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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro Max's exceptional camera quality and impressive battery life. Many appreciate the large screen size and smooth performance, while the ease of use is also frequently praised. However, some users find the phone's weight to be a drawback, and a few have expressed concerns about the 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 597 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 pro Apple phone is amazing. The battery life is great and the phone is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Apple IPhone thus far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 13 pro max 2 years ago. The battery is long lasting, the telephone features are wonderful, the style and size of the phone are I must have. I have to add the sales representative at the Best Buy store in Harrisburg. Pennsylvania was exceptional. This gentleman was absolutely amazing. Great customer service skills, people skills I would buy this phone all over again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was one of my favorite phones upgraded to the 14 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple’s best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 12 Pro Max because I had to give that one to my younger sister who lost her phone. Most definitely not much of an upgrade. You still get an excellent Apple’s top-of-the-line phone: great camera, long battery life, high res display, fast processor and sleek look. Wish I had had the opportunity to wait for iPhone 14 Pro Max, though (since I was so close to it’s release date)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has by far been the best phone I’ve had great pics. Great to watch movies on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that every iPhone user already knows. Well maybe that I switched from a Samsung S21 Ultra to the new 13 Pro Max. I was actually blown away on the speed of the phone and how fluid it feels. Now every year I buy the iPhone, and after about two weeks I end up going back to my Samsung phone, but not this time. From the drastic improvements made to the camera, to the amazing battery life. I am sold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone I've ever had!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with this phone so much!!!! The pictures come out amazing and so clear. For its size, it isn't as heavy as it looks and the nice big screen allows everything to come thru nice and clear. The battery also lasts forever ! I don't need to charge it all day long. I would definitely recommend this phone to anyone who wants to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all about the 120 Hz screen and battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't kid myself that the iPhone 13 Pro Max is any better than the 12 Pro Max that I traded in for. If it weren't for BB's insane deal on my trade, I would have never bought the 13. I got it because of the 120 Hz refresh rate screen, the MUCH improved battery life making it a truly all day phone and the better, brighter camera lenses. Outside of these features, it's honestly a mild refresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone! So much storage! Love the color of the phone! Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good battery life and easy to use and good for security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone Yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Iphone to date. The Sierra Blue color is gorgeous, the resolution is perfect. The refresh rate is silky smooth. The battery on this easily last 2-3 days for me, I never have to worry about plugging in my phone. The design reminds me of the Iphone 4, it's just a great phone all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Apple Best Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to be very honest for people looking to get a high quality phone. I had used the Samsung Note 10 and Note 20 which are great phones. Both of those Android phones are top tier phones as is the iPhone 13 Pro Max. I would still be using Android had Samsung not taken a step backwards with their latest phone, the unimpressive Ultra S 22…. Here is the deal breaker, Apple Pro Max 13 not just beats Android but beats them by a big margin. I’ve never experienced a battery that lasted on one charge for all day. I thought I was finished with Apple until this gem came along. IT JUST WORKS and when I say that I have zero performance issues it’s the truth I speak. The Apple Pro Max 13 will not let you down. I tried two different Samsung Ultra S22’s do to my love for Android and the S pen. The Apple 13 Pro Max is making me forget about Android. At least for right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade coming from an iPhone 11; OLED screen is amazing and the adaptive 120hz is really nice, battery life lasts me 2 days. Camera is better. Volume of the speakers are better and louder. The screen is brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 13 Pro Max - The Best iPhone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone! I got mine in the Alpine Green color with 256 gigs of storage. The screen is big and bright, the cameras are so improved over the 12 Pro Max, and the battery life is insane! You will love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Investment! Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I’ve been an Android user for the last 13 years. Finally decided to make the switch and I honestly won’t look back. The camera, operating system and smoothness of the ecosystem working synergistically is everything I needed to be my productive self. I know the Ultra 22 is a great phone, however, this IPhone fits me perfectly. Lastly, the battery life is AMAZING! The best! From the time that so am up at 330 in the morning until 7 pm my battery life is at 50% - 40% with no need to charge to get a boost for the day. And this is moderate to heavy usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great no regrets after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few years now and it's still great! Came from iPhone 6s. Don't think I'll buy another iPhone until another 6-7 years when the iPhone 20s comes out lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Made the upgrade to the 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m coming from an iPhone 12 Pro Max. Thanks to the generous trade in offer I took the deal. This phone has the better refresh screen, better battery life and camera. It was worth the deal and this is a fantastic phone. I’m very happy with it and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone Survey

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product haven't had any problems. Take good photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade I made in a while. The screen size and speed is great. The battery is amazing, it can last a long time. I go on games, YouTube, twitter, snap and many other apps during the day and phone is still alive and doesn’t heat up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to iOS after 11 years of using android flagships and I can’t be happier. I used ti be an apple hater but a terrible run in with samsung customer service convinced me to try iOS and I’m hooked. I wish there more customization options but the phone is more than amazing. It almost feels like it anticipates what I would do and puts it right in front of me. Tryina set up my new iOS ecosystem is gettin pricey but i feel like its well worth it. I got my mom and cousins to go on Samsung and now I’m trying to get them to switch to iOS. The phones camera is also amazing! Not the largest equipment but the software more than makes up for it. The 120hz screen is extremely responsive and is on par with my old s21 ultra. The screen resolution is also great. The colors are not too saturated making everything look more life like.

    I would recommend this to a friend
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