Customer Ratings & Reviews

I’m an Apple person so this phone was an upgrade. The transition to this phone was relatively simple with many similar functions but many streamlined steps or functions. The Face ID was as easy adjustment for unlocking the phone or to login on websites. The data transfer process was relatively straightforward because of updating my earlier phone to the iCloud. The size is a little larger which is more of a positive than negative give. It fits in my jean pockets and my purse with ease. Because it is larger it is easier to do research or operate other apps. The camera really is great with clear, beautiful shots easily managed no matter the light. I’m very happy with my new iPhone XR.

I got a 149 dollar credit off the price of this phone. So basically i got this brand new phone for the price of a refurb 600 dollars. At 749 dollars it was still a descent value but at 600 dollars it's a steal. I love this phone even more than i thought i would. The battery life has been great and that is without using any type of power save mode. One of the best purchases i ever made.

This phone is fantastic. The camera is outstanding for city or nature pictures and the battery life is awesome.

I like the new features nice clear picture differt then the other cell phones took me a while to figure out the home screen.

Very easy to navigate through each function. Camera takes excellent quality photos.

I think i’d Have been better off with the 8+; but it was more expensive at the time. I’m a painter and use the camera a lot for my files. The phone aspect is very disappointing, hardly an improvement over my 6+. It is very slow and sticky. I would not buy it again.

I love this IPhone XR , shows clear and the color pop out

I went in to upgrade from 6s Plus to 8 Plus, as that was all I could afford at the time. I had been in several times mulling around ideas of what to buy. My 6s Plus was not handling the bigger iOS updates very well, and was on its last leg, and I had just gotten the new Apple Watch 4. When I saw the special they were running on the XR, it was cheaper than the 8 Plus was, so I jumped on it. I can’t say enough good things about this phone. No more wasted phone area, screen covers entire phone. No more home button, which only took about a day to get used to. I LOVE the face recognition. It is lightning fast, and more than ample space and memory. The camera is only a single camera, but it takes amazing photos. The focus is beautiful. I’ve heard them talk about the display not being fancy like the other 10s, but since I upgraded from a 6, I noticed no difference. Highly recommend this phone,

To begin, what is or is not "reasonable" to pay for a smartphone is a matter of debate and personal preference given that high-end versions of Android and Apple phones are up over $1,000 now (which is crazy). With that being said, Apple's next phone "up" from this is the XS and the additional features you get with that phone for the premium you pay over and above the XR is probably not worth it. Aside from a single camera lens (versus the two with a 2x optical zoom on the XR) and a little bit better water/dust resistance, there are not any huge differences to warrant paying the premium, in my opinion. Sure, the XS has better technology in the screen and the dual lens system, but this phone (the XR) has an awesome screen that looks great, the camera is sensational (for a smartphone), and the additional screen real estate given the removal of the home button and the bezel-to-bezel screen is awesome. The phone is actually just a hair smaller than the 7+ we replaced and the screen is significantly larger. The phone is fast, face ID works well, and we are overall very pleased with this phone. If you love your Apple devices (or, more specifically, mobile devices that run iOS), prefer a large screen with newer technology, but do not want to pay a premium price, this is probably the best phone for you. You also have a choice of colors, which is pretty cool!

We bought this for our daughter who is beyond the moon happy with the replacement for her iPhone SE. The jump in quality from the SE to the XR is tremendous -- the screen in particular is quite spectacular, and the camera is quite good. It's quite a bit bigger than the old one, which is part of the reason the screen is so much better, but the extra real estate is worth it. Speed is excellent. I have been impressed with the battery life as well. The only negative is the cost, but it's Apple so that's to be expected.

This is a great phone for those who like iPhones, or it's a great choice if you are thinking of switching from Android. Personally I don't need or want more storage space on a phone. I upload my pictures to google photos often so I don't need them stored on my device. This iPhone has pretty much all the same features and functions of the more expensive Xs and Xs Max with a cost savings of $250 minimum. I have had several iPhones but my phone for the past year was a Samsung Galaxy S8. Going from an OLED to an LCD I honestly don't notice a difference on a screen this small, although the screen is quite large for a phone! Also you don't really need the 2nd rear camera since you can still do portrait mode without it and who really takes telephoto pictures with a phone? So far I am extremely happy with this phone and it was super easy to pick up the new gestures since it doesn't have a home button. Also I was skeptical about face ID but so far it has worked really well and hasn't been an issue really.

Let me set the stage: I had an iPhone 8, and I wanted a larger phone. I also wanted more current technology (versus an 8+). I didn't want to spend the extra cash for an XS or XSMax, so I decided to get the XR (this phone). First thing: Don't get the 64GB version (lowest memory version) if you tend to take a lot of photos, or download music/movies to the phone. Second thing: I'm coming from the 8 (with 3D touch). This phone does NOT have 3D touch. I haven't missed it much; the only time I miss it is "in place" replies for messages, or for approving 2FA through my company's app. Otherwise, I don't miss it at all. I've read reviews that the display is disappointing - this is NOT the case in my situation. If you're coming from an OLED-based phone (iPhone X) then you might see the difference; coming from my iPhone 8. I love the screen. The phone is speedy, and the battery life is excellent (mostly LTE connections during the day; at night, Verizon service at my house is awful and the phone runs over WiFi calling... now, this has no bearing on the phone itself, but this is the basis of my battery life comments.) My advice: go into the store and feel the phone. Try it out. See if it fits your hand... and if you're planning on getting a case for the phone, have the Best Buy associate put the case on the test phone to see if you like it. They (State College, PA) were extremely helpful with picking a case and this phone, and making sure it was the right fit for me.

