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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,907 reviews
  • Rated 5 out of 5 stars

    Really enjoying this phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhones for several years. The new camera quality is a nice upgrade from my previous model. The battery life and processing power are also a nice boost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around phone. Fantastic camera, faster than my X and battery life is a lot better. A little pricey but once again Apple does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is the big deal of course. Love how fast fast id works. Not sure of any other improvements compared to the 10. Battery life is good of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 11 is great. Longer battery life. Faster loading of items. Takes awesome pictures and videos with a lot more editing and options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen! enough storage for just about anything! The best features on this phone tho are the cameras; capable of professional looking photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great camera, clear calling, fast charging, lasts days on a single charge unless streaming, definitely recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 11 is great. Longer battery life. Faster loading of items. Takes awesome pictures and videos with a lot more editing and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over all phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone over all I love the updates for the camera. The night time pictures are awesome. Amazing I fact. The pictures are clear and great. I did go from a smaller phone so adjusting to the new size took a day or two but I would buy again. Battery life is great too! There have been a couple of times I have gone two days on one charge. It does charge quicker than my last iPhone. I do feel like phones are super expensive now so I’m hoping this one lasts for a while. Only time will tell on that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I’ve had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the iPhone 6 for the last 4-5 years. This larger phone is easier for me to see. The camera is great and battery life is great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cadillac of iPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is incredible. That alone is worth the added cost. The increased storage and screen size is excellent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone. Cameras are great! Phone is super responsive and fast. Battery literally last over a day and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior camera and picture quality. Fast. Super easy to use. Can't go wrong with this phone. It does everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched between iPhone and Android often. I'm really enjoying the 11 Pro Max. For me personally, I like that it's heavier than past models and a little thicker. The battery life has been great along with the cameras. If you have the X, XR, or XS it's not worth upgrading if you don't use the camera that often. All of the improvements are great, but not worth upgrading just yet, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s birthday and she absolutely loved it. She previously had an iPhone 7 Plus and this upgrade is a million times better. I actually still have an iPhone 7 Plus and when we take pictures, especially in a dark place, like a restaurant, you can just see how amazing the camera upgrade on this phone is compared to the older ones. The size of the actual phone is pretty much the same, however you get more screen space on this one. Definitely a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing , phone charger and battery last for days. Processor is smooth and fast. Best iPhone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures, big screen, great quality and super easy to use! As well as it coming in an amazing color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Still learning it Great storage Nice size Beautiful camera Love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good battery life, processor, camera and display. If you like Apple products, you’ll love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone with great lines. The camera capabilities are great, taking crips pictures and 4k video. Speaker is loud. Opening applications is fast on this beast. I purchased this back in December of 2019 using AT&T upgrade program, and the phone is so great that I skipped upgrading to the iPhone 12 when it came out. I will probably upgrade it this year to the 13 when it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone yet! Has an awesome screen with the super retina XDR OLED display. It makes pictures and videos look amazing. The back glass is beautiful, it has the frosted glass look to it. Cameras are amazing and take the best pictures on any smartphone. Love the ultra wide camera. Very fast when performing tasks. With iOS you get updates very quickly and security is the best out there. Face ID is awesome and even faster now. This phone is amazing.

    I would recommend this to a friend
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