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Customer Ratings & Reviews

Your price for this item is $31.95per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,975 reviews
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Camera quality is amazing. Easy to use. Highly recommend this phone. Storage is never an issue and I save a lot of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone YET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen, Camera and the face ID feature with the locking and animoji is a lot of fun. you can use a bunch of different and custom animojis while on facetime aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife from the iPhone7 Plus. My wife enjoys the extra battery life, and the huge-normous screen. She is getting used to the features and LOVES the camera. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen looks great. The Face ID works well. The camera takes good pictures/video. It’s thinner than my previous phone, the 7 plus. The battery life is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 5 to The XS Max is a major difference. Larger screen, faster processor, camera is great. So far very I'm impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone X. I prefer the larger screen of the Xs Max. Long battery life. Great pictures and lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First switch from android to iPhone and my fiancé and I absolutely LOVE these phones. They are heavy so I always know where it is which I like, the battery life is insane, and the features were such a seamless transition. The battery though...WOW! We charged our phones Thursday night, used them all day Thursday, drive 4 hours away from a camping trip and did not charge them at all and we still had 37%!!!!! That speaks for itself. I love this phone and couldn’t be happier with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphoneXS max, perfect on my busy schedule, i dont need my laptop, face recognition is great, very clear big screen, long life battery, very sleek looking,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my favorite iPhone yet!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted an iPhone that was bigger but didn’t feel like a tablet in my pocket. Enter iPhone XS Max. It’s bigger but feels smaller than my friends galaxy and note they use. It’s fast, easy to use, love the camera,everything looks amazing on the 4K display. Battery life is about what I’m use to with modern smart phones, nothing groundbreaking. I really enjoy watching videos and movies with the stereo speakers, it sounds a bit louder but the sound coming from top and bottom really has an impact on everything I listen too. Everything we love about iPhones and then some .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like everything about this phone! It’s easy to use. The size is good. I’m very happy with it. I especially like the quality of the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone apple has released. This phone has larger screen and the front and back camera are amazing! It takes clear pictures and faster processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs Max—-where have you been all my life?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen. Better battery life. FaceID. Intuitive gestures=do not miss home button. Everything is better and I can’t believe I waited this long to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 6s and decided to upgrade for a bigger screen and better photo quality. I love it and love the Face ID feature. Zooms to 10. Great pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color with full screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the overall display and ease of use of this phone. Battery life is ten times better than my last phone which was an Iphone6 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Waiting for the upgrade paid off. The convenience of the Face ID was not clear to me until I got used to it. After that with masks it was apparent every time Face ID wasn’t working as I was wearing a mask against the virus. Similarly, the convenience of the no button design was not apparent until I got used to it—took less than a day. I strongly recommend the XS Max. Sometimes size does matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from iPhone 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm typically a 2 year phone upgrade person. So when the new XS Max was launched, I was ready to upgrade my 7+. I love the new features of this phone. Face ID has really sold me. I thought it would take me some time to get used to that feature, but honestly I find it far superior to Touch ID. It makes using the larger XS Max model easier and helps allow for one-handed usability. If you're on the fence between the XS and the XS Max like I was - I'd recommend the Max. Having the extra screen real estate is a huge plus. Apple really did a great job with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS MAX to the Bone...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, a great new phone from Apple. Takes amazing pictures...same screen size as an * Pluss but overall much smaller...superfast processor....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS MAX to the Bone...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, a great new phone from Apple. Takes amazing pictures...same screen size as an * Pluss but overall much smaller...superfast processor....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent iphone. it is super fast and the battery life is the best yet. the screen is beautiful. you will not regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPHONE is by far the best phone I’ve ever purchased. The pictures are clear and the face recognition is amazing. The battery life is fantastic.

    I would recommend this to a friend
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