Fast, perfect size screen and very easy to use. Battery life is incredible and the screen is great. You have to have your eyes right to the screen to notice a drop off in pixels. Going to buy one for my wife. Only problem is I asked the salesperson for a 128gb and got home and had a 64!

I was due for an upgrade and after trying out several options for my upgrade I decided on the Apple XR phone for the future. It has great features and the pictures are crisp with the enhanced resolution and easy of use. I like the size too. The battery last a very long time and it something that is important to me because of the significant use of my cell phone.

I had a 7+ and upgraded to the XR. So far so good. I’ve had it a week and battery life is great, screen size is great. It took about 2 days to get completely used to no longer having a home button, but now it’s no big deal. I really like swiping left/right at the bottom of the screen for recently used apps instead of double tapping the home button on my 7+. Also, and this is a big plus for me, this phone has a bigger screen but feels much smaller in my pocket. I have a case on it and it feels like my 7+ did in my pocket without a case. I sometimes go looking for my XR because I can’t tell it’s actually in my pocket. That’s a nice upgrade. Also, the camera on this phone is amazing. I was worried going from the dual camera on the 7+ to a single camera but I have no regrets. I’m not a professional photographer by any means but I can spot a good picture and I have to say the camera on the XR is really good. Low light is no problem, colors are still very bright.

Got this for my wife as an upgrade from a 6S. She is thrilled with the larger screen even though it isn't full HD. It took no time for her to get used to not having a home button. Facial recognition works great for her. The rest is the same as what she was used to. Phone call quality is excellent. Appreciate the wifi calling capabilities as well. Finally, the camera takes excellent pictures and the battery life is excellent (still new though). Cost is the only reason it doesn't get 5 stars.

I purchased an iPhone XR and a Pixel 3 at the same time. My wife got the XR and I got the Pixel because I was a die-hard Android fan. After a week and a half my Pixel failed and I exchanged it for a second iPhone XR because I was so impressed with her iPhone XR. User Interface: I was immediately impressed with the user interface on the iPhone and by the fact that all screens were well laid out and easy to read. Much of the user interface is the same (XR vs. Pixel), but everything seems to work faster and smoother with the XR. More importantly, each feature on the iPhone seemed to have an unexpected wow factor. These Apple features are encountered when sending text messages, sharing photos, or sharing location with other iPhone users. Air drop is very cool. The built-in face-time video chat is another one of these Apple-only features. Camera: Both cameras seem to be very comparable. The two phones have slightly different feature sets when it comes to the cameras, but the bottom line is that both phones have very good cellphone cameras. Battery Life: No comparison here! The XR is amazing! I often finish the day with 80% of the battery remaining. I was usually down to 30% on the Pixel 3 and sometimes I couldn't make it through the day. This was especially true when using GPS functions. The GPS in the Pixel 3 kills the battery very fast and heats up the phone. I had the same problem with a Samsung S7 and and older S5. In contrast, I can run the GPS all day on the XR and it seems to have minimal impact on the battery. I use the GPS in the car and I use it when I am skiing. I could only run the Ski Tracks app for two hours on the Pixel 3, but I can run it all day on the XR. Screen Unlock: I love the face recognition feature. This is fast and automatic when you pick up the iPhone XR. Pick it up and the screen turns on and unlocks automatically. No buttons and no fingerprint scanners. Siri: I am discovering that Siri is much more useful than the Google assistant. The reason for this is that Siri is able to control virtually any phone function whereas the Google assistant has very little ability to control phone functions. Android vs. iOS: I was a long-time Android user and I thought I would never like using an Apple phone. Now, I am so impressed with the iPhone that I will never go back to an Android phone!

had this phone for 3 weeks now and I have to say it's a huge improvement from the 7 i had. I only have to charge it every couple of days (and I use it a lot). Love the face recognition. it's fast. great screen. size is perfect! pictures are great

This phone was purchased to replace my wife's nearly new iPhone 8 Plus. She has smaller hands and the Plus was just too big for her liking. I purchased an iPhone XR the day before and she really liked the size and features of the phone so she wanted one for herself. The XR is a bit smaller than the Plus but larger than the iPhone 8 or iPhone X. This phone takes great pictures, screen is beautiful, and Face ID works great. Don't let the loss of the home button deter you from getting this phone. Swiping to access features and screens becomes familiar quickly and the larger frameless screen is a great upgrade from previous generation iPhones.

We went to the store with our 6S iPhone's targeting an upgrade to iPhone 8, but after being told there was only a $50 difference to get the latest iPhone X, we jumped on it. The phone is bigger, which takes some getting used to, but the large screen makes that easy to justify. I am not thrilled with the size of the Otterbox Defender makes he phone. It is much more noticeable in my front pocket than the 6S. The facial rec option is cool, and the camera produces awesome pics and video. The sound is a huge upgrade, and the battery life is crazy long so far. It's stated to have a 25 hour battery, but I have not waited long enough to find out. The only downside I have seen so far besides the increased size is the difficulty in getting the phone to quickly open with the facial rec feature.