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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Smart Keyboard Folio's excellent keyboard functionality, ease of use, and lightweight design as significant advantages. Many appreciate its snug fit and protective qualities for their iPad Pro. While some find the price point high, the overall positive feedback highlights its seamless integration and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 796 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Definitely worth the buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple iPad keyboard is definitely worth the purchase. Keys are quiet and low profile. Never had any issues with connecting it both my iPads. The case alone has a sleek design. If you dont need the mouse (which you could always connect one via Bluetooth) Then this is definitely worth it. It increases my overall productivity, I quickly open my iPad and use the keyboard case when I need to concentrate and respond to emails, or if I am working on project.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best case for the 12.9 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all apple products this case is very good and very easy to use not like the other keyboard case where u need to charge case and iPad this case all you need to charge is the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    It's the best you'll get for iPad keyboards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the magic keyboard because I wanted a keyboard that could still fold backwards. First point off was there being no mouse pad. That's pretty annoying considering the surface pro keyboard is in the same price range. I'd gladly pay an extra 40.00 for a mouse pad. But I mostly wanted it for typing so I made the sacrifice. The second point is feel while it overall feels comfortable to type and is responsive. But the space button is really difficult to push which makes typing a little bit of a choir. I'd probably just accept this but having used the Microsoft surface pro keyboard and it just being fine out the gate it seems pretty unfair considering their isn't a huge difference in price. The third issue is the keyboard doesn't actually wrap around the tablet it uses magnets to attach. For the most part this is fine but at times when Im handling it does pop loose. Its only popped lose when watching videos in my bed so the worst thats happened is I took an iPad to the face. In general it shouldnt be a danger to the iPad as long as your aware. My previous case wrapped around the iPad so this was never a concern. Ultimately if you need a keyboard and don't care about the mouse pad get this one if do you'll have to drop 350.00 for the magic keyboard which to me is crazy when you consider the surface keyboard is 199.00 with all the features you'd want. The only reason I'm even messing with the iPad is because they have better response to drawing pens. If it weren't for me needing that I'd gotten a surface pro. I included a picture to show how the case does not wrap around the iPad but attaches with magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very good affordable keyboard/case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folio is lightweight and very good for portability. The keys are very responsive. The only complaint is that it is not backlit... which as of this review, you can only get on Apple's Smart Keyboard which is heavier and more expensive than this folio.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing keyboard!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this the same day when I got my Ipad. Needed something to turn it into a computer. This was the best thing for the $$. The magic keyboard was a little bit out of my budget but will upgrade when the time comes. Keys feel amazing when you type. Better than any other laptop I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feedback on buttons. A little smaller than normal keyboard otherwise great and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Disappointed in service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard but after only a few months, it is peeling. Called Apple, they will not help since it is “cosmetic”. Suggested i call where it was purchased. Best Buy offered to have it checked out by the geek squad for a fee! I take very good care of my equipment. So disappointed that a $200 keyboard started peeling and neither apple or Best Buy will help.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love to write with my ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally using my iPad to write is amazingly comfortable, it might not have the touchpad but the keys feel super comfortable and once folded your iPad is well protected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mini computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to type and how easy it is to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tab is working great my son loves all the features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Keyboard, sleek and super easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this keyboard. Very easy to use and soft touch! It is also a great cover for the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad Pro case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth product and easy to use, make great notes and nice school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. Protects as a cover and easily converts the iPad to a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reasonable price. Wish it had the touch pad too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was reasonable. The only downside for this was that it doesn’t have the touch pad which is really annoying for me to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-box bargain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good open-box purchase! Works well no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT KEYBOARD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT KEYBOARD, I LOVE THAT IT COMES WITH A MOUSEPAD, SMOOTH KEYS, REPLACED MY LAPTOP WITH THIS IPAD AND KEYBOARD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Keyboard lights up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent light up keyboard for work in low light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second best keyboard for iPad Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the magic keyboard and for a reasonable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold up well started peeling not long after use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flaking and falling apart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do, stay away from these smart folio cases. I have had mine for exactly 1 year. My ipad has gone hardly anywhere and this thing is falling apart. There are little pieces littered everywhere on my desk. I wish i could get my money back.

    No, I would not recommend this to a friend
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