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Customer Ratings & Reviews

Your price for this item is $649.99
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Customer reviews

Rating 3.7 out of 5 stars with 30 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers consistently note the refurbished MacBook Pro's excellent condition, with many reporting that it arrived in great shape or even better than expected. However, some users experienced performance issues, including occasional malfunctions and lagging. The positive feedback on the device's appearance is balanced by concerns about its operational reliability. Overall, opinions are divided between the product's cosmetic appeal and its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Used/refurbished Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great computer! It lags at times and I have to restart it a few times, but that’s about it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bummed. Had this item for three weeks and it has already had functional issues along with micro cracks noted in the screen. Attempted to take it to Best Buy and they said any warranty is only good for two weeks. It will cost just as much as I paid for it to have it fixed. Won’t use Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop would get very hot but usability made up for it. Overall if you can get it for a good deal it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MacBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase. I am working on my masters degree so I am going between different websites searching data and this is so fast it makes it a breeze! Great product at a dream price point!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Bad choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does not work properly. Shuts down after a few minutes of being on. It worked in the beginning for a while, but just began making a loud noise and just turns off. Resets. Then turns on again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mac book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mac book at a very reasonable price. Excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I meant to purchase, used for a bit anyways and worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC user goes Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a pc or windows laptop. I am really surprised and please with the versatility of my Mac Book Pro. I am able to access both my personal and professional documents with ease. It is not a difficult switch. I will update my review in 30 days, as time goes on I am will interested in the longevity of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy with my MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant after reading the other reviews but mines was in great condition and everything works perfectly. Happy with my Mac book Pro.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad but

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 6 months ago and it just died wont power on geek squad said i couldnt get an extendes warranty because it was a refurbished mac. No credit. No attempt to help. Told me to call Apple and pay them to replace it. This is predatory and misleading. I have a $650 brick and no help in site.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sales for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price just what I needed, Looks brand new loving the size and everything so far about this MacBook Pro.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Refurbished MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as great as it seemed. Kept turning off and glitching. A error message would pop up. Don’t buy refurbished electronics unless it’s your last option. I returned it :)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice Mac

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted, but in reality everything is possible with the phone. Really nice item. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, it looks like brand new. Only the charger has some scratch but laptop it self has no scratch and came in pristine condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal and condotion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a condition better than expected. Computer works great and exceeds expectation.s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy with her Apple computer she loves it and loves to watch movies on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with two dents and a bent charging cord that only worked for a week, and now only charges intermittently with new cords. Unreturnable after a week? Very dissapointed in Best Buy quality of refurb. Do better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, definitely a must have for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the MacBook! The Touch Bar is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i FOUND THAT IT IS VERY EFFICENT IN GETTING JOB DONE.

    I would recommend this to a friend
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