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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 31 reviews

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87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished iPhone 7 Plus 128GB, particularly its price and condition. Many customers commented on the good condition of the phones they received, while others highlighted the affordability of the device. There were no major concerns or complaints reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over a month since I've been using the Iphone 7 and am absolutely amazed at the smoothness. The controls are a big different so it takes me a little bit of time figuring out all the features. Camera, clarity of screen, touch response, music playback... It's all there and with great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online buy from Best Buy it shipped on time and have had no issues with my phone. I upgraded from a Samsung and won’t be going back.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    iPhone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive about buying a refurbished phone but it is in Great condition, it's a great phone, and for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Earphones

    Rated 5 out of 5 stars

    iPhone 7plus refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Works like new and looks like new! Didn't come with earphones though :(

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pretty much new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Certified Geek Squad Refurb phone in hopes that it was a viable alternative to buying new and I was pleasantly surprised. The iPhone 7 came with everything a new one would except for the lightning EarPods and original iPhone box. I was afraid the jet black iPhone would have some physical imperfections but it was flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refurbished iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great Geek Squad refurbished iPhone 7 Plus. I received the phone and it was basically like new! Cosmetically it was perfect, just a very faint tiny scratch in the glass screen, but nothing you would notice if I hadn't really analyzed the phone. I was hesitant on buying a refurbed iPhone because I was uncertain how the condition would be when I received it, but I'm glad I did, which saved me a couple hundred bucks! I purchased this AT&T locked iPhone knowing that I would be able to unlock and bring it over to T-Mobile. It worked perfectly, EXCEPT that the only issue I had was that the IMEI number did not correspond with the iPhone box it came in. When I tried to unlock the phone using the number provided on the box, I received an unlock error because the phone was already "in use" by another user, therefore, not eligible. Come to find out that the IMEI number didn't match when I checked the SIM card tray, since I wasn't able to get passed the Welcome screen to check the IMEI under Settings. Long in short, buyer beware, when you receive your iPhone to check the iPhone settings or sim card tray before you provide the IMEI number so that it is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Quality - Like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy Geek Squad certified refurbished products which always has the same quality as factory standard. This time it also didn't disappoint me and the iPhone 7 plus works perfectly as brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always like a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good cell and I haven't had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had big. Issue with refurbished I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the re-certified refurbished iPhone from Geek squad and when installing the new Sim card ADMD sure that the phone was stolen phone and I had to return the phone back they could never figure out why it was showing like that and after that I got a new iPhone 7 Plus

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    APPLE IPHONE 7 PLUS JET BLACK 128GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I just receive my iPhone today and I'm very please with it, this phone is just like new I save almost $300. phone works fine without any issue and no scratches on it at all, thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only notable difference between this refurbished phone and a new one is the price. Function fine. Looks new. Glad with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Not bad for a refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device looked new. No problems thus far. There was enough of a price difference to make it worth taking a chance on a refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Bestbuy.com and so far its been two months and its working the way it should be. Still have 9 months of apple warranty left. Phone was locked to ATT but filled out a form on ATT website and was unlocked within hour so would recommend it to anyone..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone really looks new and I really enjoyed it.No scratches .Just brand new

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone 7plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money buying this phone opposed to buying it new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 plus keeps a charge and is the fastest yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone, looks brand new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. The phone looks great. Love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refurbished phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price... battery was great... no scratches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great and the added geek squad protection plan came in handy

    I would recommend this to a friend
  • Cons mentioned:
    Earphones

    Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, however, it came without a headphone.

    No, I would not recommend this to a friend
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