The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro Max's exceptional camera quality and impressive battery life. Many appreciate the large screen size and smooth performance, while the ease of use is also frequently praised. However, some users find the phone's weight to be a drawback, and a few have expressed concerns about the 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 597 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work perfectly well have not had any issues since I bought the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Top of the line phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great camera, looks slick! The battery life is also amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Elegant phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Apple after years and years of android use. I can see the difference between the 2. I am enjoying the fact that I can have all my school work at the same time on all my apple devices. This makes it easier to track and keep up with my work. I love the camera. The selfies are flawless. The battery surprised me since I never run out of it. I am overall ecstatic about my newiPhonee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this phone! Don’t regret it at all changing from being a lifelong Samsung guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. Amazing battery, great color, 120hz goodness.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 8s and moving to th 13 pro can be difficult. The face detection is easy but moving apps can be difficult if you turn in your old phone and notifications go there. Battery life is much much better. The screen is fine and the camera is superior. Still learning but a good purhase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality, heat battery life, great camera, ample storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max 256 GB Serra blue

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the purchase the price is right I had it for 2 years now I’m really enjoying the phone not looking into upgrading to latest model overall great phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    upgraded from a three year old iphone 8+

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    latest and greatest newest iphone 13 pro max seems to be the new and trendy thing - if you are satisfied with apple product in general the screen and battery life is most noticeable along with all the features the new camera and editing/video features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my new Iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 13 Pro Max. Upgraded from XS Max. Battery life is excellent on this phone. New Phone is a bit heavier and a tiny bit less comfortable to hold, but nothing to really complain about. Would suggest holding both the 13 pro and 13 pro max before choosing which size is right for you.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    120hz refresh and MagSafe are the best features!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid jump from the 11 Pro Max. I was considering skipping this year, but the holiday promos and trade in from Best Buy was too big to give up. The most noticeable differences for me are the 120hz refresh and addition of MagSafe. Only cons are that it is a bit heavier, but overall solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    The best camera but iOS sucks on large screens

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Android just for the camera, as this phone has the best camera for photos and videos in the market right now, The battery life is insanely good on this phone! Other than that, I really miss Android, iOS is just not optimized for large screens like the Pro Max. Also, why a phone this big with this fantastic proccessor has no screen splitting for multitasking? Overall I'm happy with the purchase as this phone is giving me the best photos and videos I can get of my one year old son!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max is Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone - subtle specification updates over the 12pro max but the screen is much improved and the improvement is noticeable. Other than that dimensions are slightly different to the 12pro max so you will need a new case. Battery life is noticeably better than the 12 Pro Max also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best there is

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine needing more out of a phone. The battery alone makes it worth the upgrade, but the screen quality and cameras are icing on the cake. I typically upgrade every year, but I may have found the phone I can keep for a bit!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    iPhone Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro Max is a very well made cell phone, and I like it because it is easier to read than the iPhone 12 Mini that I had previously. I tried the iPhone 13 Pro first but the battery seemed to run very warm and would not last very long. The iPhone 13 Pro Max is better, but I still find that I cannot use it the whole day without charging it during the day. Also, it is very heavy and sometimes cumbersome. I like the size of the iPhone 13 Pro much better, and may decide to JUMP after 12 months or sooner. Previously, I had an iPhone 11 Pro Max which I gave to my wife because I thought it was too big, but I noticed it is much smaller. I would recommend this phone to those who need to see better. I have not used the camera much at all, but my wife who cannot see well thought that the pictures are very clear. I also tried the One Plus 10 Pro, but gave up because I could not use my iCloud calendar to maintain the Google calendar that android cell phones use. However, recently I found a software program that syncs both ways. However, I had to pay for a subscription. I also decided to stay with Apple because I have other products that use the same platform and the rest of my family and office co-workers have Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Hail apple!!! Lol!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speechless!! The best iPhone! The screen oled! Finally apple! Thank you! And ohhhh the camera! One of the best on the market! I love my android but this is giving Samsung a run for its money! Oh yeah forgot the battery it’s massive!! I get 2 days without a charge with mines!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost the Perfect Phone….

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is a great phone. The build quality is A-1, but I wouldn’t expect anything less from Apple. Calls are crystal clear, and the speakers are amazing for a cell phone. The photos and video continue to impress so you’ll definitely enjoy using the cameras. I couldn’t rate it 5 stars, because like everything else nowadays, the price is just way too high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good promo

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and helpful. No need to wait for long line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Performance

    Rated 4 out of 5 stars

    Iphone pro 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life Fast, smooth performance Camera makes it easy for anyone to take good photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top quality phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Not prefect, could use a usb c port in the future

    I would recommend this to a friend
Sponsored