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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 882 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 15.4"’s performance, ease of use, and the innovative Touch Bar. Many appreciate its large screen size, sleek design, and lightweight portability, although some find the price high and miss the inclusion of more USB ports. A few users also noted that the device can get warm during use and that the storage capacity could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 881 reviews
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life, screen quality, sound, and overall performance are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sleek and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are stunning and the speed is noticeable. Always had a MacBook Pro and this purchase was a needed. I was able to setup my Apple account with ease, which is a plus for me. The sound quality is surprisingly great! I tested the speed by opening multiple apps and it didn’t disappoint! I love how sleek and compact it is! Slightly heavy, but overall a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new MacBook Pro. It is faster and quieter then the 2018 model and the performance is excellent. I was lucky to get a really great deal on an Open Box. I would recommend this to anyone who needs more then 8GB memory and wants a larger screen. I am also using the SanDisk Extreme SSD for increased storage when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 13" MacBook Pro. Love the larger screen for working on my computer all day. Extremely fast and efficient for multi-tasking and having many windows and programs running at the same time. Only negative is that it is definitely heavier and more bulky to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase ever haha I know 2k+$ on a computer might be a lot but it is worth it when it comes to the quality and details this computer gives , so easy to use compared with iPhone I love it , only con is that it gets hot on the bottom surface actual quite often and quick even if it’s just web browsing or emails

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Niiiiice laptop, strong work laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it has everything you want. It’s new, beautiful and so incredibly fast. I like the Apple products and I work with photos and videos and this little work horse helps so much. I recommend it if you enjoy the products and need a fast processing power of the MacBook pros. Pricey but dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touch bar

    Rated 5 out of 5 stars

    Simply Amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of use, I have completely fallen in love with this laptop. The screen is big & crisp which makes it nice for editing and generally better for day to day use. The speakers are crisp. Touch Bar works like a charm and it always comes handy. Overall, this laptop has handled anything i've thrown at it with ease and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over 1.5 years ago and it's still going strong. Never really have had wuality issues with a Mac and fingers crossed I don't encounter one with this computer. Great display, portable for a 15" computer and sleek. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Apple Junkie

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to my previous Mac. I have been an Apple Junkie since the first Macintosh home computers were available. I'm a fan of the speakers on the sides and the toolbar. However, it sucks that they changed the ports and my Iphone, IPad and other older Apple products can't be connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Still a great machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale even though the 16' came out weeks before. I choose this one because I have no problems with the butterfly keyboard other than the reliability issues, but I have my fingers crossed. I am glad I bought this unit and saved a lot of money. The screen resolution is beautiful, it's snappy and the design is still sleek and functional. I plan to keep this for another five plus years before I upgrade. I would recommend, but only on sale. If not, you might as well get the 16 inch with a little more upgraded features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touch bar

    Rated 5 out of 5 stars

    big screen and an excellent sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great an amazing laptop. I like the keyboard and the the sound system. The touch bar is really helpful especially when you writing. The screen is big enough to watch a movie and I like the color. The annoying thing is you have to buy an external port if you wanna use HDMI or charge your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed something for school and some video editing. So far, nothing I have used even compares! Snappy, easy to use, and powerful. I would recommend to anyone who finds the Air too small or lacking. The only ports are 4 usb-c ports and a headphone jack, but this hasn’t been an issue yet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Macbooks for the last 10 years or so, but this is my first Macbook Pro. I needed it for work, especially because I use more than one creative suite program at a time. This laptop has been able to handle it all with ease, whereas my MacAir would struggle and freeze and shut down programs after a certain amount of time. It's definitely worth it if you're someone who needs more space and RAM, and the retina display is amazing. I personally like the keyboard as well, I know I've heard some complaints... but I prefer this to the MacAir keyboard. It makes less noise, but you do have to put slightly more pressure on the keys. The touchbar feature is kind of unnecessary, but it doesn't hinder me from doing anything. I wouldn't buy this just for regular use, but it's definitely worth it if you need a more powerful machine to handle heavy programs! I've run three creative suits programs at once (Illustrator, Photoshop and Lightroom), and it was completely fine. I'm really glad I made this investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a MacBook Pro for some years now. So I’ve been doing my research to see if this computer/laptop would be a good fit for me. When I purchased this laptop and brought it home right away I knew this was the computer for me. It’s user-friendly light slim and it’s just top-quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally investing in a new MacBook (mine was a mid 2012), I couldn't be more pleased. The computer is fast and the 15" screen is great. I waited a long time before finally making this purchase and Best Buy had the best deal at the time, even better than Apple's teacher/student discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my MacBook Pro. While I still feel like it’s a little overpriced I think I have just gotten used to that with Apple. It runs faster than the Windows desktop I’ve only had for 6 months. The speed and ease of use is amazing. I don’t think I will ever switch back to windows.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Fastest Laptop I have ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs lightning fast. Switching between programs is seamless. The picture quality is absolutely stunning. I had an older generation MacBook Pro 13" and switching to the 15.4" screen was a huge difference I don't know how I ever used the 13" screen for as long as I did.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touch bar

    Rated 5 out of 5 stars

    The best laptop I ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much faster than my macbook air 2014 that I had. I really like the keyboard which has allowed me to type faster than a traditional keyboard. The speakers is amazing, the touch bar is great, the screen quality is really good, everything about this laptop exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touch bar

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved MacBook since my 1st One I bought in 2013. This new 2019 with the Touch Bar with Touch ID is a great improvement. Plus the upgrade in I-Core 7 and 15 screen makes this MacBook A great upgrade. Thank BestBuy for giving a $600 off sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    MacBoo Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to MacBooks and so far love the Laptop. The screen resolution is excellent. The Laptop is fast and very stable. Miss having USB ports so had to buy type c hub. I have had the laptop for about a month so still getting comfortable with OS and finding my way around.

    I would recommend this to a friend
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