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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of setup, night vision, motion detection, and wireless functionality of the Essential 4-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Yard Sign. However, they express concerns about the battery life, subscription requirement, solar panel effectiveness, placement limitations, and mount design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 466 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality which is what I was looking for. Downside are subscription costs but that’s almost all wireless cameras. Another down side is the fact I need to charge the cameras when they finally die. I don’t like the thought of taking them down to charge leaving my family vulnerable for the time of charging. Opposed to a traditional battery where I could pop it out and pop new one in losing the cameras for a matter of seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great cameras to add some peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Simple to set up and so far so good, the batteries charged after a few hours, install took just a few minutes as it’s three screws and a QR code to scan to add the camera to the app. I like that the app has three sensitivity settings and the picture is very clear, video loads up quickly with great sound as well. Solid cameras to install around your property for the added peace of mind. Would recommend and buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality. Pretty happy with camera except the activity zones set do not seem to work... every tine a car goes by, the camera records even though the activation zone stops before the street. This causes the battery to run down quicker.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Mixed bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras but it is a bit confusing to use them. And the worst thing is you have to have a subscription for them to record anything for you to look at

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mr. Sowders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our cameras , wish they would stay charged longer .

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 3 out of 5 stars

    Don’t buy them if they going to be high on the wal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these if u going to put them high on the wall bc the change will end in 1 to 2 day of u putting them on but if they going to be where u can reach then they are good for u

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    I’d expect a little better for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, it doesn’t always auto record when there’s movement happening so when I want to look back on some footage that it should have recorded, nothings there. The quality is okay, not crisp, but do able

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      There are ways to optimize the motion detection of your cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work! I love them. Motion sensors notify you when a person or animal is going by. It records short clips of the activity up to a minute without purchasing the subscription and has clear views and sounds. You can also talk to each camera from your app on your phone. I love these. We have one set up in our living room as well for when we leave our dog home!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is easy to set up. Picture quality it great, zoom feature is clear. Can live view multiple cameras at the same time. Sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5*****

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Good Camera I every like this one All way s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Arlo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep going back to best buy and purchasing additional cameras and solar panels. Very happy with Arlo. Excellent pictures from product.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    GREAT CAMERAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras , perfect for indoor monitoring or even outside.U can move them around and are wifi /wireless..GREAT PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both in door and outdoor camera usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection system for a great price I feel there is no better way too buy gadgets then bestbuy the best of the best

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Video camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent night vision, very easy to install, perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and amazing picture quality and can decipher if it’s animal car or person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carga

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They download very quickly, that's the only problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent acquisition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase of genuine tooth, having high quality products for our safety and above all great service from Best Buy; The best satisfying our needs

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install u can’t go wrong Read instructions veryeasy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the setup installation of cameras. Picture quality is very good. I would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Crystal clear video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Picture/video is crystal clear

    I would recommend this to a friend
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