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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 217 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished iPad mini as a highly portable and conveniently sized device, perfect for everyday use and travel. They appreciate its excellent refurbished condition, ease of use, and reasonable price. However, some customers have expressed concerns about the inclusion of a non-Apple charger and the presence of scratches on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 217 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Low-Key, Portable iPad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past two years I've used an iPad Pro 13.9", and also an iPad 10". Now having bought and used the iPad mini 6, I'm getting rid of the other iPads. The Mini is so portable, I find I'm taking it everywhere with me. In the past I'd be reticent about pulling out my gigantic 13.9" in public as it draws attention; not so with the Mini. It's diminutive but I find I can do everything I need to do on it, and it's super low key. It also uses my Apple Pencil. I got a fantastic case for it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Geek squad certified refurbished iPad mini 6 in great condition! There was some sticky stuff on the back but other than that it came looking almost new with no dents or scratches at the back and none on the screen. It started up fine and I have been using it for 4hrs and more daily for 11 days since purchase with zero issues! Bestbuy even provided me with an Apple 70W charging brick and a new Bestbuy USB-C cable. Definitely worth it and glad I took the leap!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. No previous damage! i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downgraded from an iPad Pro 11inch 2019 and I love this thing it’s so light fast, and does everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mini iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so much he takes it everywhere with him. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this iPad is refurbished, it works as if it’s brand new. I bought this size because it’s perfect size for traveling esp on a plane and i even take it to the gym with me to watch shows or sports while running on the treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad! Such a great investment and i lovE that it's not huge to carry around

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Refurbished iPad mini with screen scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refurbished product. It has a few deep scratches on the screen that I was not expecting. But overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this iPad came as it’s described perfect condition 64 gb no scratches or anything love it would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 2 out of 5 stars

    Not very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have the highest of expectations with it being refurbished, however when it came with huge dents and gouges out of the metal and no charger at all, I was a little annoyed. I guess thats what you get for getting refurbished but just be careful! Other than the cosmetic issues though its amazing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I would buy it again. Excellent, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for everyday use. Obviously not for heavy editing or video. Battery life needs a boost but that’s about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Changing IPad?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is super functional with so many perks, and i absolutely love the nostalgic feeling of Touch ID along with new and refreshing features like the Apple Pencil 2. I will be buying more and you cannot absolutely cannot beat the prices of Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about to start nursing school and they had a great Black Friday deal going on with this refurbished iPad mini. Works just as great as a new one and I saved an amazing amount of money!! I would absolutely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good producy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in good condition a couple of minor scratches but nothing too serious

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    excessive scratches/dents lead to a return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the latest iPad Mini, and the packaging was satisfactory. However, there were too many scratches and dents on the surface, so I had to return it. These flaws significantly affected the user experience. I hope the manufacturer improves their quality control to ensure customers receive flawless products. Looking forward to a better shopping experience in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good is very usefull for me. I am very impressed that still have good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What was refurbished?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one today and got to say i have had ipads look brand new over 4 years and dont look like what i got. Better go with a Apple Refurbished unit. Not even sure they replaced with a new battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    iPad Mini - Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of technology and devices, the iPad Mini 6th generation (Wifi, 64 GB) is a device to fulfill a niche from a variety of needs. As a student, this device has served as a great e-reader. Its size serves itself as convenient as it can fit in many tiny bags for ease of access. While I will try not to put any biases for or against this device, I will try to be as fair while being subject is addressing the many great features of this device while also addressing its drawbacks. I will make my ratings out of a scale of 5 Display (3.5/5): The iPad mini, with its 8.3-inch liquid retina display, is fantastic for its size. If you are looking for a tablet sized device that is not too heavy but not too small, this device will be a choice for you. My only criticism for the device is the liquid retina display. In comparison to other iPad models, as well as other devices, in pales in comparison to many devices offering OLED or AMOLED screens. The blacks of this screen are not rich, and they pop out more as a gray rather than being a true black. In all other aspects besides screen type, the iPad is competent with its 500 nits brightness, 2266x1488 resolution at 328 ppi, and its antireflective coating. One thing I will mention are that in my personal opinion, the bezels of this device are huge and I would wish that they would be shrunk in the next generation of iPad Processor/Chipset/speed (4/5): The device utilizes the A15 chip from the iPhone series. The chip is amazing at its upkeep and while I do not notice lag, processing speed is slow in comparison to other devices that I have used. I understand that the iPad mini is not supposed to be Apple's top tier line, but considering it is a line of its own and for the price point, I would hope that the iPad mini would have improved speeds. For many apps, the apps work great. For some apps, I notice that certain apps would crash for heavy processing in comparison to my iPhone processing. Storage (2/5): The iPad mini lacks strength with its offline storage. There is little freedom to pick and choose for the iPad models as, in my opinion, Apple offers two options for storage and there is no in between. The iPad mini with lower storage only offers 64 GB in storage versus other identical models offering 256 GB but at a higher price point. While iCloud storage is a solution to this, it is unfortunate that the price gap is big. Camera: (3.5/5) The iPad mini utilizes a 12 MP wide camera with a f/1.8 aperture. The camera is decent for basic tasks and in my general opinion, it is to the same level as other competitors in its price point from my opinions of the naked eye. I ranked the score a 3.5/5 because of the front camera which is excellent for use with FaceTime, especially since center stage (the automation of the front camera to pan to your face if you are within general range) is offered. Software (4/5) The iPad mini has excellent software. iPadOS on a tablet this size is excellent for multitasking. While other devices may offer much better multitasking software, due to this device's size and chip constraints, I believe that iPad OS has maximized its potential to its best ability. This device is excellent for note takers who would like presentation slides on one side and would like to take notes on another. Speakers: (4) Speakers sound as good as other speakers, I do not think they are the best speakers in the world, but the loudness and quality do not interfere with one another. As someone who personally enjoys playing music loud, quality does not shrink if you raise the volume to max. I think the speakers are a very balanced piece of hardware on this device. Security (4/5): Touch ID serves the main lock and unlock of security on this device. My only critique is that I was not used to using my fingers on the lock button to unlock the device. This was more of a personal issue on my end and have so far gotten used to it. But it does its purpose, I'm just picky for the convenience factors! Battery (5/5): Battery on this device is amazing! I applaud apple for making such efficient chipset. I know I critiqued the chip for speed earlier, but the iPad mini is not a device prone to heating and it does its job to effectively manage tasks as to be smart about power and battery consumption. I am able to use this device throughout the day with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Sent wrong color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says Space Gray on the site when I ordered this but they gave me Starlight White. It's 64GB alright but I was hoping to get the right color. Other than that, iPad mini 6th Gen is still a great buy for a simple and small-sized iPad to bring around for note-taking, book reading and content consuming. Still can't go wrong with this in 2023.

    I would recommend this to a friend
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