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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2838 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the iPhone 7 Plus 128GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and increased storage options. However, some customers expressed dissatisfaction with the removal of the headphone jack and changes to the home button. A few also commented on the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,838 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The camera is wonderful. It syncs well with my Echo for music especially. I spend a lot of time in a remote area of the US and the phone hasn’t failed me yet. This is a recent photo in bad weather from the car.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Loving it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upgrade from iphone 6 to 7 plus has been a blessing. Much faster better graphics and overall better phone. Everything dictated by ios is similar to iphone 6 but definetly noticeably faster. Much better camera in low light. I love the bigger screen (my biggest reason to upgrade). In conclusion iphones are getting better with every upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of the best cell phones I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 6+ iPhone. I upgraded to the iPhone 7+ And this phone takes much better pictures. I also upgraded from a 64gb storage to a 128gb. Love this cell phone and would not have anything but an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an IPhone 7 plus because my 6 was starting to act up. I didn't think I wanted the plus because I'm not exactly a "techie" and am not very interested in all that the phone can do. I was however very interested in the camera since it's the only one I use at sporting events and with my children. The camera on the plus was absolutely worth it. I recently used it while my wife and I were vacationing in Mexico and I was blown away by it's crispness and picture quality. I love it!! I just wish the lifeproof case was ready for the plus as I used my old 6 for filming under water with the kids. This phone rocks!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing iPhone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone, from the camera to the quality of the videos and portrait pictures. Also super fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this phone merely for the camera is worth it. My teenagers can take pictures that look like something that comes out of a magazine. It zooms in so well capturing the most detailed aspects. The stabilizer for video is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great camera & screen display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the variety of options for the camera, the head phones and the larger screen display. One draw back is the sound and volume for media and audio playback. Thought it should have been much better than my older Samsung 6.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity is right in your palm. Camera quality is too good, storage capacity which is 128GB is marvelous & the updated features is unexplainable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Iphone that I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this iPhone 7 coz I love the camera it is very clear and I like the specs. I would love to buy this next time for my wife. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    7 plus iPhone is a great size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger size is great & can still fit in your back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Apple iPhone, since I purchased my first Apple iphone 6 three years ago Apple has made many improvements with this model and that is why I purchased this one. The build and workmanship of this phone is the best on the market for now. Best Buy had a GREAT price on it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always like Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple products exclusively for computing, phone and tablet for the past 10 years. I like the way they easily interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 128 GB capacity I don't have to worry of running out of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Headphone jack, Home button

    Rated 4 out of 5 stars

    Okay but a few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 7 but it's not quite as much as I'd hoped. First, the good: - The new jet black body color is really nice. Like most owners, I utilize a case but when the phone is naked, the shiny jet black body looks stunning - The camera is definitely noticeably better than its predecessors. The colors and sharpness are outstanding. The new dual-camera portrait feature allows you to take razor sharp professional looking shallow depth of field portrait photos. - It seems to be a tad brighter than my wife's iPhone 6S Plus but I really have to squint to see it. - Sound from the built in speakers is much improved from my old iPhone 6 Plus but still no match for a good set of ear buds, earphones or external speakers. - It's a little more water resistant. While not completely immersible like Samsung's phones claim to be, (I know someone who depended on that waterproofing when he accidentally left his phone sitting atop his parked car in the rain yet still ended up with a moisture damaged bricked phone) it claims to be more resistant to splashes, accidental exposures and *ahem* things like rain. That's about it. Some of the other "improvements" that Apple claims are a sharper screen in addition to being brighter, faster, LTE, faster processor and better battery life. However, I haven't noticed significant improvement in these areas personally. Now for the bad: - While I see a slightly brighter screen on the 7 than the 6S, the sharpness is about the same. With both phones side by side, I actually prefer the 6S screen. It's cooler and more natural looking. The 7 is noticeably warmer and has a harsh yellow tint to it. You can tweak the colors in the settings to make it cooler but out of the box, my wife's 6S display wins hands down and it's not even close. - I don't notice any improvement or difference in performance with LTE, wifi or even during routine tasks. I'm not a gamer on my phone, so maybe that's where the performance difference is most noticeable. But in day to day tasks like texting, email, web browsing and using regular apps, I see virtually no difference in performance between the two phones. - Rear camera and scrapped earphone jack aside, the body is nearly identical to the 6 /6S. - Speaking of the scrapped headphone jack, if like me, you use corded high-end headphones or buds with your iPhone, it's time to invest in a Bluetooth set. This was one of the "improvements" that was actually a step back if you ask me. My fave Audio-Technica headphones and $200 Bose earbuds are now useless with my iPhone unless I purchase a lightning to 3.5mm adapter that Apple would be all too happy to sell me at extra cost. Seeing as how I'm already invested in good phones and buds, it's not really a choice. So factor that cost into the overall price of the phone if you need the same. - The force touch home button feels a little weird at first but you can adjust the haptic feedback. It's even weirder when the battery drains and the button becomes unresponsive. So, as you see, there are some improvements but not enough to warrant an upgrade unless you were a couple generations behind like I was with my 6 Plus. If you have a 6S, I would absolutely wait for the next iPhone model this fall. If you have a 6 or older, you can take the leap. The differences between the 7 and those models will be more noticeable than between the 7 and 6S, especially if your phone is a few years old or older.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Love iPhone 7-Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was my third iPhone. However, it was the first "plus" I have ever bought. I will never buy another regular size iPhone again! it is so nice to have the larger screen. And the iPhone 7 is so much faster and easy to operate. The keyboard is larger, making texting so much easier. I can do so much more on this phone, due to the bigger screen, that i rarely get my iPad out! As a bonus, as a reward elite plus member, I got another 1250 points for upgrading my phone at Best Buy. That is the equivalent to $25.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    plus is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved every iPhone I’ve had and that’s been every one since the 4. The iPhone 7 Plus is awesome. It was so easy to set up. I only had to hold it beside my 6 Plus to transfer everything. I like the live picture option. I also appreciate how fast it is. I purchased the 128 gb so I have room for everything. I also like that it’s water resistant. The only thing I don’t like is that lack of a headphone hole. I’m afraid of losing the attachment to use the headphones. Their plan of making you purchase Bluetooth headphones worked on me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Phone I have ever Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple guy from the beginning and have had every Apple iPhone that has come out to date. The IPhone 7 plus is by far the best phone yet. It has amazing speed and the camera is awesome. I especially like the new 3D blur effect that you can take with the camera as it makes pictures look amazing. Another benefit is the phone is Water resistant and that is really a nice upgrade as well. The other thing is it has the latest chip in it so you are able to play pretty much any game on the App Store and run any App that is available which is nice. Overall this is the best phone on the market in my opinion and worth the price. Just make sure you get a 128 gb or higher because the phone can take videos and pictures that are jaw dropping and they tend to use up slot of space. That and this phone is able to do so much that it is nice to have the extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    I love my iPhone 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 3-4-5-6. Light weight, much better camera, improvement on battery, faster processor, more memory...128gb Large screen. High Def.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasn't already been said about this phone. It is totally deserving of it's high rating. It's fast and easy to use. The screen is beautiful and the speakers are very loud. The camera is second to none. Probably the best camera on a phone. Force touch is cool but it's more of a gimmick. The home button takes a little getting use to but it's actually pretty cool. To top it off, it's water resistant. No more worries if your phone accidentally falls in the toilet while you're playing color switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Big screen, dual camera, battery, water resistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 Plus is a great phone with big screen, dual cameras, better battery life, water-resistant design and faster.

    I would recommend this to a friend
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