’s not keeping it charge
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think I will upgrade to s new one because this one is furnish
I would recommend this to a friend
Pros mentioned:
Condition, Sound quality
Rated 5 out of 5 stars
Excellent Earpods
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Earpods for refurbished they are like new and at a better price when best buy has them on sale no issues at all with them i love them i highly recommend getting the refurbished earpods specially when they go on sale
I would recommend this to a friend
Rated 3 out of 5 stars
AirPods
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
AirPods are great, but would change a couple things.
I would recommend this to a friend
Rated 1 out of 5 stars
Not refurbished, just used...
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oh, my gosh. I wish I read the reviews before I made the purchase. This pair is definitely not refurbished. The box looks like it has been immersed in water or other liquid before. I can see dirt on the ear pods. The picture shows what they look like even after I wipe them with tissue.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the first truly wireless headphones that sound great. The amount of technology built into these little things are amazing and when paired with an iPhone the true potential of the W1 chip is unlocked. It can detect when it’s in ear, if one of the headphones is taken out of the ear it automatically pauses music, putting it back in starts the music up again, you can also use only one at a time if you want and when using one ear piece output is still in stereo, the case and the headphones charge pretty quickly, double tap guesters can be used to perform certain functions like play/pause etc. A few of things to be aware of: these are not for audiophiles although they sound really good and some may find that they don’t stay put in their ears. Also they don’t look very good! Would definitely recommend though.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
I like these a lot.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like these a lot. I had a nice Bluetooth earpiece from Plantronics before and it was a good one, but I like these even more.
Pros: Good connection and good range. With the battery case they last a long time. Though they don't sound as good as over-the-ear headphones, they have pretty good sound for music. Having them in both ears is great for calls. They also stay in my ears when I'm jogging, which surprised me.
Cons: If I am wearing gloves they are difficult to remove from the battery case. Also they only last a few hours when I use them to listen to music, and then they have to go back into the case to charge. It would be nice if they could last all day, but then they'd have to be heavier so it's a good trade-off.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Fit is awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these as a referral from a co worker, I was skeptical on the fit due to my ears a very small so a lot of ear buds do not fit. These were surprisingly a great fit, I can wear them all day and they don't fall out. I will try to work out to see the fit but overall the sound quality & size are GREAT...
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Cons mentioned:
Bass
Rated 4 out of 5 stars
Second Best Completely Wireless Ear Buds
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These ear buds are the second best completely wireless Bluetooth ear buds I’ve ever owned. The build quality is great, but I do find the case does attract random dirt and other debris that is hard to clean and ends up making it look discolored after prolonged storage in your pockets. The sound stage is decent enough for pod casts and for music the highs and mids are great while the lows leave you with something to be desired. The battery life is not that great, at around 40% volume I get 3.5-4 hours of use, I counter this by using one ear bud at a time and charge one bud while using the other. The case keeps the ear buds charged for around 8-10 charges. One downside for some people is the shape of the buds is that it is the same shape as the EarPods that come with an iPhone, it’s not an issue for me as they fit perfect in my ear, but if you hate Ear Pods, you’ll hate Air Pods. The only set of completely wireless ear buds that are better than this are the Power Beats Wireless Pros, they fix all issues that the Air Pods have in my opinion.
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit, Sound quality
Rated 5 out of 5 stars
Go with the original!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are plenty of knock-off products on the market, but many of them simply fall short. I bought these for my wife after having bought 2-3 other "true wireless" substitutions. None of the others fit or functioned in a way that inspired her to continue to use them. The fit of the Apple design is perfect for her ears. She can wear them for casual use, running, etc. and they stay put. Others have not worked as well. As for setup, pairing, sound, etc. It was a slam dunk. Apple does that well. The product arrived, and my wife handled setup and use without asking for any assistance. I have not heard any complaints since that day. Enough said.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Bass
Rated 4 out of 5 stars
Refurbished is good as new.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I was hesitant about get a used pair of earbud. But when it comes to apple products, there never seems to be a discount on these. I couldn't justify buying these at $159. When there were many other better sounding earphones out there. But when these became available I thought it would be great. The best part of these are the battery life. I've had other bluetooth head phones but these seem to last me the longest before having to recharge. They fit comfortably for me and have dynamic sound range that allows me to enjoy most genre of music. The only range maybe lacking is the bass range. Other than that I really like them.
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit, Sound quality
Rated 5 out of 5 stars
A good buy.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good wireless earphones. I got them refurbished and they were a great deal considering how expensive they are. I like that they were easy to set up and that I don’t have to worry about any chords getting in the way when I workout. The audio is very good and I don’t have any problem keeping them in my ears when I move around. The sound was pretty clear when making calls and I’ve never had any trouble with them. I have a pair of beats wireless earphones and I definitely prefer these instead.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
As advertised
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They ears pods work well, the sound is good, battery seems to last well on one charge. The charging case is small and convenient. The only neg area of mention is they do slip out of the ear quite easily. I would not recommend exercise where you are no stationary. My wife had one slip out while cooking and just missed the wet ingredients bowl. something to adhere to the ear better would be an improvement.