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Customer reviews

Rating 3.9 out of 5 stars with 130 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and condition of the Geek Squad Certified Refurbished MacBook Air, along with its attractive price point. Many appreciate its ease of use and find it suitable for everyday tasks. However, some customers reported issues with the included charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Rated 4 out of 5 stars

    saur good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for myself as an early christmas gift! I love it so far! (but then again i haven’t had it long haha) One thing i have noticed is that the battery drains fast and is completely dead after like 6 hours of continuous usage so do with that information what you will. Apart from that, I think it’s worth it for the cheap price point!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I'm in love with my new MacBook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, if you on a budget you should get it for yourself like I did, I'm enjoying it. Perfect gift for your children you don't have to spend a whole lot a of money on a computer. Just try it! It’s fast!speed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good battery life,I created my presentations, and enjoy music ,books ,movies and more .Great performance for everyday tasks ,excellent notebooks for me ,nice balances of durability and right weight ,originally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in 2 days, its a ysed laptop so i wasent expecting a suoer shiny new looking laptop, so yes it cones with some scuffs and scratches and some dirt but thats still good for the fact that it runs perfectly fine, all the keys work, the speakers are what youd expect for a laptop, and the screen is in perfect shape

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Macbook 13in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This macbook is absolutely perfect, it's a great size for traveling and it's such a beautiful silver color. The quality is absolutely amazing and easy to navigate. This is overall a great product, 10/10, definitely will purchase again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Promising but fell flat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup seemed to go smoothly but i was unable to boot up the device the next morning. Could be that the upgrade to OS Monterey took too mixh from the little guy. Disapponted! I was really enjoying getting to know my first Mac so am hopeful to find a functioning device at a similar proce point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 5 out of 5 stars

    Old charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc was ok but the only thing I didn’t like is the charger it look old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Mac, it was so easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    reliable performer for everyday tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the Geek Squad Certified Refurbished MacBook Air® with a 13.3" display, Intel Core i5, 8GB of memory, and 128GB of flash storage, and I couldn't be more pleased with the experience. Performance: The Intel Core i5 processor and 8GB of RAM make this MacBook Air® a reliable performer for everyday tasks. Whether you’re browsing the web, working on documents, or streaming content, the performance is smooth and responsive. The 128GB flash storage provides fast access to files, though it may require managing storage if you have large files or numerous applications. Design and Build: The MacBook Air® retains its signature sleek, lightweight design, making it highly portable and ideal for users on the go. The silver finish gives it a modern, elegant look that complements its durable aluminum body. The 13.3" display is crisp and clear, though it’s not as bright or vibrant as some of the newer models, it still delivers an excellent viewing experience. Refurbishment Quality: As a Geek Squad Certified Refurbished product, this MacBook Air® arrived in pristine condition. It was evident that thorough testing and quality checks had been performed. The device looks and feels like new, with no noticeable scratches or blemishes. The refurbished status also means a more budget-friendly price point without compromising on quality. Battery Life: The battery life on this MacBook Air® is impressive, lasting a full workday with moderate use. While it may not match the latest models, it’s more than sufficient for typical daily tasks and offers great longevity. Software and Usability: Running macOS, the MacBook Air® provides a smooth and intuitive user experience. The operating system integrates seamlessly with other Apple devices, and the pre-installed software is a nice bonus. The keyboard is comfortable for typing, and the trackpad is responsive and precise. Overall Value: Considering the Geek Squad Certified Refurbished status, this MacBook Air® offers exceptional value for its price. It’s a solid choice for those who want a reliable, stylish, and well-performing laptop without breaking the bank. If you’re looking for a dependable laptop for everyday use with the added reassurance of a thorough refurbishment process, this MacBook Air® is a fantastic option. Pros: Excellent performance for everyday tasks Sleek and portable design Refurbishment quality is top-notch Good battery life Cons: Limited storage capacity Display not as bright or vibrant as newer models Overall, I highly recommend the Geek Squad Certified Refurbished MacBook Air® for anyone seeking a quality laptop at a more affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $450 this is the best deal! I was curious about refurb as I no longer like the prices of NEW things and my computers got too old. I didn’t have really any expectations, but the laptop works great. I love MacBook Air so much and have wanted one for a while. Sure this one has a few dings but they’re minor and do not bother me (especially since it’s refurb and $450). I think you guys did a great job and it was easy to set it up plus it came with the original Apple cord. I also liked the option as a Best Buy card member to receive a gift card or waive the accrued interest with this purchase. Just really smart all around. I’m happy.

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 3 out of 5 stars

    Great but some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I bought it for, I thought it was really well. The only thing was the charger. The charger ended up being annoying because it wasn’t working at first. I had to disconnect the part, blow on it and then reattach it for it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible dear.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device I've ever buy to my daughter who's going to college soon. She uses it every day to study and do all her assignments. The price was incredible. I wish if they will offer the same deal again so I'll buy it again for my son. The delivery was fast and great packaging. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition & works great. It was a awesome deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Air - now lighter than air itself

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly powerful laptop, and it is so ridiculously light. I recommend this to anyone who needs a laptop that gets the job done better than ever AND lighter than ever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a "Geek Squad Certified Refurbished" computer. It would not stay charged and geek squad said it might need a battery but they could not check or fix it, I had to take it to Apple. When apple looked at the machine they said it clearly had liquid damage to the inside, the battery was shot and they recommended to not fix the machine. I asked Geek squad what does it mean to be "refurbished" and they said they plug it in and if the screen comes on it's sold as a certified refurbished machine. I returned it and the clerk said if a GSCR machine is returned it's not resold. So the business model is take in old machines, sell them and hope they work! They are NOT refurbished. I do NOT RECOMMEND any geek squad certified refurbished equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent choice for those who need a powerful, stylish, and reliable laptop. While it comes at a premium price, its performance, build quality, and stunning display make it one of the best laptops in its category. If you’re looking for a high-end device for work, creativity, or entertainment, this is a fantastic investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Handles all of my work without any problems. I strongly recommend it to anyone in need of a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very solid laptop with minor issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an old PC. After reading some of the negative reviews, I was skeptical about buying refurbished, but mine did not have these problems when it came in. Mine came with a working charger, it runs well, and it looks almost new minus a few very minor dents and scratches. The only negatives I've found with it are that its' battery seems to drain rather quickly in sleep mode and it feels a little slow to start. But these problems can easily be neglected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Happy with best buy apple purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the Apple laptop for a few months I have to say it is very nice and user friendly, excellent condition, long battery life and pretty lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Apple laptop for me and I love it! I’ve had it for over a year now.

    I would recommend this to a friend
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