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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,951 reviews
  • Rated 5 out of 5 stars

    Upgrade from iPhone XS Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the silver iPhone XS Max and was going to skip this iPhone 11 Pro Max, but the cameras and sound quality is much better. I loved my XS Max, but I love this iPhone even more. For me I want the best quality in cameras, but if that does not matter to you, you may want to wait until next year. However, the battery life on this thing is astounding! A but heavier and thicker than last year, but that's what we wanted to get a bigger battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iphone, takes great pics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 11. It takes great pictures. Love the big screen and how fast the phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Apple phone. Ease of use, the screen is large and crisp. Photo taking is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Solid phone. Great screen, speed, and ease of use etc. Can't go wrong with Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth, camera is incredible. The battery life is acceptable as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    upgraded 6s +, expected more, same only better cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade, got a note 10 +, needed a second phone, got an 11 xr pro, they both work rock solid ,but i am not sure why i never got a note before , it puts the iphone 11 xrpro to bed , going to return it this week for a new ipad pro with plan instead, the note 10 plus will win forever , apple products work very well, face recognition is stupid fast compared to the note, but an adult professional needs structure , function ,and for $500 less and 750gb more total storage capacity, plus, the note even comprehends and can read and write my terrible handwriting, come on apple you had me for 5 years, you dont need to bloat the phone, but over priced , under stored, and all the functions that the stylus with note provide, puts the baby xr pro to bed, seriously under impressed, with this purchase, would cry if i wasn't an elite plus member with excellent return privaledges, thank you kindly for that best buy, ps. An hp omen is now my go to desk top with 2 samsung 27" , 4ks black friday deals( $1250 total, no lie) vs, my 27" ($3400)imac, great computer, beautiful screen, but not even close to the 256 gb ssd + 1 tb ssd, 6 gb 1660ti,and 32 gb ram( added 16gb post purchase for $65) the apples work solid especially when used with all apple platforms, iphone 11xrpro, overpriced teenager status bling, not made for 50 year who has discovered the better choice( seriously )11 xr+ camera and screen 15% better , function and price note 10 plus 85% better, try taking a photo 15 ft away from the iphone , how about editing the photo on phone, note destroys 11 i could go on all day about the level of disappointment, I will spare you, simply put , returning the 11 xrpro , next up, new ipad pro, vs new surface ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, love the full screen. Pic’s are great, battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new iPhone. I traded in my iPhone 7Plus and it was worth the upgrade. The triple lens camera with night mode, 4K video are amazing, and of course the speed is sweet. The updated Face ID has been I joy. You can lie it down and it reads your Face ID smoothly. The missing items was reverse charging and 5G, but the 5G is still new maybe by 2021 it will be more mainstream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and super fast. Battery life is incredible, at least for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone that is at first a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a phone that you can access voicemail, depend on applications not crashing and have the fastest phone tested to be faster than even the new Snapdragon 855 chipsets, this is the phone. It will not overheat, it will not crash and you get your phone and voicemail with some sense of privacy. Nothing new here, if you have one already though you only get a better camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, INSANE battery life. The is a bit heavier but it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I’ve ever had. Having gone from an IPhone X, which gave me nothing but issues, to this, it has completely restored my faith in Apple products. This phone has a sleek sexy design, good size screen, and incredibly lightweight. The display is amazing, as well as the cameras resolution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 Pro Max just like the IPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the specs on this phone and the iPhone 12 Pro Max and the only thing they had better was the camera but honestly this phones camera is so clear and wonderful. I saved a couple hundred also just getting the 11 than the 12 I had a iPhone X and compared to that this phone is in a different league.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Beautiful Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I saw all the photos of the phone online, I feared that I wouldn’t like the design. But when you get the phone and look at it in person it’s beautiful. Other than a few iOS 13 glitches, the phone overall is wonderful. The camera is as amazing as advertised. If you have an older iPhone and you’re looking to upgrade, this phone is a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes awesome pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing. Feels substantial in your hand. Great Camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hold it tight! It is a slippery devil

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this phone, except the new edge build. Without a case this thing might as well be a bar of soap! But since I always use a case to keep my phone nice and protected, it is not a big deal. Nice big screen, fantastic photos and videos and the speaker phone works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing device from Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the X Max and don’t regret it one bit! The camera is unlike any camera that has graced the iPhone. Battery life is definitely an improvement from last years model (my biggest reason for wanting to upgrade). Love the midnight green coloring. Like always, apple has created a gorgeous device that works seamlessly with the IOS software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, the screen, the speed and overall look!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get a new phone on release day, and I am so happy! The phone itself has great battery life, a wonderful screen and the camera is just unbelievable. The camera is so good that I now regret lugging around an expensive mirrorless rig. I took a shot of a sunset that blows people away, especially when I tell them it’s from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Big screen, easy to use, great camera!

    I would recommend this to a friend
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