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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 89 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

55%would recommend to a friend

Customers are saying

Customers enjoy the iPad Mini 2's screen size and its generally good condition upon arrival. However, many users report significant issues with software updates, inability to download apps, and poor battery life. Performance problems, including unexpected shutdowns and glitches, were also frequently cited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 89 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Useless item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, item is pretty much useless. Can’t update, install new apps or open previously owned. Cant forget to mention the 30-45 min battery life. Waste of money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, my daugjter couldn't download any games. It shuts down on her even tho it's completetly charged. Can't even update the tablet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software updates

    Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad works fine. I was unaware that the latest update is not available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    IPAD Mini 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Ipad and tried to update and cant update. Thats the only downside. But other than that it was in good condition and it was really good taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price for this iPad. My son wanted one and I wouldn’t get him a brand new one as he’s only 5! He uses it to talk to his dad who is in the military and it makes him feel special

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a junk and outdated. Bestbuy should not have sold these products. The saddest part is that I bought two of them that I was planning on giving as gifts. I was so disappointed. Even Apple won’t even consider them for a trade.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so outdated you can’t even download apps on it. You guys didn’t disclose that when I purchased it. Apple said the resale value of it is $1. I felt like I was tricked and robbed. I wanted a refund onto my original payment method or on a gift card for apple and they refused and gave me a store credit I’ll never probably use. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't purchase it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery don't work well, my kid can play only 40 minutes before dies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter still have it!!! Better than ever. Keeps me working while she’s working lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every about it! I would recommend to anyone. All around greatnipad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product, just outdated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came out too long ago it receives no more updates.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother loves it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still work perfectly well since I got it a year ago. My father took it from him and is now using it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very fast. Great graphics and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for preowned I had no problems from this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery started overheating the second that I turned it on. It has a slow processing speed and started to die 20 minutes after being used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Home button damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad mini I bought has the home button not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price love apple would buy a newer product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product would recommend buying refurbished

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a kid play ipad but can not download netflix and orher streaming services due to not being to update but still great serves purpose

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Didn’t work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I had to return this item. I bought it for my daughter to play educational games for school and every time she would play for a few minutes the app would shut down, it did this with multiple apps, then it started shutting down completely. It was rather sad for her. So we returned it and got a newer version.

    No, I would not recommend this to a friend
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