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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 16 Pro 256GB's camera quality, citing its excellence for both photos and videos. The improved battery life also receives significant praise, with many users reporting longer usage times. Positive feedback also highlights the phone's size and storage capacity. Overall, the product is well-received for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 123 reviews
  • Pros mentioned:
    Battery life, Processor speed, Storage

    Rated 3 out of 5 stars

    Same ole

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than my iPhone 12 Pro. A little faster and a few more bells and whistles but practically the same phone. New battery and more storage is the only big upside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent new phone and features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 is great! The new Apple intelligence works but seems to need a bit more time to develop. The phone is fast and the new camera button makes it worth the upgrade!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Nice Upgrade from 11 pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has super fast processing and plenty of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    A very good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a truly good phone. It runs fast. The battery on it last almost forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I phone 16 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and battery life is great. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The phone is great. Where’s the “intelligence“?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I got the new iPhone 16 pro, I got it mostly for the new camera and HAVE NOT BEEN DISAPPOINTED in the camera’s performance. It is absolutely amazing! That said, all I’ve heard in the apple commercials is “designed for Apple Intelligence.“. The emoji maker is underwhelming. The first two I tried it said it couldn’t do. It’s pretty generic. I haven’t noticed any improvements with Siri. Still waiting to be amazed (Apple). I guess I’ll shoot some more video and still with the awesome camera!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best Buy so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. It charges faster. Longer battery life. It is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better battery, better cameras, better phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but great battery life and outstanding camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade - cameras and Apple Intelligence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever. Can’t underestimate how great the portrait photos look with the new 5x lens. Signed up for Apple Intelligence beta software and it’s awesome to have built into the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice CameraSystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, the camera's ability is greatly different than my previous Iphone 11, the wide angle and the cine feature is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Easy to setup and works great. You can always count on great quality and service when you buys any electronics from Best Buy! The service there is great. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my iPhone 16 Pro. I had the Pro Max, but started having thumb problems having to stretch my thumb around the phone. I got perfect customer service as well!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Day for the wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought the phone for my wife for her birthday over the phone with a Best Buy rep and the transaction could not have been any easier. Was able to get it all set up so she did not know about it until she opened it on the big day. Thanks to the Rep that assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 16 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phones have been great! The camera quality is fantastic. We are very happy with our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skip the Max. Get the Pro.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 13 Pro to the 16 Pro, and while I didn't expect the difference to be big enough, it was! The smaller bezels and brighter screen make the experience of using the phone a lot more enjoyable. It took a while to readjust from the notch to the dynamic island, and I still feel it's like a hole in the middle of the screen, especially when watching movies. The camera button on the side is redundant, and I don't really use it much. It's clearly the phone's weakest link, as cases now have a cutout for it, which creates an open gap that the phone can receive the shock from and shatter on impact. Other than that, it's a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade from iPhone 12Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the phone a week, but it’s a nice upgrade from my 12pro. I’m not a power user and have only scratched the surface on the features/changes from my last phone. Thankful I could use my BB credit card to extend payments over 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got noticeably improved speakers, resolution, and camera quality compared to my old iPhone 11. Not crazy about the AI features, but need a better camera to shoot content for work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera button comes in clutch while traveling and wearing gloves. AI functionality will be what really makes the phone great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you would expect of an iphone but with some neat features that are helpful and some that are fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++++

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Best Buy and apple I love my phone you guy were right about it

    I would recommend this to a friend
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