Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $44.45per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 21 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Desert titanium color

    Rated 4 out of 5 stars

    Desert Titanium Color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed everything about the phone except the color. I got the new desert titanium color and it looks more like it was rose gold color. I wish I was able to see the phone before pre-ordering but I guess that is not an option since they don’t release the phones on display until the phone comes out, but other than that, the phone works perfectly the new camera button is really cool when you remember to use it and that it exists, the larger screen is of course welcomed, and overall, I am satisfied with the quality of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone and Siri are a great tool toward stitching separate parts of life together in a tapestry!

    I would recommend this to a friend
  • Pros mentioned:
    4k slo-mo, Audio mix

    Rated 4 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger screens, take great pictures 4K slo-mo, Audio Mix is brilliant, nice feel to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Photo excellence

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 16. Was able to capture some wonderful photos of my friend getting engaged. Battery life is the least impressive aspect but isn’t terrible

    I would recommend this to a friend
  • Pros mentioned:
    Smooth purchase

    Rated 5 out of 5 stars

    iPhone 16

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and I’m enjoying it. Great buy! Sending my phone to Best Buy was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Smooth purchase

    Rated 5 out of 5 stars

    Capturing Life !! ❤️

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience during purchases at bestbuy. The staff was courteous and knowledgeable. Purchase went smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 ProMax

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived early once I placed the order. The leaning curve is steep, but the techs at the center were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Updated phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it quick and conviently. Best iphone yet.. love the cameras and the clarity.. ease of use, however new charger .. needed to replace a bunch of chargers in home and for car .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to upgrade or switch from another.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 14 Pro Max and I was concerned there was not enough of a difference, but I am very impressed with my upgrade. I highly recommend this phone to anyone that is interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another great Apple product plan and simple camera system nice upgrade from my 14 pro max also Geekbench cpu and gpu scores higher

    I would recommend this to a friend
  • Pros mentioned:
    Apple intelligence

    Rated 5 out of 5 stars

    You know you want it, scratch that, NEED it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Apple has made to date. Find a way to upgrade, you won’t be disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 16 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great camera for night photos and all lighting conditions photos. Screen crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best, honestly. It delivered safely with no issues or delays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a iphone 12 pro max to the iphone 16 pro max. Faster and better camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone battery life is great. Good size. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality best iPhone yet to date would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Get one!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I needed the upgrade and the camera is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I would recommend this phone to my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and ease of ordering and picking up made the process so easy and efficient. Best place to pick up an iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2.5 hour Horrible Customer Service over the phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy cancels order on their own. They issue a check when I paid with cash without my authorization meanwhile asking me to patiently wait for the delay in service as phone did not arrive on expected date at store for delivery. I’m still waiting on a check and they have kept my money hostage for 5 to 7 business days right before Christmas.

    No, I would not recommend this to a friend
Sponsored