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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 26 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the excellent condition of the Geek Squad Certified Refurbished MacBook Pro, with many noting that it looks practically new. The long-lasting battery life is another frequently praised aspect of this laptop. There were no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    macbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a nice computer and it works good recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal downside is I was given a non Apple charger that broke two weeks in after buying

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Can't complain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. I have been using HP's my whole life, but my recent one just quit on me, and I've been wanting a macbook for a while. I was worried at first I wouldn't be able to adapt to a new style of laptop, but this laptop is SO MUCH more convenient, especially if you are an iphone user. The keyboard is a bit smaller than what I'm used to, but that wasn't much of a problem. I could not tell at all that the laptop was refurbished, it's in excellent condition. No dents, scratches, etc. The graphics are good. I LOVE the touchbar. Sound is amazing. Battery life is great. I just recently had to create a website for myself, and doing it on this computer felt way less complicated. The only thing I would say is that when I first received the computer, I tried to download an apple app from the app store, and there was a message that said I couldn't because I didn't have the right software and that I needed to update the computer. The computer kept getting stuck on "30 minutes remaining" I (after 9 hours of attempting this) was finally able to get it to upgrade to a software update that wasn't the most recent one. But I'm worried about if I will be able to update it in the future. TLDR: great laptop, software?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished MacBook and it came in excellent condition. I can’t even tell it was pre-owned. Came with a brand new charger and was so easy to set up. The price is so worth it, I can tell this MacBook will last me a long time. It’s very fast when loading and battery life last a very long time so I don’t have to charge it often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the details you provided, here's a review for your MacBook Pro purchase: --- I recently purchased a refurbished MacBook Pro and am thoroughly impressed with its performance and condition. Despite being a refurbished model, it arrived in pristine condition, indistinguishable from a brand new unit. One of the standout features of this laptop is its long-lasting battery life, which has significantly exceeded my expectations, allowing me to work uninterrupted for extended periods without needing to recharge. The display quality is another high point, offering sharp, clean images that make viewing documents and multimedia a pleasure. This MacBook Pro strikes a perfect balance between high performance and value, making it an excellent choice for both professional and personal use. I highly recommend this model to anyone in the market for a reliable, high-performance laptop that feels just like new, without the brand new price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I never write reviews but for this item I will!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky when buying used items because I always think “I can get it in perfect condition if i pay full price” but this macbook looks brand new!!!!!!!!! I am so grateful I bought it I dont regret it one bit!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal! Great condition and feels brand new! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came on time but have a few scratches. It runs great! The charger looks a bit rougher like been used for a very long time but at least it charge the laptop. I recommend this !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost good to be true!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the macbook pro's smoothness, features and touch bar. However, after doing all the necessary steps, I learned that the screen has some dead pixels and it glitches most of the time especially when you watch movies so I returned it bacl to tje store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New to Me MacBook Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in excellent condition. I am still learning the features as I was a prior Windows user.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work out of the box but I remain hopeful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband. I opened it up the weekend before Christmas to check it out before wrapping it and unfortunately it would not power on at all. I take it in to Geek Squad tomorrow to see if it can be fixed. I have high hopes Best Buy has yet to let me down and when the repair is done I'll update this review to reflect! Hopefully it doesnt need a full replacement its to close to Christmas and would likely arrive after the holiday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bad battery with it and nit even the right charger for it so i use my iphone charger. I expected to probably get a poor battery one and well i definitely did unfortunately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy refurbished!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again another amazing product that was refurbished and works as if it’s brand new. i love it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Christmas Gift - Working Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the computer was in really good condition and everything is working as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started running hot...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, heavier than expected, great panels & app/program features. Excited about space, but started running hot 1-2 mo in. I hope well be able to exchang. Purchased early Nov, over heating began mid Jan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook 13 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, like new I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbish product look like you. Super professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good quality and pretty new. Battery good be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished understanding it wouldn’t be in the perfect condition. The one I got only turns on for a brief period of time and then shuts down and says it’s dead. The battery is very loud, sounds like the laptop it’s overheating every time it’s on. I wouldn’t recommend buying this one, I see the reviews for this are very good but I am shocked at how my laptop is acting even for a refurbished one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer no problem or issues, runs well truly been loving it to be honest

    I would recommend this to a friend
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