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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the excellent condition and impressive camera quality of the pre-owned iPhone 12 Pro Max. Many appreciate the phone's functionality and aesthetically pleasing color options. However, some customers noted concerns regarding battery life and speaker performance. While some users experienced issues with these features, the overall feedback highlights the phone's positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Rated 5 out of 5 stars

    Blessed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent smartphone like always in apple blessed for that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone and best customer service I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gold color does a good job protecting phone and it is gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used but works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come woth original boxnor charger, but still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used but works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come woth original boxnor charger, but still works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but the sim port had white stuff in it and i do know it was not brand new but so far the phone is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It met my expectations and exceeded them!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy pre owned anything, but my old iPhone 11 died on me and I didn't want to deal with the whole fixing it up when soon it will be obsolete. I also didn't want to buy the newest iPhone since it costs a leg. This came in brand new in my eyes and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great , my girlfriend loves that it’s not heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover of iPhone 12 Max Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't fully used yet but so far the setting went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.has bee a good experience,will buy it again.good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came to me in great condition, with no scratches or dents. Overall trust the preowned devices as had bad experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice in good phone I like I don’t not know Huntley1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great specs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs and display. I’m love with the camera features too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to much money for something that doesn’t work. Haven’t had the phone for 30 days and it freezes up and the screen doesn’t work half the time. Can not return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with damage box and scratched screen and the charger is not from apple. Bad buy, return it right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase came next day super fast shipping! And great condition my dad loved his new upgrade from his xr! Also I love Best Buy they price matched a lower price I saw in amazon and was amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone 12 pro max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase of my life, repaired cell phone and it only lasted a week in good condition. I lost my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone in really bad condition, the phone freeze almost everyday if you guys know that something its not working 100% good let the buyers know at least. If is any chance i can get my money back,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not make these types of purchases.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad purchases a battered phone, with damaged edges. and pay almost 900 dollars. I think it was a very bad purchase.

    No, I would not recommend this to a friend
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