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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPod touch's music capabilities, user-friendly interface, compact size, and FaceTime feature. They appreciate the ample storage space, making it suitable for storing photos and music. However, concerns are raised regarding battery life, with some users reporting shorter than expected battery life. Additionally, the relatively high price point and the fact that the product has been discontinued are mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,900 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great device for my 10 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for my 10 year old. She thinks it’s a phone and does just as much as the phone without the monthly bill! Great size for her and has all of the best options.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old loves her IPod touch. A great way to keep her entertained, compact size makes it easy to take anywhere, and she loves that it is pink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Apple iPod touch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect Segway into a phone for a child. Our daughter loves the ability of having a “phone” while we love the fact she doesn’t have a fun yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    iPod touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I bought this for my son for his birthday and it’s small but great quality I love apple products. It does everything a iPhone does just no phone service. Great for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a thin and lightweight device. It would be great in a pocket while at the gym or on a run. Just lighter than a phone. It is the usual excellent Apple quality in feel and visual. Attach your AirPods and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the 6th generation and I love it so had to get this one and I also love it to

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I would give a five start but It don’t hold a charge for some reason. Have been meaning to take it into Best Buy but haven’t had the time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it its a good size and Coler and cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Upgraded from the 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade from their 2nd generation because it just wasn’t keeping up. This ipod 7 is just as fast, smooth, and dependable as it should be. I mainly use it with working out and in my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son loves it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old loves it. He thinks he has a phone now :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosalie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got all my favorite music donwloaded and saved easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very neat Apple Device for a kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 3 year old on the go, she loves it she is exploring he features on it everyday

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPod just quit working. Not reason why I can imagine. I bought this 08/ 2020, I don’t use it a lot but got to give my phone a break but wanted an iPod to go running with and wireless earbuds. Should have bought the insurance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall size was too small and way too thin for easy use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPod has no sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all the online suggestions but no sound on the iPod 7th generation. I will change the review if I can get it working it was a Christmas gift for my granddaughter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect player especially with ear buds!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple’s iPods. I still have my first one and it functions just like it was new. I bought the newest version for my husband for Christmas and then decided I wanted an updated version for myself as well. I use it for music both with and without my ear buds. It’s especially useful when sports are on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    For us old guys, this Ipod is perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to operate, all my music fits! Just what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great music manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allow to preface this with I am not an Apple product user EXCEPT for my iPod (and now AirPods Pro).In November 2019 my older iPod touch, after many years, wound up having a battery that wouldn't hold a charge for more than 15-20 minutes. I figured I would have the kids get the battery replaced for me as Christmas gift. I went to the geek squad and they said they don't replace the battery on an iPod touch because the cost to do so is about the same as buying a new one. I went to an Apple store where I was treated extremely poorly and was told I'd have to take a number to talk with a representative. I asked how long the wait was and I was tol 2-3 hours. I walked out and went back to Best Buy. In an effort to try to save a few bucks I would up buying a cheap MP3 player. After a few months of use, I was not satisfied with it so I broke down and bought the 7th gen iPod touch. It is basically the same as my prior model and using the AirPods Pro makes a huge difference. Best music manager in terms of ease of use and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Good product, but buy Apple Care too.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my elderly father who is slowly coming around to technology. He wanted something to listen to music on and take photos when he's out. My father loves his iPod and won't leave the house without it. We've set up email on it too, and iMessaging, but that goes over his head. However, if you had a more tech savvy person or child who understood those, its a good alternative to a phone. Apple has a very user friendly intuitive layout that even older people can slowly get the hang of. If that is important to you, its worth the extra money. We did have issues with the screen cracking easily, but luckily we had purchased apple care. With the iPods they have to send them out usually to get fixed because they don't stock many iPod screens on sight for repairs. It took about two weeks to get fixed and returned. If you get this, make sure you get apple care. We had a case with a screen protector built into it and it still cracked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    Good product, but perhaps too much other stuff?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality and sound quality of the iPod Touch. I love the fact that you can use Bluetooth as well as wired headphones. It’s very slim, and easy to use. My only complaint is that I wish it simply played music. I have other products that allow me to use apps like FaceTime and messages, and I had to spent time turning off notifications so I’m not bothered while listening to music. Likewise, I had to delete some apps to free up some space for music. The product itself is great, but I sort of miss just having an MP3 player.

    I would recommend this to a friend
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