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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 155 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the pre-owned iPhone SE (2020) 128GB favorably, particularly praising its excellent condition, reasonable price, and ease of use. Many appreciate the phone's compact size and find the performance and camera quality to be satisfactory. However, some users have noted concerns about the battery life. Minor cosmetic imperfections were also mentioned by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 155 reviews
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad used and refurbished phone elsewhere this exceeded my expectations and beyond! This phone looks and acts as if it’s BRAND NEW! I highly recommend. As far as I can see there’s no scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple Preowned IPhone SE2020 128 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really pleased with this new phone. Actually preowned but came in excellent condition. For a bit more we bought the 128GB which is well worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Dirty, Thrown in a Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks okay. There are a lot of scratches around the bezel of the camera. Frankly, i'm disappointed about the amount of crud that is built up in the speaker, and kind of expected it to be cleaned before it was sent. Also, it seems like it was just thrown in the box without any care and sent in a bag with no padding.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter and she loves it, this is her favorite phone for one reason or another! She has not wanted to upgrade it! The red coloring is flawless! It's small and easy to handle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck. A little expensive compared to other sellers but you get the benefits of buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice apple phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, like news. It processes very fast and look like new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk bought for a Christmas present, phone quit working jan 25. Turned off and never came back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bad: Battery life is depleting pretty quickly. The charge lasts an ok amount of time, however, if you look at the overall battery life you can see it depleting rather quickly over time (months). That is a little disappointing. In addition, it sometimes has issues with mobile data. That could be due to my carrier but I thought it was worth mentioning. The good: Considering the phone is two years old and updates are still rolling out for it, I'm happy. It is much better than the Google Pixel 3a I had previously. Bigger screen, better OS, and most importantly a better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Love my iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone SE. It is very easy to use and has all the features I need. The battery life is great and the camera quality is amazing. The size is perfect for me and it fits in my pocket. I would recommend this phone to anyone who wants a powerful and affordable device.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbished Find!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for just over a week, so hard to give a comprehensive review. Was worried about buying a refurbished item, but have been pleasantly surprised so far. Phone in good condition and working well. Could not find this exact phone new contacting multiple cell phone carriers, so Best Buy having this was a fantastic find.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Better to buy a slightly used iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my friend. This is the second unlocked iPhone SE, second generation (2020) I have purchased from Best Buy. It’s a great value to purchase one slightly used for a reasonable price without being tied up with a contract for a new phone. It’s a great choice, updated version of the old iPhone 6. Small enough for my small hands and it fits comfortably in the front pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone in great condition and easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is exactly what I was expecting and what I needed. Setup was easy and even getting it assigned to my old phone plan was easy as well. Phone was in immaculate condition, the battery does go fast but I think that is an issue with this model of phone. I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being used, this phone arrived in excellent condition. There were very little signs of wear. It seems that Best Buy takes previous ownership into serious consideration when purchasing/reselling refurbished products. I highly recommend refurbished from here if you’re looking for a new phone without the brand new price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life, Scratches

    Rated 2 out of 5 stars

    An ok phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my hands on it, set it up, went to Battery Maximun Capacity and the battery health is way down to 81% on it so I did not keep it, sending it back for a refund, if the battery maximum capacity was in the 90’s then I would’ve kept it. Overall the phone look like it is new though. No scratches on it at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Previous iphone was only 16 G and kept having to remove apps. This 128 G is a vast improvement and performance and speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    At $250, consider looking elseware.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 128Gb, $250 is pretty steep for a 3 year old iphone, especially when a brand new 2022 variant is almost 2x its value. I paid the $250 premium with full expectation for the phone to be near flawless. However, I was met with a scuffed front screen and a light scratches across the center. The description says “very good condition”. You’re better off getting devices in better condition from else-ware, and for cheaper. As for core functions, the device worked properly woth no issues and is unlocked as advertised. Is it worth it? Yes. Is it worth it for $250? Not at all. Not recommended given the apparent scratches all over the screen. The restocking fee isnt making this price any better should you ever decide to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fits in my hands well. I did have an issue when I first received the phone, brought it into Best Buy in person and they helped return and send a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good option for my kid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just did not want to spend a lot of money in a new phone, as long as my kid is in middle school where he is not allowed to use a phone and at home, strong wi-fi is available. This pre-owned handset arrived in perfect working conditions and as it runs using the latest iOS, all features of newer phones are available. As it is unblocked, was easy to activate under our family plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at how easy this phone was to set up. It is unlocked and didn't come with a SIM card, but I used the one from my old (locked) phone, and it worked just fine; everything I had on my old phone, including apps, was transferred automatically and all my settings were intact. MUCH better battery life than my ancient iPhone. This was a great option for me, and I'm glad I got this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price & I couldn’t complain at all about the phone pretty decent

    I would recommend this to a friend
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